Best Bmw Dealers Sydney Near Me

Raju: Poor customer service. Cars are rented out but advertised for sale. Disappointed.

Maryam Jammas: I want to thanks Jason from Canterbury BMW I had a difficult task with my car needed parts from overseas the seat was jammed and needed replacing he never fails to give us excellent service he was very helpful and was on top of things asap got my car back today and wow looks like new again I highly recommend Jason and Canterbury BMW thankyou.

Cathan Forbes: Great service, highly recommend

Gavin Spratt: Jan, Joanna, Mark and the rest of the team at BMW Canterbury went above and beyond to deliver an amazing buying experience for me recently. They looked after me all the way through the purchasing process. And even now, weeks after delivery of the vehicle, they are still reaching out to ensure that I'm 100% happy.The car is incredible and the customer service has been legendary. Thanks guys for everything! Look forward to dealing with you again in the future.

George T: Went to this dealership a few months ago looking for a BMW. It was a beautiful Sunday afternoon, and I apologise for bothering them.Went inside and circled our targeted car for a few times hoping someone will approach us. After 10-15 we decide to approach one of the sales consultants, (the person in the below post, posing next to the black BMW M3). Without providing any details we were asked if we want to place a deposit. It seems that we bothered the gentlemen.Then we asked for some details, packages and prices for the car, where he advised that everything can be found online. Now we realised that we really bothered him. As a result we left and secured our purchase with another BMW dealer.Update 20/05/2023: Thanks for your reply. My name won’t appear in your CRM system because your colleague didn’t bother to open his PC and run us through the configurator and prices. No point in contacting as we did business with a different dealer.

Aleyna Sahin: I recently bought my first car from Canterbury BMW and Jason ensured it was an amazing experience for me. He honestly communicated with my family and I throughout the whole process of preparing the car for delivery after purchasing it. The whole experience was was memorable and personalised from the point of sale to after the sale where team member Tim walked me through all the functions and technologies of the car before I took it home.Overall really great experience and friendly and helpful staff.

Wendy Kain: I've been buying BMW's for many decades and Canterbury BMW gave me the very best experience ever. My lack of a physical licence because of living overseas recently caused issues, and they bent over backwards to deal with all issues so I could take delivery without any delay. I highly recommend this dealership.

Roger Rieger: Super efficient and ensure you're happy with their work.

HAORAN Sun: Excellent experience at BMW Canterbury. Ordered my X3 with Jan and had my finance done with Joanna. The whole progress was quick and efficient with regular updates regarding the progress of the order.

Parag Mahadik: Terrible customer care. I walked in for a test drive for an X6. Price was agreed on the phone a day before.The manager didn’t approve a test drive and left the poor salesmen embarrassed wasting valuable time . Then he came back saying he can only allow test drive if I am putting a deposit today.Beware on false promises to get the customer in the door. Quite dodgy..

Charles S: Nadim is an absolute gentleman. Looked after me with a new car threw in some extras and made the process seamless. Joanna in finance makes things happen fast and gave me a wonderful interest rate. I will choose Canterbury BMW any day of the week over other dealerships.

Frank Primerano: Great service from Jan and Joanna...making our experience in purchasing our M4 Competition a pleasure.

Jan Reyes: Kathy's knowledge of BMW vehicles was impressive and her attention to detail was impeccable. She took the time to understand Jason's needs and preferences, and she was able to recommend the perfect vehicle that met all of his requirements. Throughout the entire process, Kathy was patient, informative, and provided excellent communication.What also stood out was the dealership principal who provided his assistance during the process. Even though I mistakenly mentioned Elliot earlier, I would like to thank Robbie and Joseph's for their help. Their involvement in the process showed that he truly cares about customer satisfaction and that the dealership is committed to providing the best possible experience to its customers.Overall, the level of customer service provided by Kathy and the BMW dealership was exceptional. The dealership's commitment to providing a positive experience to its customers was evident from the moment we walked through the door. We highly recommend Kathy and the BMW dealership to anyone looking to purchase a new vehicle. Their attention to detail, professionalism, and excellent customer service make them the best in the business.

Jason Yang: Very happy with the purchase experience at Canterbury BMW. Special thanks to Kathy and Elliot.The best team and amazing service. Thanks to Robbie and Joseph the managers there and also Anthony, the dealer principal who made the deal happen.

P M: What a Class act Canterbury BMW and their Sales Consultant Jay Reyes are.Being from interstate with a trade-in, I was a little sceptical i would achieve an outcome. How wrong was I. Jay went out of his way to dot the I’s and cross the T’s, it was great dealing with him.I can’t recommend these guys enough.

Wiley Ridge Shoalhaven Property and Auctions: Sandra was an absolute pleasure to deal with. She was so helpful and responsive. Whilst trying to discover what model would suit us, she was so great in answering all our questions. Would highly recommend her service.

Rose: Great service. Keep the success going guys Jason your the best!!

Gerri Yu: 5 star product (my new Mini Cooper S Countryman) and 5 star customer service (thanks so much Lucy). Loving my new car and so is my chocolate lab - heaps of room!

Julie George: I recently purchased my 3rd mini and could not be happier, not only with the car itself but with the way Canterbury BMW conducted themselves throughout the entire process. They were more than fair with the trade of my 2014 mini. Lucy Santos was a pleasure to do business with. She went over and above to get me the best deal possible….thanks Lucy 😊 for your enthusiasm and genuine interest in helping me out. I have been a customer of Canterbury BMW since 2005 when I purchased my first mini and I can honestly say that if you are looking for a BMW or Mini, don’t waste your time going anywhere else. These guys run a very reputable business and have done so for as long as I can remember, they are a standout dealership.

John Nguyen: Thanks to our sales rep Kathy for being such a fantastic person to deal with. Shout out also to Matt & Dana! It's a second purchase from this dealership and we know exactly where to go when it's time for another! Love the car!

Ashley Blacker: My 2021 X3 m40i is turning out to be a LEMON and the service department here is completely incompetent.1) My front breaks make a loud 'fog horn' noise like a clown car when breaking. Service team say noise "within acceptable range". I literally have people sternly looking at me when I pull up at pedestrian crossings as they think I am beeping them!2) The seal at the drivers-side mirror has separated in one corner spot. I bring it in as still under warranty and the service team have the brass neck to present a $725 quote! I asked what the hell they were on about as car under warranty and they simply tell me this issue is not under warranty and looks man-made. This is ILLEGAL trade practice.3) Wait times for a BMW car service are longer than 3 months. How can anyone rely on a BMW when you can't get in?God helps us. I will never be buying a BMW again if this is the customer experience and operational dysfunction.I'm going to lodge a complaint with Fair Trading now as I think only way to get them to pay attention.

Ashleigh Krahe: For those people like me who lack specific knowledge around cars, you brace yourself for those pushy, patronising and/or dismissive salespeople.Today with BMW Rushcutters Bay, I can honestly say I had a completely different experience. The process was stress free and got me excited about a new car.Ryan was approachable, accommodating and very informative. I cannot recommend him enough. Thank you, Ryan!

vincent Z: bmw city is good shop.Andrew very professional and nice.next time I buy new bmwI have choose city bmw.

Sando Jr: Great spare parts team. Knowledgable, helpful and unlike quite a few dealers, they value your time more than there own. Pleasure doing business with you. Thankyou

J Iris: Super friendly stuff and service!! I and my partner bought a new car here, and our sales Bradley was making the process simple and quick! Lovely experience with Bradley and another stuff member in this place!

Ged Calo: My vehicle was serviced on the 28th Feb. With no known issues with the vehicle at drop off. While waiting for the service I am advised that my rear brakes need to be replaced and I accept but I am at odds on why my rear brakes would need to be replaced over the front. Front brake generally need to be replaced before the rear.Come April, the vehicle starts to make a very odd noise coming below the centre console every time I accelerate. I contact BMW rushcutters bay and they say I cannot get an appointment for a service & that I may need a diagnostic service completed on the vehicle which would take approx. 8 to 10 days but wouldnt be available until the end of August ???Come May, the alarms go off for brakes - which I think is very odd because they were just changed and surely they would have known in Feb when the rear brakes were done, that the front were also required (the vehicle is only 4 years only and I am only driving to and from work daily - max 20 ks)I phone Rushcutters Bay and they cant assist with an appointment as they are busy but explained to me that I can continue to drive the vehicle for another 2k. So I am fine to drive????So I contact Artarmon BMW service centre and I am booked in immediately.On arrival they check the vehicle and yes its the front brakes but explain that both the pads and disc brakes need to be changed and that I shouldnt driving the car in this condition as they are well below the minimum standard.Surely BMA rushcutters bay would have notified me on this in Feb?So I contact rushcutters bay to seek an explanation.The advice I received was that in feb the front brakes still had 17K driving on them (I called a day earlier and I advised that I still had 2k remaining until they needed to be changed) - something isnt adding up here. Again, I find this odd that I have only driven approx 3000k - max, this is worse case but yet I needed my front changed in May?No alams went off for the brake change in Feb.The conversation continued where i wanted an explanation on why the rear brakes were changed instead of the front but the gentlemen wasnt able to articulate why. His name was HirakI asked to speak to Service Manager but unfortunately, he was in a meeting - Trent Moore.I asked for a call to be returned, which I am still waiting.Very disappointed

Tony Lauc: I went to 3 bmw dealerships in Sydney and this one is the best Fantastic customer experience.. especially from the staff as soon as I entered I was greeted and asked what I needed .. the sales assistant RAYMOND .. was fantastic, made the deal happen in a few hours and we had our car.. highly recommend them

sham kumar: I was very impressed by the BMW services by the team at Rushcutters Bay, Sydney when I had recently given my car for servicing. Specially I would like to mention the services offered by the two team members Sipin and Ranjith. They went above and beyond to make us feel welcomed and comfortable. They helped us in organising transport to the airport after leaving my car in their safe hands. Their professionalism is truly praiseworthy. They were very reliable and prompt in delivering the car on time. I would recommend anyone to experience their exceptional professionalism and hospitality.

Shaun Saverimuttu: I recently took my car in to get 4 new tires on my 228i. Avedis Soghomonian really looked after me, super quick turn around to get the car booked in and new tires on, washed, cleaned inside and out.Avedis is super friendly, easy going and very helpful! I'll definitely take my car back next time for a service!

Shwne Lei: Visited a few BMW showrooms but this one has the exact car that I wanted. The customer service is great especially the experience with Matthew is superb! He is very professional, friendly and helpful making my purchase there a whole lot better. Couldn’t recommend more!!

Martin Guirguis: Sales Executive Brad is 2nd to none. Perfect professionalism. Stopped at nothing to go above and beyond and ultimately did everything to satisfy our requirements. Thank you Brad and team at Sydney BMW for your efforts in arranging and preparing our new car.

Michael Kean: A first class experience from beginning to end. Nico Lati in sales was brilliant and is a great communicator; keeping me informed throughout the process of the car being built, timing for arrival etc. Richard (business manager) made the process around finance, insurance seamless and pain free and upon collection Tilly was thorough, informative and did a great job running through all the car features, tech etc. So couldn’t recommend this team and BMW Sydney more highly!

Simone Curran: I would highly recommend Ben at Rushcutters Bay, his professionalism and customer service skills is beyond anyone’s i have ever dealt with. Ben is a huge asset to your company and so is Elliott in sales.

Sahil Bedi: Awesome dealership. They listen to your needs & delivers on to that. I dealt with Ananta & had a wonderful experience. He got a us really good deal.

Tony Ryan: Professional and friendly service from salesman Luke. My pre-owned BMW was presented like a new car. Very pleasant car purchase experience.

Trevor Grech: Great experience buying a car with Krishna. I bought this car remotely, and Krishna was a pleasure to deal with and was helpful all the way to organising the final pickup for delivery. The car turned up as described and I wouldn't hesitate in dealing with Krishna again. Thanks again

cyril mathew: The BMW service team is always very professional and helpful, delightful experience to service my car at BMW Sydney. Excellent customer service from Sipin.

Sunny: Thank you Asaad for assisting me in making the right choice to suit my lifestyle. Great service ! Also thanks Brendan u made the finance proceas seamless. Thank u team

Con Economos: Called at 4.43pm and was on hold till 5.47pmNot a nice experience.The number I called was, (02) 9334 4555,with the recorded message telling me I was on hold to BMWSydney. To say you have no record of my call is incorrect, as I definitely have a record of it on my call record.

Neil Casey: Andrew helped us with a few cars over time, this week we get a really fair deal on a beautiful M3, process was great!

Paula Cowell-Yench: I love m’y beautiful BMW330I sports!!! Best car I have ever had! Thankyou for thé fabulous customer service!

Sergey Kholodov: Can't recommend more!Very nice and trustworthy dealership.Levon showed and explained all the details of the second hand car I bought.Small issue with the car came up a bit later and it was dealt with promptly and smoothly.Very honest and helpful dealer!Thank you so much Mosman BMW!

T S: Excellent customer service. Levon is brilliant - honest, organised, helpful, kind and very knowledgeable. Highly recommend dealing with him.

ashok kumar: I wish I could give 5++ stars for this place.Luke was the coolest and most honest person who explained every element of the car and made our buying experience stress free. I had purchased a used vehicle in Dec 2021 and was waiting for till now to write a genuine review. So far, I have never had an issue with my mechanical beast.I want to thank Miguel, who has the expert knowledge of finance and gave me the best finance quote.Astonishing, trustable, honest and the best professionals in Sydney.

Ravi Singh: I wish I could give more than 5 stars for this review. Levon was an absolute legend who went above and beyond to make our car buying experience extremely personalised and stress free. If you are looking for a fuss free and genuinely customer focused experience look no further!

Astro BBoy: Levon was super friendly and helpful.

Nick Freischmidt: Levon was an absolute champion. Ran around for me and got everything organised at a great price. All during COVID. I would highly recommend these guys/girls. Thanks

Alice: Huge thank you to Levon Yardemian - excellent service, very professional and he made it easy for me to buy a new car & trade-in the old car, despite lockdown. I am exceedingly happy and love my new car!

Simon Hall: Great guys to deal with, it was a very good experience. Highlight recommended 👍

Alborz Roohinejad: Very good experience dealing with Levon Yardemian from Mosman BMW. He is super professional and extremely helpful. A definite asset to BMW.

Mark McKinley: Very helpful staff

Craig Miller: Thank you Levon for your upfront, honest and helpful service, just picked up my new car, I love it, most of all Levon, thank you for pointing out what other BMW dealers did not!!! Made the difference!!!

Rudy Von Huben: Purchased a BMW X4 M40i from Mosman BMW and Tony and the sales team have been fantastic, never pushy but always with great advice and very knowledgeable. The car is amazing and a great joy to drive. Thank you Tony so glad I listened to your advice

Tii Chan: Absolutely fantastic service from Tony(Sales Mgr.)From the initial online enquiry to delivery.1. Booked a test drive - on arrival Tony basically said here's the keys..now disappear and enjoy. We were immediately sold from this point knowing he was not your typical pushy salesman.2. Communication was superb after we left Mosman BMW as we were still deliberating. All my phone calls where answered. Questions answered. And if unsure, he would find out and give me a call back right away.3.Vehicle was delivered in advance as opposed to agreed date.4. After care service was Absolutely phenomenal! Courtesy car was arranged without hesitation and brought to me during work hours time after time. No ifs and buts..it was done. We are still receiving courtesy call backs to make sure we haven't got any further questions or an part that we are unfamiliar with the Vehicle.Mosman out performed other BMW dealership in terms of service, sales, after care and more importantly communication that we have visited not to mention out performed other luxury car dealership!Paramountly rated!!

Averne Loos: Great dealership

Sid Kajale: The team took good care of my enquiry.

Brad Dutton: Went in looking to compare models, the friendly service I received from Derek and Angus was second to none, no pressure at all, just a relaxed atmosphere where we geeked out talking about our favourite BMW's, and they were genuine about finding the right model for me from the current line up . I will be shopping at BMW mosman when I'm ready to purchase. If your in the market for a BMW, do yourself a favour and visit Angus and Derek.

Blair Swan: Would not hesitate to recommend Derek & Angus for professional personal service. Derek made the impossible happen on several occasions and met a tight timeline to close out our purchase. A far more pleasant experience than I have ever encountered in the larger corporate-owned BMW dealerships and will certainly look to return to Mosman BMW when we are next looking to purchase a BMW.

Anthony Stitt: The service I received from Derek and the whole BMW Mosman team was exceptional.Between evaluating our car options, test driving, pricing, arranging finance, getting extras fitted, liaising on delivery, etc, we dealt with about five or six people at BMW Mosman, and they literally cannot be faulted. I've seldom had a buying experience that was so pleasant.

Danni Griffiths: I recommend highly and am thankful for the fantastic service provided by Angus at Mosman BMW. Angus is professional, informative and friendly and made the process of purchase so easy and enjoyable. Thank you so much.

Omar Banks: Excellent customer care from John Macgregor who went above and beyond.Very pleasant experience, thanks again.

Chuyang Zhou: Thanks Faye for the perfect service. My best car purchasing experience ever :)

Matt Ma: BMW Chatswood is the only car dealer that I have to ask for some water to drink while sitting there for 20 minutes... Customer service sitting there like wood & won’t even say hi or offer a drink to you. I wasn’t feeling welcomed at all. I went to Tesla afterward & ordered my model Y.

林郁北: Andres is best M car expert I’ve ever dealt with, friendly and professional, helped me with every step in this wonderful car purchasing experience, 10/10 to Andres Carcelen

Mindi Li: I recently purchased a used mini from here to Victoria. However, its been frustarting and difficult to deal with the warranty department regarding RWC and warrnty.Here was the email to explain to them that RWC results from Melbourne BMW was valid, as it was done by Melbourne BMW BMW certified technicians from BMW service department.A RWC is a safety-related item necessary for the registration of the vehicle and should be provided by the seller, either in the form of a Certificate or reimbursement of the cost to obtain it depending on the situation. As you were aware the vehicle will be driven interstate and were only able to provide a NSW RWC, it would have been a good practice of you to agree to cover the cost of a Victorian RWC, which Dennis did . However, you were apparently dishonouring such agreement as in your previous email.As for the engine mount and wheel alignment, the vehicle is inspected by Melbourne BMW and the report is provided by a BMW certified technician. The discrepancies in results between North Shore and Melbourne BMW suggested that BMW did not provide adequate training to each technician, leading to unprofessional service. Additionally, this should not be a 'courtesy of goodwill' as this should be covered by WARRANTY.The only evidence provided by you is 'our workshop'. How about Melbourne BMW workshop? A report from Melbourne BMW was forwarded to you. Is 'your workshop' disproving the work done by Melbourne BMW technicians? Is it not a BMW dealership where BMW certified technicians carry out inspections?I do not accept the arguments provided by the manager and 'our workshop'. Again, it is reasonable and fair that the cost should be covered by North Shore BMW.

yang: Amazing purchase experience with professional and friendly staff! Specially thanks to Faye, Jay and Edmund helped me out throughout the whole process from beginning all the way to the end.Good experience! Excellent team and services.

h_g_x_x: Great experience purchasing my first car, thanks to Faye and the North Shore BMW team, a fantastic overall experience

Shihong Chen: 謝謝Faye姐姐的支持，從訂購到提車都非常耐心細緻且負責，並且解答了我們不少問題。非常開心的一次購物體驗。

tony t: The sale Faye is very helpful and friendly! Good customer services, great car

Katie L: Staff are very helpful! Especially sales Faye! Great service! We had a very good experience!

Walter Iavetz: Even though I didn't have a prior appointment, Jesfer was very helpful and quickly organized for me to test drive an X1 and X3. Jesfer was very courteous and professional during our test drives and had great knowledge of both cars.

Frank Sun: Wonderful experience buying from Jack from order to delivery and post delivery.Top notch. If you need a new car Jacks your guy.

Lee-arne Salmon: Fantastic experience with Bernard, new car sales, went above and beyond. Very friendly, helpful and reliable. Would definitely recommend.

Zebadiah Healey: There’s a difference between sale and service.I found the difference to be Tom Nolan.The efforts he has put in to make my daughter comfortable with the car is exemplary by way of practice.We will be back for another vehicle, all I can say is if you want a sale - go anywhere (it’s easy), if you want service- demand Mr Nolan

richard yang: If you want a new BMW vehicle, BMW North Shore is the right place for you and Faye is the right person to reach out. I just bought a new M340i and the car is fantastic. Most importantly the whole process is extremely smooth and for me it is as easy as pie. Faye is the champion who showed genuine enthusiasm to her work. She is always ready to help customers and almost replied me instantly each time I asked questions. She is highly experienced and always present suitable recommendations. Her colleague Ernest is very professional and knowledgeable when presented and delivered the car to me. I have bought several cars before and I feel Ernest is the best and provided me with a full induction session. On the other hand, BMW finance is nice and easy. Afshin as the business manager worked efficiently and finalise the car loan very handy. Thanks to Faye, Ernest and Afshin from BMW North Shore team for this wonderful experience and I am highly recommend everyone to visit BMW North Shore for your next vehicle. Keep up the great works guys!

Shane Barnes: I collected my BMW X2 yesterday from the team at Chatswood. The service was way and beyond my expectations during the whole process and experience . Nothing was a problem and the team looked after me . Shout out to sales rep Jerry and sales manager Daniel along with Jasmine and Melanie who all assisted in the process.Also like to give a special thanks to Jeremy at the Panel Shop who was extremely helpful in assisting with a matter I had .He assisted after hours. which he didn’t have to do.I cannot thank the Chatswood team enough.Well done guys I will definitely be recommending you to anyone looking to purchase a BMW. I had a wonderful experience and look forward to dealing with you on my next purchase.

Jian Dong: All staffs in the store are friendly and supportive. The manager Charles is highly helpful and professional! Their professionalism is super impressive!

Liddy Gao: My first BMW car, decision made on the spot. Our sales consultant Faye Yin, who was professional, knowledgeable, helpful and made our first BMW buying experience enjoyable also memorable, definitely recommended! Thank you for the outstanding service.

Gechen WANG: Jack and Jay were kind, professional and helpful, they got me a great experience. Feel happy with Jack and Jay also highly recommend them.

智健蔡: Bernard is the guy u would love to talk to when eyeing on a BMW!!

verynice: Great showroom and friendly staff. Purchased a M4 from Jaycob and Leslie. Both are very informative and great services. To top it up the coffee was fantastic. Aaron from pre-owned department also fantastic. We also bought a 218i Gran Coupe for my daughter.

刘继秀: I bought my 330 today in Paramatta, I received great service from Jerry. He is very professional and knowledgable for all BMW products, highly recommand.

lokimacl: Genius appointment with Grace this afternoon (at 16h). Professional, knowledgeable, and very patiently answered all my questions. She even answered a couple I hadn’t thought to ask about. As usual a pleasure to visit Parramatta BMW. 😊

Alan Lu: Jerry great service

James Cunningham: Thank you Parramatta BMW for the amazing experience. Dealing with Jaycob, Patrick and Shiv has made such a large purchase smooth and easy. A special thank you to Shiv for the great deal, and a seamless approval/ settlement.

nick - Credit Reform: Test drove the new M2, love the car, love the service from the team at Parramatta.Recommend Parramatta for your next BMW purchase.Big shout out to Leslie. What a champ.

Chunyang Gu: Patrick is very helpful, responsive and efficient. Thumbs up for him :)

Raj Ranjan: Just went to BMW Parramatta as my X4 M’s wheel’s nut key had got damaged - I asked for my options - was told it would be $600(for just removing the nut)+cost of a new set as they don’t give the keys separately and would only sell as a new set …and no other option is available.Went to SD Parts to recheck and within 2 mins got nut keys that match my present set and was charged just $30 bucks …It is just ridiculous how the personnel there (BMW Parramatta) try to cheat customers into ridiculous options and absurd prices…I live in Parramatta- but would not go back there.Be careful guys - would not recommend at all!!

Todd Foster: I'm

Xun Qu: Very friendly and patient to our questions, explained all detaila about the car and packages

elias mikhael: Michael.L at BMW Parramatta was fantastic to deal with. We’re very happy with the purchase of our new car and will definitely come back. Thankyou for your great service 🙂

Friend Seeking: We have been loyal customers of Mercedes-Benz in the past, and when we heard that Edward had moved to Parramatta BMW, we decided to follow him. We have always valued Edward's exceptional service, and our experience at Parramatta BMW has only reinforced our trust in him.Edward's professionalism, knowledge, and dedication to customer satisfaction are truly commendable. He goes above and beyond to ensure that all our needs are met and that we receive the best possible service. His attention to detail and willingness to address any concerns or queries have made our transition to Parramatta BMW seamless and enjoyable.Not only does Edward provide outstanding service, but the entire team at Parramatta BMW has also been welcoming and accommodating. From the moment we stepped into the dealership, we felt valued and appreciated as customers. The staff's expertise and willingness to assist have made the car-buying process a breeze.We are delighted with our decision to join the Parramatta BMW family and continue our automotive journey with Edward. We highly recommend Edward and the team at Parramatta BMW for their professionalism, trustworthiness, and exceptional customer service. They have exceeded our expectations, and we look forward to a long-lasting relationship with them.Thank you, Edward, and the entire team at Parramatta BMW, for making our experience truly memorable.

Gee Bee: Very pleased with my experience at Parramatta BMW. Special mention to my sales manager Patrick. Went above and beyond to make the whole process amazing. Highly recommended

Global YAC: Very nice looking dealership, staff were friendly and easy to deal with. Special shout out to Jaycob and Leslie for helping me to purchase my first dream car!

Hardy D: Amazing service by Michael at BMW Parramatta. He was very helpful and knowledgeable in answering all our queries.

Big Ron T Bone: If I could give Parramatta BMW more stars for the service I have had, I would.I recently bought a new car and the experience was flawless. My last BMW was through Rushcutters Bay BMW and I can say the service is far superior at Parramatta BMW. Patrick Ma was very friendly and not pushy, he was helpful and pointed me in the right direction to meet my needs. Ben Burrell in Finance was wonderful to deal with, he is fast, super efficient and is wonderful with communication letting you know the steps during the approval process. The BMW Genius, Anthony Coorey was exceptional, he is enthusiastic, passionate and extremely knowledgeable. Anthony discussed all the specs on the car and spent time with me so I could understand everything from the engine, to the infotainment system and how to care for the car. He also went above and beyond to assist me with my previous BMW to trade in.A huge thank you to Ben, Patrick, Anthony and the staff at BMW Parramatta for making my experience special and memorable.

Jackson McNulty: Lovely service, shout out to Anthony for taking the time to help me out

Shiv Gopalia: I had the pleasure of dealing with Michael during the purchase of my BMW, and I must say, his knowledge and expertise were exceptional. He made the entire process incredibly smooth and hassle-free. Michael's understanding of the BMW brand and its features was impressive, and he was able to answer all of my questions with ease. Furthermore, his professionalism and friendly demeanor made the experience enjoyable and stress-free. I highly recommend Michael for anyone looking to purchase a BMW. He is a great person to deal with, and I have no doubt that he will provide excellent service for your next BMW purchase.

Luke Hkeik: Great experience with Parramatta BMW. Anthony was really helpful with all my questions!

Michael Borg: Came in not 100% sure we were ready to buy, but found a car we loved. Took some time to find someone to talk to. Eve, although new, was extremely helpful, got us sorted, answered our questions etc. Handed over to Jaycob who was also helpful, not pushy, and we got the deal done. Easy.

nagaraj pandharikar: Very customer friendly and clear communication. Always working towards giving towards good deal. Special mention to Long Nguyen who was very considerate and accommodating.

Quentin Fang: 工作人员非常敬业和热情

Kannan Thangaraj: From Narellan to Parramatta to Sylvania BMW staff are professional. But Hornsby hones in on your needs, listens intently and gets the deal completed. Harrington Skeels led this process for my purchase. Completely satisfied. Went out of his way with an after hours drive for my partner. Literally less than 72 hours from test drive to in my garage. That' what I needed. Thank you Harry.

james nguyen: BMW Hornsby team - Larry and Long are great guys who can provide a nice experience when purchasing at BMW. They are effective, efficient and proactive ! Highly recommended, definitely reach out to Long and Larry at BMW.

Ben Vinson: I recently bought a car from Hornsby BMW, after purchasing from two other BMW dealerships in the past. The customer service I experienced from Jessica Tucci was first class. She helped me select the model that best suited my needs and kept me up to date through the delivery process. I would recommend that anyone in the market for a new car goes to see Jessica.

Parth Jasani: Excellent Customer Service - BMW Hornsby offers great value and pricing deals that suit customer's individual needs! Thank you Philip Tsui for delivering good purchasing experience for us at your dealership. I highly recommend Hornsby BMW for customers who are looking to buy their next BMW!

luis ferreira: Before Cameron came along it was very difficult to get in contact with a service advisor at Hornsby but not anymore thank you Cameron for providing great service and keeping me updated .

Alex Chu: Ordered the new X1.Great experience and communication with Philip, William, and Ravi.This dealer provides the best test-driving route. It locates right next to the Pacific Motorway. You can have a comprehensive experience of the car from city driving to 120km+.

Samuel W: BMW Hornsby were very helpful in going through the process of purchasing a car. They helped me choose the right BMW Model for our requirement..

Grahame Hall: Jayden is indeed well versed in his product knowledge and is a great ambassador for Hornsby BMW

Lord, I'm Trying (Todd Beiswenger): I'm the guy who dreads having to have my car serviced at the dealer. Usually even small problems get to be expensive quickly. However, yesterday I stopped in because I was getting a warning that the key fob battery was dying... I wouldn't normally have stopped urgently, but I was headed out for a long drive, and knew I'd be in some very rural areas and didn't want to get stranded. So, I stopped in, explained the situation to their service guys and amazingly they had it fixed in about 2 minutes. Didn't even charge me! WOW!! They're out of the way for me to normally get to, but looks like it might be worth the trip. Hats off to you guys!

Thomas Yang: Extremely attentive service, highly recommended.

Nicole Metwally: Wow! What an experience I had at Hornsby BMW. Thank you Benjamin for going the extra mile to make my experience one that I will always remember. I purchased a used car and on pick up Benjamin presented me with a beautiful bouquet of flowers, then led me to my new car to find it wrapped in a bow with a full tank of fuel. Benjamin explained some features of my car and connected my phone to Apple car play. Thank you Benjamin for all that you did to make my experience one to remember.

Suna Emir: It was a pleasure to deal with Phillip for the purchase of our new car.He was very helpful, patient and kind throughout the whole process. It was a smooth process with no flaws. The best service I have received from BMW so far.

Adam Metwally: I recently purchased a second hand Hyundai i30 for my wife from BMW at Hornsby/Waitara and the experience we had was second to none. Benjamin initially handled the enquiry within a day answering all my questions and organised the inspection for the car. After taking the car for a short drive I was very happy with the condition of the car and decided to finalise the sale. Benjamin passed me on to Quentin who made the process quick and easy. Benjamin organised the car pick up two days later for my wife. BMW has organised a nice surprise for my wife by covering the car with a black cloth and blue ribbon, which she was blown away by the nice surprise. We didn’t expect purchasing a second hand car to be given to us as a brand new car. BMW Hornsby has really showed what outstanding customer service is all about. I wouldn’t hesitate to recommend BMW Hornsby to anyone who is looking for hassle free purchase and outstanding customer service.5 ⭐️ rating 👌

Prabha Chandra: Long Nguyen @ Hornsby BMW is excellen

VIK D: Thank you to Jess Tucci at Hornsby BMW. This was the best car buying experience. The process was smooth and seamless. Jess was not a typical ‘pushy salesperson’. Instead, she was very friendly and helpful. Jess held my hand through the inspection and registration process. From the time of our meeting, Jess worked with me to make sure I was 100% comfortable as well as happy making the overall purchase of my 2022 BMW X6. Jess is my new go-to for all my BMW needs. It has been a great pleasure interacting with such high-quality professional.I would also like to thank Larry who had to involve in the process to finalise the deal with the price suitable to both parties. I walked out happily and appreciate the great customer service provided at Hornsby BMW.If any of our friends and family looking to purchase a BMW I will definitely refer them to Hornsby BMW and see Jess.

Kris Kunce: What an amazing experience we had at BMW Hornsby. Long Nguyen our salesman was very helpful in every way and we are over the moon with our purchase.Would highly recommend Long and buying from BMW Hornsby..AAA+++

Alex Lee: Horrible experience in hornsby bmw.Dealer William lied to me about my black plate. He just tried to sell vehicle quickly with smile in front of customer. After sold, he didn't care what he promise. Ive been waiting for him for 3 months. Now he quit without any comment to me about promise. After he quit, no one took over his job and care me.So now I need to spend my time for it. Haha~My next vehicle will be Mercedes-Benz or porche.No more BMW.

Christine Liu: Harrington was very patient and explain all the feature of the vehicle we were interested. He's very knowledgable and pleasant to interact with. Highly recommend him if you looking to buy your next car.

Sean Connolly: I took delivery of my new M550 a couple of weeks ago from the team at Col Crawford BMW and could not be happier.I wasn't really looking for a new car but after Dave in the Service Centre offered me a lend of a new X5 to get me home after dropping off my 2019 5 series for service I new it was time to update.So just looking around the showroom I met the delightful and very knowledgeable Pearl who showed me the offerings. After lots of negotiations where Pearl's boss Joel got involved I really feel that they did everything in there powers to ensure that I got a great deal and am very happy.The handover from Pearl was exceptional - she really helped tailor some of the features of the car to my likes and capabilities!.From the time I walked in to the time I drove out the entire experience and service was incredible.Even to the point that just the other day (a few weeks after I took delivery of the car) I called Joel when I had a bit of a road incident with a pothole and he and Dave talked me through it which helped a lot, and Matt in finance who made the financial side of the deal go very smoothly just yesterday helped sought out an issue with my previous cars finance - great after sales work guys!The dealership is incredible, and all the staff are just as amazing.I would definitely recommend BMW Col Crawford to anyone looking for a new vehicle.

Sonja Mole: The team at BMW Brookvale demonstrated a remarkable level of knowledge and expertise, ensuring that every aspect of my experience was seamless. They took the time to understand my needs and preferences, guiding me through the various options available to find the perfect match for me. Their attention to detail and commitment to customer satisfaction were truly commendable.One aspect that truly stood out during my visit was the handover process. The staff at BMW Brookvale went above and beyond to make it an unforgettable experience. From the meticulous explanation of the vehicle's features to the personalised presentation, every step was executed flawlessly. They took the time to ensure that I felt comfortable and confident with my new vehicle, answering all my questions with patience and enthusiasm.Moreover, the level of professionalism exhibited by the staff was outstanding. They were courteous, attentive, and genuinely invested in ensuring that I had a positive experience. Their dedication to providing top-notch service was evident throughout the entire purchasing journey, making me feel valued as a customer.I would like to extend my heartfelt appreciation to the entire team at BMW Brookvale for their exceptional service. Their commitment to excellence and customer satisfaction sets a benchmark for the automotive industry. It is clear that they prioritise building long-term relationships with their customers, which is a testament to their passion for what they do.In conclusion, my experience at BMW Brookvale was nothing short of exceptional. The staff's knowledge, professionalism, and attention to detail made the entire process enjoyable and stress-free. I highly recommend BMW Brookvale to anyone seeking a premium car-buying experience with a dedicated and knowledgeable team. They have undoubtedly earned my trust and loyalty as a customer.Thank you once again to the remarkable staff at BMW Brookvale for their outstanding service and for making my car purchase a truly memorable one.

Ian Lee: I recently purchased an BMW at Col Crawford and could not be happier.From the time I walked in to the time I drove out the entire experience and service was incredible.The sales staff, especially Joel and Jamil were super knowledgeable and professional and Daniel was so helpful.The dealership is incredible, and all the staff are just as incredible.I would definitely recommend BMW Col Crawford to anyone looking for a new vehicle.

Sk. Badrujjaman: I feel I am blessed to Meet David Burns & Pearl in the Sales Team of BMW in Colcrawford and Jamil Ershad In the Finance. I had the Best experience in purchasing BMW X 1 through Them.Thank you All of you.

Abdulsalam Giydan: Great customer service from Lucas who was very clear and concise in his demonstration. He was very helpful with the the drive. Even though I didn’t buy the car, Lucas was more than happy to compare another BMW from another dealer for me. Great service Lucas, thanks.

Rhys Frohreich: Big thank you to Jamil and further Matthew for their assistance in helping me purchase on of their certified pre owned vehicles.Jamil was excellent and explained everything clearly and went above and beyong to ensure it went as smoothly as possible!

Peter S.Ye: 上周在他们店买了M4. 非常开心，Joel 和Daniel服务非常周到， daniel告诉我我是他的第一个客人. 满意，希望他们越做越好！

Stephanie Fergusson: Have had the misfortune of needing my air conditioning repaired by Col Crawford. 3 trips, still not fixed. Poor service.

Bob Fatham: I recently called this dealership to inquire about a specific car and was told by a gentleman named Lucas that it was still available. I informed him that it would take me about 90 minutes to get there and he assured me that the car would be waiting for me upon my arrival. However, when I arrived at the dealership, I was told that the car had just been sold five minutes earlier. It was extremely frustrating to have wasted my time and effort traveling to the dealership for nothing, especially after confirming the car's availability beforehand. I would not recommend this dealership to anyone looking to purchase a car.

Matthias Krups: I’m not one to spread google reviews but this is an exception: I have been a customer of Col Crawford for many years but the service level of their service department never fails to amaze me. After all the help from David and John in the most diverse situations they have become my best friends in all matters automotive. Get my pink slip done in an hour - you’ve got it. Get me the best deals on tyres - every time. Always return my car squeaky clean - you can bet on it. So David and John: thanks so much! You’ll always have me coming back!

Kasun Rathnayake: I recently bought a demo X5 from Col Crawford BMW. Highly recommend David Burns for his friendly and honest service starting from the very first telephone conversation. Really appreciate the way David managed the whole process seamlessly and it was a great relief for me as I’m based in Melbourne. Hands down he’s one of best!Another five-star service was given by Jamil Ershad when arranging the finance and insurance. He is very attentive to detail and fast responding to all the questions I had through out the process.I’m 100% confident to highly recommend David, Jamie and the team for anyone who’s looking for a BMW.

Jess Baylon: My whole experience has been amazing, had a great time at colcrawford , polite and caring ,thanks Nick Farquhar

Ken M.: Highly recommend Nick Farquhar and team for a pleasant and seamless process - for both trade-in and car purchase. Nick adopted high levels of professionalism and a warm personal touch throughout the process. Price negotiation was done purely based on what could make the deal, without any nonsense or pushiness - rare find. Highly recommend

Anastasia Naryzhnaya: I would like to thank Nick Farquhar from Pre-owned sales for the most high-end purchasing experience. He and the team at Col Crawford were polite and knowledgeable, fast responding, and most importantly honest and straightforward about each of the million questions that I had. I’m confident to recommend Nick to anybody who’s looking to buy a BMW.

Waqar Lateef: Lucas the used car sales manager was very easy to deal with not to mention very patient with sending photos as I have purchased an x5 being based in WA. His transparency was appreciated.Jamil was a pleasure to deal with, he made the finance process smooth and efficient and worked endlessly to achieve a positive outcome for our X5. Thank you Jamil.Highly recommend these guys and will be definitely coming back for the upgrade.

Paul Wheate: Nick Farquar and Jamil Ershad made this the easiest car purchase I've made. Their attention detail and customer service were spot on. We couldn't recommend them more highly. Cheers guys.

Holly Clark: Go and see Nick in sales at Col Crawford BMW for friendly, honest and good value service. Then chat to Jamil to get your finance paid literally within a day. You’ll drive away with a car you love. 5 stars boys thank you!

Phillip Terracciano: Great service from initial enquiry, through to purchase of vehicle. The team went above and beyond to make the process of purchasing my vehicle seamless.Thanks again!!

Tony Wright: I recently bought a new BMW X3 at Col Crawford BMW Brookvale and I wish to comment on my experience at the dealership.I was introduced to Salesman, David Burns. I told him I was interested in a BMW X3 Hybrid plug in vehicle. David demonstrated his comprehensive knowledge, and explained all the ‘ins and outs’ of the vehicle in a very professional manner. He took me for a test drive, whereby I was very impressed with all aspects of the vehicle. He clearly explained the pricing structure and the ordering process. I was very impressed not only with the car, but by David’s customer service and the interest he took in me as a customer.After ordering the car through David, he kept me informed of the delivery progress until the car arrived at the dealership. David’s handover of the car was comprehensive, practical and gave me reassurance that I had made the right choice.Congratulations to Col Crawford BMW for their outstanding customer service and in particular David Burns. I have no hesitation in recommending Col Crawford BMW. David Burns is the ‘go to’ man. Thanks again David.

Ejaz Hyder: In a time where Australia is suffering to find quality customer service, David Wright the service manager has gone out of his way to assist me in more ways than one! Genuine, friendly, professional and down to earth. Having been dealing with the BMW network over 20 years David has certainly stood out from the crowd. David has been more than accommodating particularly in a stressful time and made me feel at ease the whole way.Col Crawford BMW you have a gem of a Service Manager who is leading by example!!!!Thank you again David.Jazz

Laleh Kalsi: Undoubtedly the most professional BMW service with caring dedicated team. Emma is an amazing example of team member who creates the most efficient approach for the customers within her service.

John C W Thomas: Don’t waste your time or money here. Not what they used to be even six months ago.Plenty of other fantastic dealers to consider who follow through with what they promiseUpdate to response:Interesting but not that surprising there is no reference to my name in the system, and that pretty well sums it up.That’s ok, as mentioned, plenty of other dealers around who have honoured the offered trade in. We are picking up our new car from Hornsby next week…

Er R R Rattan: Very nice behaviour of all the people who are working to intrect with the visitors, neat and clean inside and outside.

Yash Vasudeva: One of the worst customer services is consistently on display from all employees. No one cares for a prospective customer. I haven't seen such a lousy attitude. The staff only looks after their own acquaintances.

jyoti vanjani: We recently got our car and Reta was just so awesome to deal with, she was on top of everything. The entire deal was quick and easy, Thank you Reta! You were so genuine and kind. I would highly recommend this place if you are looking for your new car, amazing service and such kind consultants.

Richard Appleby: I was buying a pre-owned premium brand (not BMW) vehicle based on a Carsales ad. I dealt with Reta Jano predominantly. I found her knowledgeable, responsive, courteous, friendly and professional throughout. Nothing was too much trouble. There were some marks on the paintwork when I came to collect the car. The detailing team fully cleaned and polished the exterior paintwork while I waited. I couldn't have hoped for a better experience when buying a car. 10 / 10.

Mark Newman: Thankyou so much Vanessa & Emma for making the purchase of my new 4 series 430i Gran Coupe both easy, informative and issue free.Would definitely recommend anyone considering a BMW to get in touch with these ladies they are a Credit to Castle Hill BMW

Mirza I Baig: Worst service !Over a month still waiting for them to reply to my email.

Osama Naeem: Went there for my car serviced today, Had a great experience staff was very professional and they have nice comfortable waiting area they even washed my car after service. Will definitely go again. Thank you Castle hill BMW!

Rajat Malhotra: Great experience. Smooth check in. I went for the quick 90 minute service of my BMW. It took about 2 hours and was offered an apology with a slight discount due to being late.

Mathew McGuire: Very nice and professional service. Roushna was lovely and very helpful. I would recommend her to anyone looking for a new car!

Parth Desai: Interacted with Cesar and Demy during my recent purchase. Cesar helped me get the car before time and was helpful and friendly. Demy is a star! Right from day one till the car was delivered, she was extremely efficient and helpful. Always ready to help and always available to answer questions. This is my first BMW and hopefully the service stays the same going forward!

Chipmunk Giraffe: Bad service, sent my car for service at 8.15am, they said it will be ready by 2pm as I need my car at 4pm. Called them at 2.45pm they say will call me back which didn’t happen. I called again at 3.15pm they said my car is still in service and will only be ready by 4.30pm. So I asked them to pause the service as I need it now and will reschedule the service. When I got there 10 mins later they told me the service is done. I am confused and asked why they told me the service will only be completed by 4.30pm the guy just said “maybe the receptionist is confused”. BTW, when I bought my car in 2018, they said they will loan me a car while my car is in service, that NEVER happen in the last 5 years.

Taranjeet Malik: Wonderful experience visiting BMW Castle Hill. Staff there is extremely helpful and always ready to go extra mile helping the customer. Had interacted with Cesar during my recent car purchase, and the support / guidance I received was exceptional. Keep up the good work :)

KATHERINE LI: Nice and good experience in this dealership. All staffs give us many help, they can find the car you want. Everyone in the team including Ethan and demy give us good advice. Thank you very much.

Hussein Krayani: Best customer service in Sydney, and especially the finance manager Demy, she provided such an exceptional customer service and came on her day off in order to deliver the car and finalise the paperwork and don’t delay it till Monday, I really recommend Castle hill branch for everyone!

Kam Dalecki: If you're looking for a dealership that truly cares about your experience as a customer, look no further than Castle Hill BMW. From start to finish, my experience with this dealership was top-notch.First and foremost, the staff at Castle Hill BMW are incredibly knowledgeable and helpful.They took the time to answer all of my questions and make sure I was fully informed about my options before making a decision. They also went above and beyond to make sure I was satisfied with my purchase and that everything was in working order before I drove off the lot.The dealership itself is also impressive. The facilities are modern, clean, and well-maintained, and there is a wide selection of BMWs to choose from. The sales team was friendly and accommodating, and I never felt pressured or rushed during the buying process.Overall, I would highly recommend Castle Hill BMW to anyone in the market for a new or used BMW. Their commitment to customer satisfaction and their expertise in all things BMW make them the best choice in the area.

Forza Motorsports: you guys have such nice and well trained staff, your customer service is one of the best i’ve experienced in the car sales industry. plus who doesn’t like BMWs!

Monica Carr: If I could leave a 0/5 review I would.DO NOT BUY FROM CASTLE HILL BMW!!!!They sold me an “unroadworthy” vehicle late last year and not only put my life at risk but my newborn baby as it suffered terminal engine failure on a busy motorway.I immediately contacted castle hill BMW service department and I organised for my vehicle to be towed back to Castle Hill BMW. I was advised by the service manager that they would immediately commence work on the vehicle and fix the issues at no cost.Months went by and I waited patiently to receive a phone call from service manager Scott who told me the car is still getting repaired and the next time I’d hear from my vehicle would be ready.The following day I received a phone call from the dealer principal, Mahdi MAJZOUB, who was RUDE AND UNPROFESSIONAL stating they wouldn’t be paying to fix my car. He further stated my car is “unroadworthy”, which was news to me. He did not care that his dealership was selling “unroadworthy” vehicles and putting peoples (most importantly BABIES) lives at RISK! He did not care that I had been out of pocket the last few months due to paying for hire cars. He has been getting his staff from Castle hill BMW and staff from Land Rover Parramatta to lie on his behalf to cover up the mistakes they have made.Theres no words to describe how disgusted I am.The level of service is appalling by a so called “dealer principal” whose priority should be customer service and satisfaction.

Girland Ntatul: Roushna was very helpful and patient, making the process of searching for a car very smooth and easy. Quite hospitable team. Thanks guys

Jiantao He: I bought my m3 here and ordered a brand new m3cs, thanks to Sam for his help, he showed me that sales can be so patient and helpful, definitely the best sales I have ever met!

Sarah Pisani-Cook: My 90 year old grandmother and my parents were left stranded almost 2 hours after 2 tires blew the day after getting them checked by BMW. When they called for help and advice, BMW were not helpful at all and said it ‘wasn’t their problem’. This particular car requires certain tires that were not available and once being checked by an outsider company - we discovered that BMW had failed to even put the correct tires on in the first place. Well done BMW for failing on all levels of customer service, from the moment they purchased the car to the moment they were left stranded - you should be ashamed of yourself.

ben xiao: Ben Lee is the best sales man , great service

Sean Williams: 🌟 🌟 🌟 🌟 🌟 New Car sales are great, not pushy at all, simple and easy. No games , just bought another car to the collection, unlike Canterbury that is a close competitor nothing short of shocking $15000 more expensive than Sylvania and another BMW dealers price in the Sydney area, even more expensive than RRP from 5 others lol.Going to miss Richard from New Car Sales Manager as such a informative chap that people only spoke highly of.Corey did well by me so go and see him or the team.🌟 🌟 🌟 🌟 🌟SERVICE DEPARTMENT is flawless, if you've been told expensive to service a BMW you have not dealt with these guys. Really could not ask for more. Easy to book, honest, straightforward, and detailed description if your interested. Unequalled to Holden, HSV, Toyota, Citroen, VW , Jag, they don't come close.

Caroline Yuan: The wisest decision I made was to purchase my car from Sylvania BMW, all the staffs are extremely supportive and friendly, the purchase procedure went smoothly, I truly appreciate all the efforts and support from Benjamin as well as the professional and detailed inspection process with Matthew!!! More importantly… the vehicle is amazing!!!Will definitely consider BMW Sylvania again if I will buy another car in the future!!!

Vinodhan Gopalan: Well maintained and serviced but there are limited BMWs in store. Probably a stock issue. Wanted to see a Z4. Would help to call ahead and check what they have beforehand.

Bry H: Bit silly to have 2 locked cars where alarm keeps going off when people attempts to get in to try "the ultimate experience". The off-putting youngster who sits quietly, zones out to any queries and says no really completes the BMW experience.

Queenie Ma: We did an amazing deal with the Sylvania BMW team , the customer service was out of this world and was ultimately the reason we decided on the BMW. Thanks for our sales manager Paul!!! Thanks for all your help.Really nice to meet you and your beautiful team!!!

Nisheeth Shah: Ejaz is the guy there who will try hard to see you get what you're looking for.

Margaret Stephen: This was a wonderful experience. We test drove a BMW for a good part of the day. On our return we had a cappuccino and cake and a chat about the day. We will be back. Thanks for a memorable day. Definitely a 5 star experience.

Steve M: Very irresponsible, literally hundreds of balloons floating in the ocean from the BMW Sylvania stand at Cronulla beach on the weekend.Are you guys going to go and clean them up from the ocean?It’s 2022 show some respect.

Sindy Hardcastle: Very disappointed with the attitude of the two managers at the Cool Community Classic event at Cronulla where Sylvania BMW is recklessly using BMW branded white balloons in strong winds. Totally oblivious to the fact that they’re coming loose/being let go by kids they’re giving them to and blowing out to sea. Got really aggressive when I suggested that it was very irresponsible marketing, said it wasn’t their fault they were blowing out to sea and blamed the kids parents. Total disregard for sea turtles and creatures who will injest the 4 balloons I just saw within 5 minutes being blown out to sea

Georgeno Hanna: If you're in the market for a new BMW, please make sure you visit Sylvania BMW and ask for Leanne! Seriously, this lady is amazing and makes the whole process seamless. She will call you to update you regularly even if there are no updates (thanks to COVID and the chip shortage). If you need finance, make sure you ask for Emma also. Both these ladies are amazing and highly professional!I will definitely be back here for my next BMW when it is time to upgrade. Thanks Leanne!

Michael Turner: Fantastic service and great team. A five star experience from start to finish, thanks to Ben, Meg and Zoe, who provided a great experience liaising with the leasing company, along with keeping me updated, and organising pick up. Great session explaining the car and the dos and donts, as well as after sales service ensuring the car is everything I expected. Would highly recommend.

Vina Lambert: Great service at Sylvania BMW, very helpful. I have been with Sylvania over 10 years, professionally business.BMW is my favourite car at all time. Sporty, ultimate machine , I am proud of to drive prestige car BMW.

Aleksandra James: Fantastic and friendly staff, super helpful. Due to Covid- it took a while for shipment of new cars to arrive, regardless the team were very accommodating, helpful and informative. Highly recommend Sylvania BMW garage if you are planning to purchase your next car.

Nimer Uraidi: Great service and a fantastic buying experience of the family SUV from them and dealing with Leanne. Highly recommend her. Easy to chat with, negotiate with to arrive at a price we’re both happy. She kept us informed of all the stages / steps of our order, as it progressed in manufacturing and shipping till delivery. Amazing service.

ellen marangos: I would like the general Manager of BMW Sylvania contact me as I experienced the worst service ever from your service department. Back in April I raised concern that my car was making a strange sound. It was booked in for a technician to test drive the car and after that it was recommended it go in for its general service. I got my car back in June from service with the sound to be worst and black smoke coming from the vehicle. Bradley said the car has been serviced and take it on a long drive. After ignoring my calls and I even have text messages from Bradley I had no choice but to have my car serviced at Macather BMW. they rang to advise me the car showed 19 faults and some were showing from April. $1500 later and BMW Sylvania show no responsibility for there stuff. I will be taking this to BMW head office and fair trading. It takes 6 weeks for your staff to get back to a customer.

Mario Alfonso: Unfortunately after our step in the door the first time service and attention to get our business was immaculate.To our dismay a medley of delays not listening to customers initial needs by the BM left us with a distasteful experience here not what was expected from a BMW DealerIn the end we felt our time was wasted and I don't think we could avail the opportunity again to look at Sylvania BMWThey have advised a refund of our holding deposit this was quickly taken but from there on it wasn't a pleasant experience at all for usWe have purchased 4 BMWS in 2 years elsewhere this was not our cup of tea

Oliver Mendrzejewski: Very helpful, ordered an i4 here.