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1. Budget Car & Truck Rental Alexandria - Mascot
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5
81 reviews
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Address: 653 Gardeners Rd, Mascot NSW 2020, Australia
Schedule: Opens at 7:30 AM
Telephone: +61 2 9245 1800
Business type: Van rental agency
Patrick ASH: My Budget Rental Confirmation: 340312221.I was being served by Robert at this place when I went to pick-up my rental car on 5th April 2023, for our long holiday from 6th April to 11th April, and he was so polite, helpful, and even helped me get the best possible car - a 2021 model Subaru Forester SUV, which was an unexpected, added bonus to make our trip more comfortable and enjoyable.Overall, Robert, and the top-notch condition and competitive price of the car Budget offered me were the reasons I would highly recommend Budget (ask for Robert) to anyone needing to rent a car.Thank you.
John Johnson.: The staff were very helpful and friendly and I got a great car to drive to my daughter's wedding.
Santiago Aristizábal Arango: When we arrived they told us the car we had booked they didnt have it, so they offered a bigger one, “no extra cost”. We didnt like it but we took it. We were prepared for it to consume more fuel, but not only that, they hit us with an invoice for an extra $110 dollars for the “upgrade”. What a joke!
Tom Mate: Really busy
Chyna Littlewolf: Good service and friendly staff.
haihao wu: Great service. For after hour return(as they r closed at exactly 5pm), it has no extra cost to return to budget in airport.
Daniela Paulmann: Very helpful staff. Pointing out questions that other customers had in the past. I would have preferred a 4t truck for our house move but only found 3t trucks anywhere. This was the most affordable I could find to rent a truck. We ran into a problem how to use the lift-ramp and they talked us through on the phone. Very helpful.
Rob Pallace: Effortless pick up and drop off. Kind and pleasant service on both occasions, particularly Beverley who went above and beyond to provide me with further assistance
Victor P: Great service
Hasan AlJarrash: I had a great experience with their car rental reps.I rented am SUV and it was a brand new car, to the letter. Had it for a week and it was great.Getting and returning the car couldn't be any faster. Would definitely rent again from them if needed.
Manon Amelie: Been using them since years and never had any issue. Always a good service and good daily / weekends rate
Fatboomer1995: Got a quote online that could not be honoured. Tried live chat and calling both were useless. Waste of time.
Saurab Shakya: Don't listen to others rubbish reviews............AB Alexandria is the No.1 👌
Luciano Perez: Worst costumer services , ever i was charged twice 196.44 aud after dropped off a car , they even know about , they make everything so complicated to refund the money , today 11 /06/2020 i am still dealing with them i prepaid for car , 188 aud , and then when i picked the car the put on hold 196.44 which is fine , however I dropped the car on 9/06/2020 and the 196.44 was released the same day ,all good sound good right? Today i got charged again 196.44 aud on my card i ve contacted them the asked me ridiculous questions do i stil got the car with me ? What i joke i got already the invoice the u sent me.i feel very disappointed about how they used my credit card , i had to block my credit card and request a new one.
Harshal Chaudhari: Picked up a car 6 days ago so far very good experience ....just 2 minutes paperwork and keys is in your hand...gentleman showed me pics that car dont really have dents and told me thatthat something happens to car I am fully insured without $0 excess by NRMA...will post drop off experience soon.
Lee Erica: Be careful of Incorrect charges by Avis Alexandria. Please take time to read the attached email sent by the manager at Avis. No solution from 27/05/2019 to 05/03/2020. Very poor service and communication.
J P: Good selection
Jake Bayirdar: Great and prompt service
Ibrahim Alotaibi: Car wasn’t clean. Customer service is moderate.
Pat Hennessy: All good 10/10 I work for AvisPatrick
Rosemary Griffin: Best place to get a rental. Staff very helpful.
2. Budget Car & Truck Rental Kings Cross - Darlinghurst
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5
67 reviews
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Address: 93 William St, Darlinghurst NSW 2010, Australia
Schedule: Temporarily closed
Telephone: +61 1300 362 848
Business type: Van rental agency
3. Budget Car & Truck Rental World Square - Sydney
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4.9
11 reviews
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Address: 395 Pitt St, Sydney NSW 2000, Australia
Schedule: Closed ⋅ Opens 8AM Mon
Telephone: +61 2 8255 1616
Business type: Van rental agency
Jade Louise: Worst experience I have had with a company. I was charged twice and advised I would receive a refund 3 weeks ago. 4 calls, 3 emails and I still do not have my money back. The customer service team are less than helpful and straight rude. Not only will I be avoiding this company, I will continue to tell friends and family to stay clear.
G W: Chris and his team are great to deal with. I was in Sydney again for business/pleasure. My meeting dates had changed at the last minute but Chris was most helpful in changing reservation dates and providing an excellent car alternative. I highly recommend this Budget location and will definitely rent again here on the next trip.
Paul C: Picking up the car was a bit slow but I was not too bothered by it. Took around 30 mins.Car was good. Clean, fueled up, no issues.I asked for after hours return and they gave me a paper with instructions. It was quite thorough as the underground is not the easiest to navigate.The reason for the 1 star review is that I rented the car for 1 day on Aug 5. Picked up in the morning and returned it the same day at 6pm. I was charged about $300 more than what I should have been charged. I did not get a final invoice, only saw the charge on my credit card. I called budget and was told they charged me for 3 days and said I returned the car on Aug 8.I followed the after hours drop off instructions and handed the keys to reception at the Rydges hotel on Aug 5 around 6pm. I asked for a receipt and was told they don't do that but don't worry as the Avis staff pick up every morning.Obviously there was a break down somewhere and the vehicle didn't get checked in until 2 days later. It isn't even possible for me to return the car on Aug 8. I left the country at 9am on Aug 6.Submitted a case on Aug 11. I am still waiting for them to do their "investigation". Not sure what they need to investigate. I sent them my boarding pass as proof.Update (2022/09/01):Another week gone by and calling budget for an update, they tell me the location has not responded. they will send another request for an update.Me: who can I talk to to get a response from the location?AVIS/Budget CSR: Your bank.WOW.Update #2 (2022/09/26):Followed up with Budget again on Sep 22. Now a full 6 weeks have passed since I opened the case. Their resolution time was supposed to be 15 to 30 business days. Their response is simply wait 10 more business days.I had opened a dispute with my bank at the same time and they told me they completed a chargeback for the difference. Hopefully that is the end of that.
Michael: Unhelpful, did not try to assist with general enquiry. Enquiry area was muggy and smelt of old food.
Kim Reviews: Have used them twice, excellent customer service, found them to be friendly and organised. We also left behind an item in the car and the staff were so cooperative with helping us locate and collect it. Good location as well.
Joel K: Long wait times to get a vehicle in average condition, really poor customer service.
Kieth Allan: Friendly staff, great car.Perfect city location
Gergo Szeles: Service was nice and quick. The staff brought the car around, which was clean and new.
4. Budget Car & Truck Rental Westmead - Westmead
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4.9
209 reviews
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Address: 240 Great Western Hwy, Westmead NSW 2145, Australia
Schedule: Opens at 7:00 AM
Telephone: +61 2 8886 0300
Business type: Van rental agency
Melinda Dawson: I needed a van to pick up an item down the south coast. After talking to Joanne I felt confident and knew I found the right company to rent from. The budget team was able to answer their phone straight away and always had the answers. Bonus with renting from budget I had 150km included with the rental most others I looked at were 100km. I would rent and recommend this company to all my friends.
Darryl Heather: Hassle Free - Quick and Excellent Service - Great Prices and a quick turnaround when you pick up and when you drop off. Ive used this particular branch a few times. I'm a repeat customer, so, go and pop In if you need a vehicle, the staff are great here.
Benjamin Ko: Hired a truck to move house. They provided a truck. Returned the trucks and no problems. Good crew to deal with. Have used multiple occasions.
Matt Cecchin: Good truck and friendly service
Aashish Khadka: I m very glad to have experience with budgetTheir vehicles all are in good condition with extra features and especially the staff who is in help desk she is so amazing thank you
A Q: Good service
Ravi Chadha: Great experience. Car was as expected. Pick up and drop off went smoothly.
Patrik Dahl: Great experience with Budget Westmead! I rented a car for an East Coast roadtrip. The car I got was a higher class than what I paid for. I had to return my car to another location and change schedules due to bad floods in Queensland. Customer service was super quick and easy. Also Budget had the cheapest rates of any rental service and very clear insurance/excess policy.
Phillips Huynh: The loveliest service team! Been here a couple times for their 3 tonne trucks to move house. They're a very warm, welcoming and friendly team. Always been thrilled with their service and making everything so easy. Their vehicles are clean and well kept. Plenty of street parking nearby to leave your own vehicle whilst using theirs. Will definitely use their services again and happy to recommend to anyone looking to hire a vehicle.
Belinda Angilletta: I hired a truck for work purposes and was very happy with the service I received from the moment I booked through to final drop off. Thank you and I will certainly hire from Budget Westmead again.
Steve Fitschen: Wir hatten 2 Wochen lang einen Mietwagen, Midsize.Das Auto bekommt 5 Sterne, es war super gewesen und mit rund 9000km noch sehr neu.Das Personal bekommt 4 Sterne, bei der Abholung hat alles sehr gut geklappt, aber bei der Rückgabe habe ich um einen Beleg gebeten und meine Email Adresse hinterlassen, den Beleg habe ich nie erhalten.Die Station bekommt 3 Sterne, weil es keinen 24/7 Rückgabemöglichkeit gibt wo man den Autoschlüssel in einem Tresor oder Briefkasten einwirft, das ist nicht mehr Zeitgemäß, vorallem weil sich niemand das Auto angeschaut hat, als ich es zurückgegeben habe, also gibt es keinen Bedarf das der Kunde bei der Rückgabe dabei ist.
Praveesh P: Great service! Just go a bit early to finish the paper work. And if you hold an international license, you’ll need a credit card to make the payment!
D Enriquez: I picked up a van leased by our company. The service was very good.
Mary Pappas: Good service, good ute & reasonably priced.
Daniel Raj: Wesmeed budget staff are very friendly and helpful specially jo Anne in the front desk is very grate human been and helpful, no 1 service, I have been dropping by taxi but I left the phone in the taxi, I am running around and looking for taxi and I am fully lost but she is very understanding and ask me did u lost the phone I said yes , next minute she already noticed from inside which taxi I can and call the company and other stuff check the came and got the no plate and call again and found my phone and taxi company call the driver and he returned the phone back.I am so thankful to Westmead staff again because morning I had a accident again this one happened so upset but from budget staff service I can’t forget and thank you again.
Alex: Been a long customer with this branch here.... Always provide me with good service ..Thanks to Daniel and Sharon that always got my back for my long term lease with issues.
Ramota Ierome: Great service, liberty was a grand drive
Kayne Walker: Appreciate their work
GIANNI PALUDETTO: Friendly staff and easy hiring arrangements.
Sydney Kebab: Good, straightforward transaction and quality vehicle.
Luke Fraser: Joanne and the team are most helpful. the van was in great and working condition and the team made it very easy and enjoyable throughout the process. thank you to you all
5. Budget Car & Truck Rental Revesby - Bankstown Aerodrome
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3.7
78 reviews
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Address: 264 Milperra Rd, Milperra NSW 2214, Australia
Schedule: Opens at 7:00 AM
Telephone: +61 2 8886 0320
Business type: Van rental agency
Sparklez Only: Awesome service from Revesby budget car rental. Good suggestion from the sales team - Reyshmee for Kia carnival for our trip to Melbourne. It was a comfortable ride and had no issues in the travel. The booking was easy as Reyshmee managed it smoothly and saved lot of time for us. The kids loved the ride 😍😍😍
Belinda Luu: Seamless hire of a truck. Donna was super helpful and a delight :) would rent from this place again
Derry Pratama: Clean area
Tareq Saleh: Very clean , friendly customer service ,Well done
Ian Green: Great service.
Annie276: Friendly service, good rental 12 seaters. Very happy with all the above for a first time customer. Thank you Budget rentals.
Warren Pearse: Great staff, handy location
parampreet kaur: Had good experience,their prices for truck was genuine and staff was friendly as well
Michael Corey: Great alternative to uber
Ali Moussa: -1000 should be. This location very rude and unprofessional. I called to drop the car after hours she said clearly park on the side street you will see the mail box near one of the gates park over there and chuck the keys in the mail box which i did and i forgot to take my umbrella from the car. I called next day before they even inspect the car she said 5 mins will call u back. After 5 hours i called back not them she started to talk very rudely to me why i did park the car their and leave the keys in the mailbox as thats not acceptable i told her one of your stuff told me to do that she said well I can’t help u and the car been sent to another location and she will try to contact them to check the umbrella when they answer her. 2 hours later i called again she started all again same things abusing me and speaking very loud and very rudely why did u park their and why u left the keys in the mail box i told her please i want my umbrella before it gets lost as its an expensive umbrella and its a gift. She goes i told u when the other location answer we will get back to u and she hanged up. I called Saturday exactly same story plus please don’t call us again when we hear something we will contact u and for your information we not responsible for any valuables or belongings left in the car. Sunday same story again but this time it was very over screaming 10 times louder and every time put me on hold for 10-15 mins also repeating the same words and abusing. And finally Monday one of the managers called and said they don’t know where the car been sent to they tried 3 locations and they couldn’t locate it and the 3 they called said they didn’t see anything in the car. I sent a complaint to the head office spoke with customer service few time they hang up or transfer me to different departments and everyone says he can’t help he will transfer me to someone else until the umbrella got lost and no ones cares in this company about customer complaints or anything. I used them heaps before different locations and states they were very good but this time i would never go with them again. I asked for her name she said she isn’t allowed to give me her name and she hanged up like i can hear how hard she dropped the phone and maybe broke it i asked for her position she wouldn’t give me any information as well.
Juan Sabatini: Great service and very friendly staff.
Julio M: Hi team,I would firstly like to thank Lisa a employee from Westmead branch for her Customer service in finding me a truck at the last minute. I have found Budget truck hire at Revesby great as well, once again to all the team thank you so muchand I will be back hiring again before April.👍Regards,Julio
Robert Stevenson: Cheap car hire, staff very helpful.
TheWorlordz: Very rude and unprofessional. Me and my wife are an elderly couple which went in to pick up a hire vehicle. They didn’t accept any payment and made us go back and forth for 4 days before handing over hire vehicle.
sam Aryapoor: Another happy customer, if you looking for vehicles for work ,they are one of the best around, specially at revesbey. Every time has been above and beyond. staff member named PO provided me an amazing service.
Syeda Tahseen: it was easy to locate through Google map and they were efficient to prepare my rental.
Taha Sabih: Great service and helpful staff especially manager Amanda. Recommended
Kolinio Naonireba: excellent customer service, booked just a day before pick up for high roof Mercedes(which is didn't know) for a day surprisingly cheaper than what I expected, didn't bother to check for damages as there was small dent behind the vehicle but they assured me that it was there before. HIGHLY COMMENDED if you are looking to for a moving van( Trolley, 5 blanket and 2 boxes for a great deal) or for any other purpose. THIS IS THE PLACE for you.
Brendan W: Great service great prices very professional team
Keysar Trad: Friendly and prompt
NICKS Removals & Storage: We hired a truck from Budget Car & Truck Rentals Revesby and were assisted by Sean and Amanda. They both were extremely helpful to assist us with our specific truck requirements. The team were very professional, polite and understanding from start to finish. All of their hire vehicles are well maintained and looked after, which makes them very reliable, something that we value in our business. We will definitely be using their services in the future.Thank you to all of the team at Budget Car & Truck Rentals Revesby! Greatly appreciated!RegardsNICKS Removals & Storage
6. Budget Car & Truck Rental North Sydney - North Sydney
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5
14 reviews
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Address: 100 Miller Street Shop, 2, Ground floor (L7, North Sydney NSW 2060, Australia
Schedule: Closed ⋅ Opens 8AM Mon
Telephone: +61 2 8904 1883
Business type: Van rental agency
Sonia Rovang: Great service from Claire! No line ups no hassel car rental!
Mitch Lee: Super efficient, clear cars and very helpful. Always looking out for their customers.
Jim Bonser: To say Claire is amazing is an understatement. Truly Incredible service.
Phillip Bradley: From start to finish the customer service here was top notch. Sarah and Claire were so friendly to us throughout the process. Picking up the car was quick and everything was explained to us thoroughly. Will absolutely be using this location again to rent a car! Thanks for the great service Sarah and Claire!
james smith: As someone below said 'Claire is a legend'. The Avis marketing line 'We try harder' came about decades ago as they accepted that they had a long way to go to rival Hertz in the US so would make service a key aspect of catching up. Claire goes the extra mile all these years later.
Rachael Ingle: Awesome service
Giorgio Ashji: claire she's a wonderful person best customer service I've ever seen in my entire life.
Hedley Derenzie: Great service. Claire is very helpful and knowledgable. Will definitely be back! Thank you
Jennifer Laverty: Claire is an absolute legend going far and beyond with helping out. I will be singing her praises forever. May she be continually blessed.
Monique Rippingale: Claire is honestly a legend! I walked in off the street and threw a bit of challenge at her and she delivered way beyond what I was hoping for. Especially with the Easter rush! Super friendly, professional and has your best interests at heart! Couple that with a super convenient location and a great team that makes pick up/drop off so easy, and I can't see myself ever renting anywhere else again! North or south of the bridge, this is the place to go! Big thanks to Claire and the team!
Cara Danza: I am a Fastbreak customer and use Budget often all over the Country on a regular basis. I collected a car from the North Sydney branch last week and have to say that the service was excellent. Claire, the Manager was courteous and so helpful. I called to modify my return date and once again she was so efficient. In a world where we often accept less than average service as standard these days it is refreshing to see someone taking pride in the level of service they provide. What a great ambassador for the Budget brand! Thank you, Carina
Elizabeth D: Really great service from this conveniently placed budget office. easy to get to from North Sydney station. Incredibly helpful staff with can-do approach. I especially appreciated no hidden-extras - the first time in a long time that a car hire place hasn't added in more charges. Will definitely be returning
7. Budget Car & Truck Rental Sydney Airport - Mascot
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3.2
33 reviews
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Address: Centre Rd, Mascot NSW 2020, Australia
Schedule: Opens at 6:00 AM
Telephone: +61 2 9207 9165
Business type: Van rental agency
Eglė: Rent from anywhere else except this company, overpay but just avoid these horrible renterns. One of the most horrible customer experience we had in our life. We overpaid, did not receive the services we paid for and we wrote a written complaint stating everything to which no one replyed :))) pushed the complaint multiple times but they do not care. The amount on the invoice does not match the amount we were debited and we paid for the additional driver twice! Ignoring us for months. I have no clue how is this possible even in 21st century..
Janis Manship: I am in Sydney almost every week and hire a budget car and the service is amazing, staff are amazingly friendly (especially the guy that works for Avis that deals with the budget car hire as well), cars are always nice, clean and good to drive.
nirmal thapa: Be careful with all the extra charges. They will always charge you more than the amount. And the customer service is really poor. I advise not to use the Sydney airport or be very careful. They always send the invoice with extra amount that is not mentioned while confirming the vehicle. I will never use the buget from Sydney airport again.
Trang Linh Hinh: Unreasonable charges including car location surcharge, rego and $90.69 fuel tank refilled, but infact it’s 4/5 of the tank still full (we did refill before returning the car). I have never faced any issues like this with other agencies. If Google had 0 star, I wouldn’t be bothered to rate it.
Anaell Dubruque: We rented a car for 1 day, original price was 150$ everything included.One week later they debited directly from my account without consent 170$ extra and send 2 different invoices with a urcharge such as “ registration cost” “premium location cost”” optional taxable fee “ “non taxable item” “ADM fee”. Out of nowhere and non understandable. When we pick up and drop off at the exact same place.. This is literally stealing.Do not trust this company.
Luke McGrath: Domestic airport being renovated absolute disaster with no notification. You have to check in at the desk at domestic, which of course you’ve got a lineup and there’s only one person manning. Then you’ve got to get a bus over to the international my experience was the car wasn’t where it was meant to be so I had to re-lineup again one person manning the desk so I took time and then finally got the car took over an hour . Great marketing for Uber.
Dragan Ivesic: Original booking cancelled through an other car company and because I was a “walk in” they knew they could take advance. Online $220, face to face $500If I wanted to book online I could but I would need to wait 2 hours for processingWith a new born at 9pm at night that is not an optionRubbish business mentality.Stick the Hertz, I would have if I had used my brain
H virk: They charge credit cards for nothing please be aware recently my credit charged $240
Ziad Jumah: Paucity of information provided at pick up, car was very convenient, unhelpful information lines. Should find staff who speak English clearer
The Queens Bottle Shop: Stay awayThey are never open late and they have a racist employee who decided to punish me because I was wearing a crucifix
Jarbo: Don’t go here, they were not upfront with the costs at all. They charged us $20 for a trolley without telling us they cost extra, they added excess against our wishes.It cost $130 to hire a Ute for 2 hours, what a ripoff !!!Also it’s taking over 10 days to get our $500 deposit back…
Lakhu Gurung: Customer service staffs are so rude. The way they approach is totally wired. They didn’t mention anything before rent and after when you about to pick up they mention alot their policy which i really understand. I really disappointed
Keira Giammarco: Good, although cheaper to book yourself online, not call.
Mahara O'Connell: Friendly staff on pick up and drop off. Thirty mind tops to get through paperwork and excess options available. Thought we'd have more time to fill up fuel before but didn't. Wish I'd purchased the fuel package but price seemed to be a bit much at the time
Richard Gregson: Terrible. I had the same experience of booking a car, ( via the reputable Vroom Vroom) paying insurance, and then being asked to pay again when I turned up to collect the car. Impossible to get hold of too to try and rectify this
Steven Wu: I rent a Toyota car then gave me a Hyundai carI was told "if you want a Toyota car, you need to wait for 1.5H"ARE YOU KIDDING ME?
Hany H: Rude staff
M Masnyj: Good value
Derk: Easy and effortless. Car was ready for pickup when we arrived and very easy to return. Slightly more expensive than rental agencies outside of the airport but you get it back in convenience and not needing to wait an hour for some shuttle bus.
Tooru Okano: nice staff, thanks! I rental regular car in Australia, good moments, good people, goods Cars! I will be back rental again... internet so nice prices !Equipe amável, Bons carros, super desenrolados,Voltaria sem problemas a alugar um novamente, procurem alugar antes pela internet, sai mais em conta!
Marko Stankovic: Poor customer service, extremely rude and arrogant.
8. Budget Car & Truck Rental Sydney Domestic Airport - Mascot
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3.2
119 reviews
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Address: Domestic Terminal 2, Keith Smith Ave, Mascot NSW 2020, Australia
Schedule: Opens at 6:00 AM
Telephone: +61 1300 362 848
Business type: Van rental agency
Ps Sung Min Jo (Hobart Vision Church): Very precise and easy sign off to get a car
Alex Ailer: I've rented cars for over a decade, on a near bi-weekly basis. In the last 2 weeks, I used 3 different rental services here in Australia, without issue. I've even rented from Budget in other countries without issue. Here, I was denied service because my "license was invalid." I asked for a receipt stating as such, and was told to "call and cancel the reservation." I knew there'd be a fee, but the reception desk refused to assist. "It's my manager telling me I can't do it for you" he said. Absolutely worthless. I had to rebook with Enterprise, who had absolutely NO ISSUES with my license. It was also about $100 cheaper. NEVER USING BUDGET AGAIN. ABSOLUTELY AWFUL COMPANY, NO FLEXIBILITY.
Brian West: Great to deal with
Claude Castro: We had organised a car well in advance for a 5 day rental. Overall, the process was straightforward from the car pick up to return. The communication via email was informative and detailed. All staff contact was professional and thorough.
David Wulff: Left me stranded at 11pm.Give this one a miss.
Tara Smith: 1 star as I can't do zero.
arunreddy nallu: Omg!What a waste of time we have by taking car at this rental service.Security deposit is not refunded after stipulated time and customer service people doesn’t not know what they speak, at first they told 7-10 days and now they are saying 30 days eventually they are screwing me up.DO NOT RECOMMEND TO ANY ONE.Please don’t waste your time at this rental service.
Trang Linh Hinh: Unreasonable charges including car pick up location, $90.69 charged for fuel refilled although there was 4/5 of the tank still full (we did refilled before returning) and rego fee per day. If Google had 0 star option, I would not be bothered to tick it.
haihao wu: Fast return and check. Shuttle bus to domestic airport.
Molly: Had crumbs everywhere and they were rude. Got a bus to transport us and they dropped us off at the wrong spot so we had to walk 2 blocks (far) down to it
Michelle Martijn: Exceptional service from Rachael and her colleagues today. Our car was as international instead of domestic and they arranged door to door transfer for us. The escorted us to the bus and the bus dropped us next to our car.After posting this review I read through some other reviews for budget and it seems many of the positive ones mentions Rachael. She really is an exceptional employee, if only more rental desks had a Rachael
Allison Golsby: Close to Terminal 3 and easy to get in and out. Cars were well maintained
Shaon Rahman: Okay okay
Jack Mihoff: I will NEVER use BUDGET OR AVIS again, I booked a car for 1 day in Gold Coast, booked everything online, I pick up the car and have to pay a $223.56 deposit, I drop the car off the next day, i was told I would receive my deposit back in 5-10 business days. It has now been 28 business days and still no refund, budget keeps telling me to call my bank which I have 3 separate times and each time they tell me that budget took the money, it is no longer a pending transaction, I don’t get any Australian people to speak to on the phone from budget, they keep telling me to wait and call your bank. Now budget have given meSome 6 digit code to give to my bank to release the money, I don’t think it’s going to work. On hold to my bank again for yhe 4th time and already 40mins into phone call on hold. Never again budget, useless bloody business.
Ian Griffiths: Good service and friendly staff. Car was clean and tidy.
Kushagra Mehta: I normally don't name and shame but this experience was absolutely terrifying. We booked an intermediate SUV to be picked up from Sydney airport on 22/09/2022. The guy who served us, his name was Edgar, he was absolutely non customer friendly. First of all he was about to charge us $200 more than the online quote that we received when we booked the car, I had to show him the online quote and then he reduced it by $200, what is the point of booking it online if the online quote is not going to be honored, please ensure you check your final amount before paying the deposit and collecting the car keys, if not you will receive an invoice for more than what you were quoted, and again they charge 8$ for using a Mastercard. Not only that he would pressure us into buying the excess reduction plan. He told us at least 10 times that if anything happens, your fault or not, you will be liable to pay 5.5k (which too he lied about since it is 4.4k). We refused again and again and then he would go on to saying that you are taking a big risk and that you shouldn't take one. He was also selling the excess reduction plan for a wrong price (80$ per day vs 30$ per day). It seemed so dodgy and scary, Edgar literally scared us on renting a car, it was not a pleasant experience at all, we came for a holiday at Sydney for 3 days, and most of the times we were worried about the car. On top of that the car that was rented to us was an MG HS (brand new) by the way with 140kms on the clock and the car was terrifying. The automatic safety features in the car were nothing short of dangerous, the car would brake out of nowhere and the entire journey, the car had this burning smell coming from the engine bay. On top of that the car could only run on RON 95/98 so more expensive fuel. The ac wouldn't work properly, the car keys would not lock/unlock the car, it was an absolute disaster. We were so relieved when we dropped the car, it is a shame that such employees make your holiday experience a complete mess. Almost everyone except us on the counter were forced to buy an excess reduction plan, it is not fair from Budget to provide a cheaper upfront rental plan and then increase the overall cost by forcing customers to buy such extras. I would rather prefer to rent out with a premium lenders with better customer service and all this extras included in their plan. If you are renting a car, especially from Sydney airport, please be miles away from BUDGET SYNDEY AIRPORT, Thanks.
Laura Brown: Very friendly & helpful staff. Lovely lady working this morning who helped me work out how to get to the international terminal
Anmol Shrestha: Everything good here, gets busy and have to wait a lot. The address when booked online needs to update as when we went via app and booked Uber the maps shows runway and we have to book uber again to get to the exact location.Poor customer service - when we called them for exact location name/no. of street but they kept saying Keith Smith Ave, airport. Please train the customer service staff to provide correct and exact address when a customer calls them. Wasted extra money on uber and time on phone.
Hardeep Virk: do not hire car from here , they take your credit card details and steal money out of it , i recently loose approx $240
9. Budget Car & Truck Rental Gladesville - Ryde
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4.1
67 reviews
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Address: 31 Higginbotham Rd, Gladesville NSW 2111, Australia
Schedule: Opens at 8:00 AM
Telephone: +61 2 9059 5222
Business type: Van rental agency
Bishal Bhattarai: Great people. Easy, hassle free and nothing hidden.
ben sargent: Booking process was great but when I dropped the truck back after hours I filled the tank to the very top then I found a $64.00 charge taken out of my account. When I called the next day to discuss the charges they did not offer any refund and I told the person I was unhappy and he said have a nice day! I will never you this company again.
Janeen Armstrong: Big thanks to the Budget car Rentals . I highly recommend them
Christopher Murfet: If you're on a tight budget then you know where to go. Wouldn't recommend renting on the day you will be using the vehicle, try renting a day ahead because the reception is very busy. Wait times up to half an hour.
Hamid Mehrazmay: The worst experience ever!Cars are dirty inside and outside and smell of cigarettes!! Unbelievable!! It happened 3 times!Unfortunately, my company rent cars from them!I do not recommend Budget/AVIS at all.
Gra Hex: Booking process was great, however the return was far from it. A complete lack of integrity over items left in the vehicle. Sure, it’s my mistake to leave something behind, however a simple process of honesty in identifying lost property and then contacting the customer is entirely absent.
Iffatis Sadia: Terrible service. Budget incorrectly charged me for the invoice and I am still waiting for the refund. My RA number is 412712193 for Budget. They need to charge from NRMA as I rented via insurance NRMA. NRMA sent a letter to Budget to charge NRMA and refund me. I called and emailed Budget with the confirmation letter from NRMA. And they did nothing. There is no ownership to refund my money and they talk like it's all my fault that they did the mistake. I am really frustrated after calling Budget gladesville 7 times. Still waiting for my refund. Be aware of them when you provide credit card details. If they charge you incorrectly the money is gone.
jon orsborn: I was given a car via my insurance company Allianz - it all went well until i received a toll cost against my card. I called Budget and spoke with an employee with a Canadian accent and explained i didn't have the car at the time of the toll. He looked up on the system acknowledged it was a mistake and told me he would notify management and they would call me to arrange a refund, another week passed and i called the same employee who told me he was too busy and again would get management to call me - i ended up getting my bank to dispute and refund. Very disappointing customer service to waste my banks, Linkt Tolls and my time. Still cant believe management didn't call to apologies after 3 calls. Defiantly living up to their name Budget!
Pez C: Quick efficient and great service!
Josine Ferlito: Wonderful car rental company. So polite and helpful. I was dropped off by my cab and they had the car sorted out within 10 minutes. He kindly explained how the car worked as I had never driven a hybrid and I was on my way.The fastest most efficient service I have ever experienced. Thank you.
Ricky Q: I rented a SUV and refilled the fuel tank, but they charged me $29 for the fuel. This was ridiculous.This was my first experience with them and also the last.Please avoid Budget Car & Truck Rental!!!
Rafael Calebe: Very good service and truck highly recommend!!!!
K M: Great experience, accomodating service and easy process to hire.
Patrick Bamford: Was moving house and got stuffed around by another truck rental.I rang Budget the same morning and they were able to get me a 4.5T truck last minute on a Saturday morning as they had a late cancellation. A bit of luck yes, but they really came through and saved us. This was back in December when there were next to no trucks available to rent anywhere.Customer service was friendly and was reasonably priced.
Elizabeth Fakaosi: Very efficient with with their service. As soon as you report something, they try their very best to cater for you. Thanks guys, Lizzy
Pankaj Yadav: These guys are scammers. I received a car through an insurance company as a replacement vehicle after an accident.They charged the insurance company for that period and also deducted the amount from my Credit card.I have sent you an email with all information.it has been more than a week now but haven’t got any response yet.
Holger Schulz: Well prepared,top customer service,no issues at all...
Galactus.nsw Pty Ltd: So great to deal with Walter again. Best Frontline staff Budget has for sure. The other guy at Gladesville wasn't pleasant to talk to at all let alone do business with.
Ryan Richards: Excellent experience renting a truck here a few months back. The gentleman that looked after me was extremely pleasant and helpful
KenwyElaine LumLee: Don’t bother to call in for anything. Takes forever to answer and when the guy finally did, he was quick to end the call and not answer inquiry I had about vehicles specs.Implying no vehicle avail till Sept! (It’s March now). Wonder what happened to this place. It was always pleasant when I dealt with this place earlier this year and in 2021.
10. Low Cost Car Rentals - Alexandria
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4.9
85 reviews
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Address: 6 Stokes Ave, Alexandria NSW 2015, Australia
Schedule: Opens at 6:00 AM
Telephone: +61 2 8056 6535
Business type: Car rental agency
4worldlovers: 
Found cheaper price? Call us, provide the details of the quote and we will try to beat it!
Car rental delivered to your door. After hours pick up's and drop off's also available upon request.
A fantastic option for car rentals in Sydney. The usual places were super expensive but these...
Fantastic experience - really easy to book and awesome customer service from the team (drop the...
Good price for a car that exceeded our expectations!!! The Kia Cerato was such a good drive! One...
Levan is a nice guy that deliver a cozy KIA Carnival that is well mainrained and polished good ....
Great customer service from Lava. Gave me a free upgrade from hatchback to sedan. Left my sun...
Low Cost Car Rentals offer great rates on their car rentals. We are here to help you to find the best deal. The rates are based on:
Choose the right car class for the number of travelers and luggage you are carrying;
Remember that you can rent a car from Low Cost Car Rentals if you are aged 21 or over. If you’re under 25, you might have to pay a surcharge for being a younger driver. We do accept Provisional and International Driver Licences as long as it is in English and valid during the rental period.
Low Cost Car Rentals offers some of the best vehicles on the market from reputable brands.
You have a choice of 5-seaters hatches and sedans as well as AWD SUVs in 7-seater range. There are also utility vehicle like moving vans and utes are available. Perhaps you want to hire a Jaguar or Mercedes for the luxury ride? Everything is possible. Our team is only a call away.
What do I need to hire a car from Low Cost Car Rentals?
You can rent a car as long as you are over 21 years of age with a valid driver licence and a credit card. A debit card is also fine as long as it has Visa or Mastercard label on it. We accept Amex as well. Fees on Amex and higher deposits on debit cards may apply.
Please do not forget to bring your Driver Licence and Credit Card when picking up the car.
To know more, feel free to explore our FAQs or give our team a call.
Our main branch is located at 6 Stokes Avenue in Alexandria NSW Australia. It is conveniently situated in between the Green Square and Redfern rain stations which are only 1-2 stops away from Sydney CBD.
We do offer the cars to be delivered to your address. It is a free service for 5+ days booking from Sydney Domestic and Sydney International Airports.
Please ask us about the rental car to be delivered to you. It is often a free service depends on the requested pick-up/drop-off dates, times and your location.
Why Low Cost Car Rentals are cheaper than Sydney Airpot car hire agencies?
Our office is conveniently located just 10-minutes from Sydney Airport. It helps us keeping the car hire rates lower than most competitors.
In some circumstances we do need to bring you back to our office to do the paperwork, but most of the time you get your rental car at the Airport location, conveniently located only 150 metres from the Departures and Arrivals gates. This has a clear benefit comparing to a shuttle bus that most of the car rentals offer.
Australians drive on the left side of the road and the majority of vehicles have the steering wheel on their right side.
Found cheaper price? Call us, provide the details of the quote and we will try to beat it!
Car rental delivered to your door. After hours pick up's and drop off's also available upon request.
A fantastic option for car rentals in Sydney. The usual places were super expensive but these...
Fantastic experience - really easy to book and awesome customer service from the team (drop the...
Good price for a car that exceeded our expectations!!! The Kia Cerato was such a good drive! One...
Levan is a nice guy that deliver a cozy KIA Carnival that is well mainrained and polished good ....
Great customer service from Lava. Gave me a free upgrade from hatchback to sedan. Left my sun...
Low Cost Car Rentals offer great rates on their car rentals. We are here to help you to find the best deal. The rates are based on:
Choose the right car class for the number of travelers and luggage you are carrying;
Remember that you can rent a car from Low Cost Car Rentals if you are aged 21 or over. If you’re under 25, you might have to pay a surcharge for being a younger driver. We do accept Provisional and International Driver Licences as long as it is in English and valid during the rental period.
Low Cost Car Rentals offers some of the best vehicles on the market from reputable brands.
You have a choice of 5-seaters hatches and sedans as well as AWD SUVs in 7-seater range. There are also utility vehicle like moving vans and utes are available. Perhaps you want to hire a Jaguar or Mercedes for the luxury ride? Everything is possible. Our team is only a call away.
What do I need to hire a car from Low Cost Car Rentals?
You can rent a car as long as you are over 21 years of age with a valid driver licence and a credit card. A debit card is also fine as long as it has Visa or Mastercard label on it. We accept Amex as well. Fees on Amex and higher deposits on debit cards may apply.
Please do not forget to bring your Driver Licence and Credit Card when picking up the car.
To know more, feel free to explore our FAQs or give our team a call.
Our main branch is located at 6 Stokes Avenue in Alexandria NSW Australia. It is conveniently situated in between the Green Square and Redfern rain stations which are only 1-2 stops away from Sydney CBD.
We do offer the cars to be delivered to your address. It is a free service for 5+ days booking from Sydney Domestic and Sydney International Airports.
Please ask us about the rental car to be delivered to you. It is often a free service depends on the requested pick-up/drop-off dates, times and your location.
Why Low Cost Car Rentals are cheaper than Sydney Airpot car hire agencies?
Our office is conveniently located just 10-minutes from Sydney Airport. It helps us keeping the car hire rates lower than most competitors.
In some circumstances we do need to bring you back to our office to do the paperwork, but most of the time you get your rental car at the Airport location, conveniently located only 150 metres from the Departures and Arrivals gates. This has a clear benefit comparing to a shuttle bus that most of the car rentals offer.
Australians drive on the left side of the road and the majority of vehicles have the steering wheel on their right side.
Becky Pizzilli: A fantastic option for car rentals in Sydney. The usual places were super expensive but these guys were well within our budget. Very helpful, picked us up and dropped us off at the airport. Car provided was a good size and clean. Highly recommend low cost car rentals and would use them again.
Mike Slack: Small company but good prices and helpful.
Gemma Lardner: Fantastic experience - really easy to book and awesome customer service from the team (drop the car to you and pick it up at a time convenient to you). Great vehicle, and very competitive pricing. Cannot recommend highly enough!
Giannina Joaquin: Booked a car and received a confirmation/booking reference. Only to find out that on the day of car pick up there was no car available. They claimed to send a cancellation but NEVER received an email (not in spam as well). Confronted him on the day of pick up THEN he re-sent the cancellation email.
Amirra Hajje: Thank you guys for the rental. I appreciate your support and great customer service!
Shane Doyle: Great service ,great car, good price , low cost rentals are the go to car rentals 10 out 10 service and best price thank you Shane Doyle
Shane O'Sullivan: Terrible experience. Car broke down after 15 mins - Engine overheating. The engine cut out couple of times before this happened. Customer service was not professional at all - advising me not to call roadside assist but to try and fix myself. Dangerous advice to give if customer isn't familiar with cars
Raina Tekii: Good price for a car that exceeded our expectations!!! The Kia Cerato was such a good drive! One of the tyres needed to be pumped up at the start of our stay… but that was an easy fix with a petrol station being just around the corner from pick-up. No further issues with tyres for our 4 day hire.No hidden costs. What they quote is what you pay. You do have to give them a credit card number for security but honestly… was fine.About 10ish mins from the airport so didn’t have to stress about making check-in etc.Faultless communication! Thank you for making our stay in Sydney pleasurable and easy with a vehicle- and the air con was so handy on 29 degree days!
Jason Ayres: Polite, friendly service, and good rates.I had arranged to rent one particular car, which they had confirmed.However, for some unknown reason, they later emailed me to say that the car was no longer available and offered to rent me a similar car at a cheaper rate than first agreed.Look, it's literally "Low Cost" rentals.The Kia Carnival wasn't the prettiest thing on the road, and so you wouldn't rent it for your wedding ceremony.There are 8 seats, no mechanic or electrical faults.It all worked out well.
Priscilla Kitty: - car wasn't checked from 1 customer to the next customer.- car wasn't cleaned & sanitised from previous customer. I have to do it my self as I will have big trip with big family.- car was broken down during the trip in the rest area. The battery not properly attached.Rang Lava and he carelessly said "I dont know, it was fine when i gave it to you. Call NRMA your self"The problem is the time! Had they have a good car at the beginning, it wouldnt have to happened. Lucky we met stranger that understand about mechanic. Otherwise we would have stayed in remote area for indefenitely.- the tyre pressure of the car is not right.- the both door handle of the car not even proper.- safety is their last priority. The car fall into pieces, really not rent-able.- I booked the car at 8.00 AM. The staff (Lava) was there late at 8.08 AM.Busy with another phone call aswell, and I've finally got the car key at 8.35AM. And after 2 days (my booking period), he rang me sharp 8AM rudely asked me where I am. I said "I got the car 8.35, so i returned it 8.35. I will drive there safely, I dont want any accident to happen"He replied "oh do you want accident to happen?"Great Customer Service!!- I asked another staff there i wanted to talk to the boss and escalate this. He refuse & seems like cover each other arses :) good on them.I wish you all the best for running a dodgy car rental place.Remember, Safety is always number one.
Anthony B: Absolutely fantastic service and convenience! Car drives fantastic and guys were great on changing and extending a booking for me at last minute one of the best in Sydney and cheap !
Mansour Al-Essa: Levan is a nice guy that deliver a cozy KIA Carnival that is well mainrained and polished good . I booked with total 38daysonce I returned, i returned smoothly and quickly Mr.Levan returned BONDThanks all for satisfied service
Cosmo Liu: We booked an eight seater Kia car with LC car rentals for a drive down to the Snowy mountains.Upon picking this car up, everywhere inside the car was incredibly dusty, dirty and filthy. In addition, the flip down seat mechanism did not work 70% of the time.Thé destination is a six hour drive. During the drive, our car has drifted side to side on the road through the entire way. Later we discovered this car has had a nail in the back wheel since the beginning of the journey, thus losing air and therefore causing our car to drift. We were never notified of this; clearly the company does not place interest in the safety of the renters’ lives.I would not recommend renting from this place as they clearly do not do safety checks or keep a satisfactory level of hygiene in their cars.
Ashly Liu: Definitely do NOT recommend this car rental lace - they provided an unsafe, old and unclean vehicle for us. On our drive to the Snow Mountains, we found the car to be unsteady and difficult to drive and it was due to a nail in a wheel that the company was aware of but chose not to do anything about. Upon returning this vehicle, they did not reimburse us for the cost of fixing this nail in the wheel!Additionally, the car was not cleaned prior to renting it to us - there were stains and bits of rubbish strewn within the van, which we had to clean out ourselves prior to the use. I’m not sure why this place has good reviews previously, but can definitely attest to poor service and unsafe vehicles.
Maria Phung: Great customer service, car ran smoothly with no issues
Nattapol Hirattanapan: Great customer service. Great experience
Gualby Marrone: I was need a car same day and got it straight away. Great customer service and very friendly staff 👍
SuLav Dhakal: Great customer service from Lava. Gave me a free upgrade from hatchback to sedan. Left my sun glass on the car and they were happy to send it back via post
George Moushos: Excellent customer service
Joel Storer: Great rates. Excellent service.
Alex Havas: good rental
11. Budget Car & Truck Rental Artarmon - Artarmon
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3.7
105 reviews
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Address: 23 Carlotta St, Artarmon NSW 2064, Australia
Schedule: Opens at 8:00 AM
Telephone: +61 2 9059 5200
Business type: Van rental agency
12. Low Cost Rental - Ute Hire and Van Hire CROYDON . VAN HIRE ASHFIELD , Bankstown, Strathfield - Croydon
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3.9
37 reviews
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Address: 418 Liverpool Rd, Croydon NSW 2132, Australia
Schedule: Open 24 hours
Telephone: +61 2 8007 5321
Business type: Van rental agency
13. Budget Car & Truck Rental Taren Point - Taren Point
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4.4
7 reviews
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Address: 114 Taren Point Rd, Taren Point NSW 2229, Australia
Schedule: Closed ⋅ Opens 8AM Mon
Telephone: +61 2 9531 3333
Business type: Van rental agency
14. Budget Car & Truck Rental Brookvale - Brookvale
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3.9
53 reviews
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Address: 35 Orchard Rd, Brookvale NSW 2100, Australia
Schedule: Opens at 8:00 AM
Telephone: +61 2 9059 5288
Business type: Van rental agency
15. Budget Car & Truck Rental Croydon - Croydon
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4.4
5 reviews
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Address: 142-144 Parramatta Rd, Croydon NSW 2132, Australia
Schedule: Opens at 8:00 AM
Telephone: +61 2 8372 9444
Business type: Van rental agency
16. Budget Car & Truck Rental Pyrmont - Pyrmont
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1
1 reviews
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Address: Entry via Bus/Light Rail Interchange, 55 Pirrama Rd, Pyrmont NSW 2009, Australia
Schedule: Closed ⋅ Opens 8AM Mon
Telephone: +61 2 8512 9088
Business type: Van rental agency
17. Low Cost Rental . Ute Hire & Van Hire - Parramatta
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4.5
24 reviews
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Address: 127A Alfred St, Parramatta NSW 2150, Australia
Schedule: Opens at 5:30 AM
Telephone: +61 2 8007 5321
Business type: Van rental agency
18. Budget Car & Truck Rental Blacktown - Kings Park
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3.4
172 reviews
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Address: 18 Tattersall Rd, Kings Park NSW 2148, Australia
Schedule: Opens at 7:00 AM
Telephone: +61 2 8886 0330
Business type: Van rental agency
19. Campervan Hire Sydney - Botany
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
2.8
202 reviews
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Address: 2/15 Margate St, Botany NSW 2019, Australia
Schedule: Opens at 9:00 AM
Telephone: +61 1800 246 869
