Best Hyundai Dealers Sydney Near Me

Michela Zanata: Great service, friendly and attentive! Alison and Tatiana were lovely. Highly recommended, and very happy with the car! Thank you!

Vitor Machado: Poor overall service and dodgy customer service. Read the negative reviews and avoid this place.Weeks ago Hyundai sent me a letter asking to drop my car for a recall service in a Hyundai dealer. Never had one problem with that car before, most reliable car I had so far.Dropped it for the service at Suttons City in the morning of the 10th of June and picked it up later that day. Driving back, the engine light comes on in the panel after 15 minutes I picked up the car from the place. Made a new appointment for the following Friday so they could fix whatever problem was caused during the recall service just to hear from Christian that I would have to pay $500 to fix the engine as the problem that happened on the engine during the recall service was just a "coincidence". What a joke.The customer service also refused to give me a detailed report on what was checked and done in the car during the recall service so I could get it looked at by another mechanic. They literally said they could not provide one for a recall service. It just does not make any sense.It may be an ok place if you are looking into buying a new car, but my suggestion for others looking for a service/repair is to go elsewhere. You don't want to drop your car there to be fixed just to pick it up later in a worse condition than before.

RG T: Sales people uninterested.

Peter Cross: Great service, great deal and fantastic car to bootHemant was the best salesperson 10 out of 10

Kenneth McWilliams: Extremely poor service and general incompetence. I purchased a temporary new car with roofracks and floor mats. When I collected the car, these were not fitted and Will said I should have them installed with 1500km service. I have chased him and his colleagues for weeks to no avail. Service wants sales to arrange for the missing components and sales keep pushing me to the service department. The next service availability is now in 4 weeks time? Excruciating incompetence. Management team aren't available to answer questions and I am still waiting for the GM to call back and resolve. This was the 4th and final car I would purchase from Sutton. Avoid. Avoid. Avoid.

Michael Poles: I am very satisfied with the handling of my purchase contract by Suttons City Zetland and especially grateful to Mr. William Vy for his very friendly advice and support.

warwick kuhne: This is the 2nd Hyundai car i have bought from Suttons City Hyundai in 5 years. I first bought my Kona car and now my wonderful Tucson Highlander NLINE.Great staff and a nice environment with plenty of cars to choose from.The only really small negative was the absent of my car mats which I will pick up soon. II was shown all the gadgets of my new car by a staff member which was really nice.Thank you Suttons City Hyundai.

Dimitri Christy: The bloke at the front desk was more interested about getting on the beers than helping organize a service.

Sidney Norris: We bought a new car at Suttons City Hyundai and had a very positive experience throughout the entire process. William in particular was extremely helpful and attentive, and made the experience seamless - I can’t recommend him and the team enough.

Scott Douglas: Some of the worst service I've encountered. Give it a wide berth.

Jefferson joson: Great experience

Peter Walton: Kemant was both professional and friendly. He answered all my questions openly and thoroughly. He made what can be a stressful experience quite pleasant. Any no time did I feel that I was under undue pressure. Obviously he wanted a sale, but a sale that was fair to both parties.

Tim Kett: The staff were excellent! In particular, Alison was incredible. She helped me through the entire process from ordering to taking delivery of my new car and she and was a pleasure to deal with. Thank you!

Natasha dicianni: Sales guy Ramesh was amazing . He made me feel very comfortable buying my car from this dealership and overall had a very good experience

Tom bernstein: Excellent service, thanks guys!

Mutiha Siregar: Went here to view a new car with the intention to buy. Walked into the dealership and asked reception for assistance on who I needed to speak to. Young guy at reception calls out to two members of sales one being an middle aged lady and Dominic who both looked at each other blankly on who would serve me. Ended up being Dominic who was half arsed got annoyed at the most simple questions and gave one word answers avoid this guy if you want a good sales experience ended up buying from another dealership.

Amber Kobezda: Bought my first brand new car from Darcy at suttons city Hyundai and also dealt and negotiated with jim the brand manger, these guys were genuinely a pleasure to deal with! They made the whole process really easy and enjoyable and we’re attentive with all the smaller details and requests.

Mark Coney: I recently purchased a new Hyundai I30 from the team at Suttons City Hyundai.Hemant and Francis made the whole process from start to finish so smooth.I visited the showroom on Saturday and had my new car five days later.I can not recommend the team enuf, there service is second to none.

Geoff Moss: Sutton’s Hyundai is well worth a visit for a trade in.

Dan UBE: Horrible Service.. Brand New cars had problems.. and a huge delay issued fixing them...The customer service disclaiming that we may have to charge even though it is clearly under a warranty a defect ..that firmly implies it is a fault with a car merely 4 months old

Zachary Bolton: Heartland Hyundai were nothing short of amazing! Huge thank you to the team & Frankie that made the whole process quick and easy and a special thank you to Jill for being a lovely soul. 5/5 ⭐️⭐️⭐️⭐️⭐️

Marc see: Many thanks to Franky at Chullora Hyundai team. We got Palisade AWD Elite and we are very happy with the experience, service and the car.

Donny Yi: Friendly service and quick turnaround. Called before adding qny extras incurring extra costs.

Marco Man: Moved interstate wanna to do a NSW blue slip inspection on my 1 yo i30, with full service done 2 mths plus ago. Called in to seek schedule and price, and am happy to pay 250% more than average market price ($69) for blue slip inspection since its original hyundai, particularly what could possibly be wrong from a 1 yo new vehicle?! Got a return call from the same inattentive service representative, enforcing me to do a full service, AGAIN, just to obtain the blue slip at the price of $400, which hyundai official service pricing for full service is only $299. Highly doubt if i were to do it, my 1 yo i30 probably would have lots to replace prior getting a blue slip i suppose.

Ali K: Heartland Hyundai Chullora left an indelible impression on me as a first-time buyer, my experience nothing short of exceptional due to the impeccable customer service proffered by Jack and Jill.My initial apprehension towards the entire process was allayed by Jack and Jill's professionalism and warm demeanours. Their approachability and attentiveness to my concerns was one that set them apart from other dealerships I had consulted previously as per the buying process. What resonated with me most was their knowledge about each vehicle type and model, as we toggled through different options to find a car most suited to my driving style and needs. Perhaps the most impactful part of the journey was the consultations I received that were more personal than pragmatic, meaning I left the dealership with the feeling I had made an informed decision regarding this significant personal milestone.Jack and Jill's outstanding customer service made my car-buying experience a delight. To that end, it is a dealership I would highly recommend one visit, and one I will surely continue to deal with in future.

Andy Yip: I would like to recommend Franky Giang at Chullora Hyundai dealership..Exceptional service & assistance through this journey.. his outstanding service give me a SUPER good impression and I will definitely going back to buy from him again in the near future.. all the very best Franky

Ash Naidu: A big thank you to Franky. He is an absolute champion. Thank you for making the process of buying a new car, hassle free and easy. I never felt pressured to make a decision; he is a patient and professional salesperson who genuinly listened to our concerns.

Briyahn Luck: Dealt with Franky for the new purchase of my Hyundai Tucson. He had great customer service and was extremely easy to deal with. Highly recommend speaking with Franky if you’re looking at purchasing a new car yourself!

Ram: Over a month ago logged a call for the Santfe App that controls the can which was the reason I paid 20k extra for the Highland model.Every time I speak to them I get the same answer it's with the technical team and we will update you whenever they respond. Requested for the call to esclatted to manger she said they will call you back in 5 days.

Aliyah Patrinos: 10/10 experience with this dealership all due to my amazing sales associate which was Franky Giang that went above and beyond even when he was on annual leave in a different country to assist me with my new vehicle purchase. Extremely happy that I went to Chullora hyundai and will definitely recommend anyone in future. Thank you once again to Franky who made the delivery extremely smooth through all the obstacles we experienced.

Stella Z: We recently purchased a Tucson from Heartland Hyundai Chullora and we dealt with Franky. We are very happy with his service, he has been very helpful and always quick to respond to us. The process was easy and we received the car in immaculate condition. Would definitely recommend.

Belinda Turkmani: Frankie has been fantastic to deal with. Our whole purchase was done mostly over the phone. Communication was amazing from the beginning, even contacting us on his days off. Car was ready for collection on the day and time specified, no postponing like other dealers we have dealt with in the past. On day of collection Frankie took the time to go through all the features of the car and even checked in the next day to see if I was happy with everything or if there was anything else I need assistance with. Would definitely recommend Frankie if purchasing a new car. Not your typical car salesman’s.

Bao Nguyen: Great experience getting a car here

Yang Zhang: I wanted to take a moment to express my sincere gratitude for the exceptional service Jack provided during my recent car purchase. From the moment I walked into the dealership, he went above and beyond to ensure that my experience was positive and stress-free.His knowledge and expertise were invaluable in helping me find the perfect car to fit my needs and budget. His patience and willingness to answer all of my questions made the entire process smooth and seamless.I also appreciate his attention to detail and his willingness to address any concerns I had throughout the process. His commitment to customer service truly sets him apart from other salespeople I have worked with in the past.Thank Jack again for his exceptional service. I will definitely be recommending him to anyone I know who is in the market for a car.

yong ooi: Big thanks to Franky and Jill for helping me get my new car in no time. You were all very helpful and communicated well. Thank you, the car is very good, not inferior 👍 would recommend

Dominic Vojvoda (irPROz): Franky was great throughout the whole process of purchasing my i30N Sedan, kept me posted and in the loop for any updates. Highly recommend him and the team at Heartland Hyundai Chullora!

Goran: Wanna say a big thanks to Franky he was very helpful and understanding the whole time. Made me feel welcome and at ease through the whole experience. Thanks mate. 😊

Victoria Raptis: A big shout out to Franky who supported me in the purchase of my new Hyundai i30. I love the car, it drives like a dream. I was blown away by how simple and easy the whole process was. Franky kept the communication lines open, providing frequent updates and was super efficient. Would not hesitate to recommend anyone I know to Franky and Heartland Hyundai Chullora.

Emily Ramirez: Bought a Hyundai Tucson 2023, Franky was so helpful with the whole process, very professional & friendly. 10/10 experience.

Caleb lbj: Any time fitness is down the road, drop the car off, and hit the gym

leo jung: I bought a demo car here 3 months ago.I love this car, but!! I don’t recommend North Ryde HYUNDAI branch office !!Hyundai head office has $1000 cash back promotion for new and demo cars even hail damage cars. I applied this promotion but rejected by Hyundai head office said my car was used car not a demo car??NO I BOUGHT A DEMO CAR !!Even a dealer was write down “this car is an demo car” on my contract documents.This dealer cheated and lied to me ?I asked North Ryde branch office about this happen they said nothing they can do ??Only smiles you are looking for a car after then they don’t care !!Go to other branch office !!Who takes photo for used car like this even in door the office ?

Cooper Meyer: Visited Ryde Hyundai to inspect a used vehicle on the lot. Very welcoming staff and had the pleasure of dealing with Shintaro, not just your average salesman! Very down to earth and straight up bloke, very pleasant gentleman to deal with.Thanks again Shin.

Shawn Naderi: If I could give negative stars I would. I would prefer to catch a bus than buy another Hyundai. The most horrible customer service experience I've had with a car. Car has been with them for days, nobody picks up the phone.How on earth are these guys in business, no clue!Buy anything buy a Hyundai, the headaches are not worth it.

Neon Stereo: Spend $82000 on a car with a usb port that doesn't work.Have taken the car to the ryde Hyundai service centre in Melrose park there three times now and no resolution in sight. They don't pick up the phone (called over 29times today)Nobody calls you back and they still have my car. I will never buy another Hyundai because of this experience and I recommend taking your car to a service centre that respects your business, ie not this one.The staff just don't care and they have a look of disdain on their face when you speak to them. Having come from european car ownership, i really really regret my choice now.

Dee Franczia: Store not open on a Sunday. Had cars to look at but really view or test drive.

Andrew Allan: Ruben I just wanted to thank you again for all the work you did to get the car ready yesterday. Great service, thank you.

David Cornelius: Called this morning to enquire about a Hyundai spare part. Automated phone service and kept repeating itself. Waited for almost 10 minutes still no response. Extremely poor service.

Blayne Hawkins: Spoke with Daniel from parts, VERY happy with the service provided A+++ service, could not be happier dealing with Ryde Hyundai as we are a big dealership that need specific parts and they have always been on time, good price and very pleasant to deal with.

K L: A big thank you to Alejandro from Ryde Hyundai for being an absolute professional in delivering outstanding customer service. No request or question was too much, Alejandro responded in an interested and friendly manner. Keep up the great work - no hesitation on my part to refer others to you.Such a breath of fresh air after having visited another Hyundai dealership last week, where the only attention we received was when we were leaving.

Chloe Walton: Do not take your car here. I took my car here for a warranty repair to the engine. They were prompt and initially I was impressed with their service. Within 20 minutes of picking up my ‘repaired’ car the engine overheat light came on. I assumed this was because it was a hot day and continued my drive. The engine light then continuously came on so I called the garage who explained this couldn’t have been their fault because they didn’t touch that part of the car… they had just fitted a new engine so I don’t understand how they didn’t touch the engine part of the car. They then insisted it was my fault and I must’ve ran something over on the road when leaving the garage after picking it up. I returned the car to the garage and was advised this new issue would cost $3000 to repair and they would not accept responsibility. As a woman who knows little about cars I felt helpless and taken advantage of. They did provide me with a great hire car which I was thankful for. I requested that they bring some important files from my broken car that I had left in the boot when delivering the hire car. I explained where these were and reminded them via email and phone on the day of the hire car delivery (I live very far from the garage) and low and behold they of course forgot the files. I would really avoid this garage like the plague!

Dhenies Ijaya: So bad, got a Palisade with the air conditioning issue and its almost 2 months already to fix the issue and still not fixed yet until now. Asked for the refund but they said they couldn’t do that because its only minor issue but what kind of minor issue that need almost 2 months to be fixed

Steve Sailah: Thanks to Alejandro we had a very pleasant and informative introduction to our new car. Thanks to his excellent and patient training, I was able to drive the vehicle away with confidence.

Katie Hamlyn: Matt was exceptional to deal with. He really knew what he was talking about and was honest regarding all aspects of the process. Will definitely he coming back!

Omega Spy: Dealt with Matt from the Ford Side of Ryde Hyundai - he was amazing to deal with cannot reccomend him enough.

Eren Yılmaz: I do not have issue with staff but Hyundai made my day too bad because when I ordered they promise me giving the car 4-6 months. I ordered Hyundai i30 active in May. Anyway I got sms this morning and the car is delay until January. So when January is come they will say it will come in May... If you have time for waiting that is fine but if you thinking to create a plan on promise do not do that.

George: Such a pleasure to deal with Alejandro. From start to finish he was absolutely amazing. We were so happy to give him our business as he went above and beyond. Thanks to the great team here for a smooth process on purchasing our new car

setareh mahdian: I just had the worst experience ever with this car dealership. I had an appointment to do a test drive for 4:30pm today; they confirmed the appointment via Sms yesterday; however, once I reached there they told me the car is no longer available. It took me 1 hour to get there. Very irresponsible people. Not recommended at all.

Joon Kwon: Very happy with the customer service provided by Alejandro and the team at Ryde Hyundai. They gave a good price for the new vehicle purchased without any pushy sales tactics. Also kept me updated each step of the way from order to delivery and the vehicle arrived few weeks earlier than expected which was a big plus

Sascha Wuerfel: I was happy with the service from Ruban and Mick. Waited 7 months for my Hyundai Kona N. First 3 days into owning a brand new car the head liner starts coming down. It's probably covered under warranty however now I need to go through the effort of taking it in for service. Not excepted with a car under 100Ks on it

Michael Sommerauer: We Purchased our new car and the experience was really smooth and seamless. They booked in the pick up day and time with us and our car was detailed nicely and ready to go when we arrived. They were happy to spend the time going thru everything we needed to know about the vehicle. Would have no issues recommending to others looking for a new car purchaseExceptional customer service from Alejandro

Andrew Horinka: Excellent service, purchased a Kona N and despite their being delays due to port quarantine everything else was handled promptly.

Claudia Di Giovanni: Fantastic customer service. I went in just to look and test drive a car, the next minute I was putting a deposit down

Daniel Moore (Big Duck): Absolutely disgusted with the service I got here today. I purchased a genuine Kia key instead of getting an aftermarket. It cost me $600 and only lost one month before the button busted. I have taken care of this key and not dropped it.The rude Indian sales manager spoke to me said too bad it’s not under warranty. Bad luck order another one. He was super rude, not at all helpful, and now I’m out of pocket $600 after purchasing something and it only working for one month that is extremely unfair and I’m going to take this matter further. Very disappointed Phil Gilbert. This new key is falling apart and barely usable for my car.

Dominic: So very happy with my purchase of my new Hyundai tuson Nline and Anthony the sales representative at the dealership. Who was top class and very helpful and knowledgeable.Thank you .

Alan Lau: good service and had what we were looking for

Joe Mark: Love the car, professional salesperson, friendly service from start to finish.

Mark Hussey: Dreadful experienceComplete waste of timeDont attempt to trade you car in with them,

Joanne Honculada: Overall experience was good enough for me to recommend to others looking for Hyundai dealership.

Yafei Zhu: Great service from Emrah and team at Hyundai Croydon. My partner and I are very happy with the purchase experience! Highly recommended!

A A: The korean sale representative is very rude and impatient.

James IP: Harry was a professional and communicative with me and I would highly recommend anyone to consult with Harry when purchasing a vehicle from Phil Gilbert Hyundai!

Lemjan Celebre: Very happy with my i30 purchase. Despite the frustrating delays, I was met with accommodating, understanding and helpful staff throughout the entire process. Happy to deal with Phil Gilbert Hyundai again in future.

laura Nam: Good service

Maggie Butcher: Earlier this week I booked in to test drive a Venue and Kona today. Got to the dealership at the appointment time and was told that there weren't any of those cars available to test drive. I had to chase a staff member down to ask as they were all ignoring me. On top of this, even though my name was on the booking and I was the one asking, all questions were directed to my husband who was very obviously not paying attention or interested. I was ready to buy a car today but now not from here. Huge waste of time and walked away feeling insulted and belittled.

Jenny Kwan: I had a great experience in purchasing my new Hyundai car from Anthony Lee at Phil Gilbert Croydon.He is not a pushy salesman which made me come back and buy the car.Thank you Anthony for your excellent (5 stars) customer service.Definitely I will be back for my next purchase.

Huy Tran: 2018 review:Free wifi. Morris was great when we serviced our Hyundai here (4h turnaround time from dropoff). The maps update wiped out our favourites (starred addresses) and set the language to en-gb (UK) but it's a minor thing. Free car wash and vacuum was a nice touch. One suggestion to go one step further: shine the tyres to look new. This was done at my previous servicing centre.2019 update:Came back for a second year (90K service, 5y old i30) and was a bit disappointed with additional servicing costs which have doubled the initial service quote. Brake pad/machining added to the cost (about half the total bill was labour). We were handled by David H.2020 update: disappointed to hear that the free car wash and footwell vacuum is no longer free but a paid service now (quoted $20 via email but David said $25 in person) for environmental reasons. Handled by David H again. Servicing this year took 9 hours (we dropped it off at 8am and it was done at 5pm) so expect to be without a car for a day. Credit card surcharge exists here.2021 update: 9h wait again. At one point I authorised some extra work but when I refreshed the link a few more times the prices seemed to change. I didn't take screenshots but the initial quote seems to match the hardcopy of the work and what I paid in the end so no dramas. The Till receipt didn't work and neither did the Till invoice so I had to call in to get it emailed to me before I paid.2023: purchased an EV from here and Anthony was great for the delivery of the vehicle.

Natalie Hitoun: The process of buying a new car from Phil Gilbert Hyundai Croyden was easy. I already knew I wanted an i30 Active, so there was little indecision. Joe was very helpful and easy to work with. He explained the buying process clearly, and made the collection of information quick and painless. The financial officer was also very helpful. I received regular updates about the location of my car on its trip from S Korea to Port Kembla. The car looked stunningly white and clean as its cover was whipped off. I'm delighted with my new car-it drives smoothly with a quiet engine. It's very satisfying to own my first new car!

Michele Guarneri: The experience of buy a brand new van was pretty awful. I called to check availability, and they had what i was looking for, a Hyundai staria. The sales man i spoke with, Endra, was fine and pretty responsive, then the nightmare started when i had to deal with the finance: i explained clearly that i was in a rush to buy as I needed for work, the work from finance department was literally awful making me waste days. I decided to show up in the shop and i got a bit of attention. the after sale was another shocking experience. I have been sales rep in Italy so I exactly know how a sales rep behave. we spoke about dash camera, ceramic finish for the paint and tinted glass. I said i had to think and he offered 10% discount if i get all the 3 options. i replied asking for still 10% if i get 2 of the options only and i would have paid full price in case i would have picked 1 only. he said yes. after i decided to buy and pay the car cash, i also canceled the ceramic finish, and the man straight away called me saying it was true he promised 10% discount. I just shut up coz the dramas very already too much and my patience was gone. i signed and pay. they promised me to have the car ready on tuesday 10am, i got a call 8.50 saying that the car would have not be ready at that time, but at 3pm. last unprofessional move. went to the shop and picked up the car, the after sales man was there, he looked at me, but he did even said hello.also, booked in for an appointment to see the car, and i got told car was in the parking lot and they showed me something "similar".another note for the laughing guy in the shop, laughing at me when i asked for a quote for my old car: my old car had a problem, and i explained to them. they faked to work around a quote for me, and they never call back.you proudly show car plates around Sydney with Phil Gilbert written on it..... i just hope not all the customers have the experience I had. bought in the past a brand new car from Sutton city and compared to Phil Gilbert in Croydon the score is 10-0. I only bought the van coz was the only one available in all sydney and I needed for work.

Edward Jeongho LEE: Absolutely gutted. Booked an appointment for a test drive, yet the car was not there. One of the guys asked me to test drive another car instead, as it was still a ‘n’ trim. Hope he was joking or I feel sorry for the guy for not understanding what test drive means.Apparently the car was sold days prior, and none of the sales reps had intention of informing their customer that the car was no longer available. Classic Phil Gilbert. Selling is by far more important for them than quality of service.

Geoff Smith: Having purchased my last new car 18 years ago, I was thankful for the support, communication and guidance that I received from the team.

Jarrod Williams: Engine went boom

James Tseros: I will never take my car here again for a service. My i30n went in for a service and came out with a deep scratch on the rear bumper.My wife, who collected the car and who noticed the scratch on pick up immediately notified staff who called the service manager over. He obviously denied it was them for 15 minutes and went to check the cctv to see if the scratch was there on drop off. My wife was told after about 10 minutes it will take a few days to get the footage and they will be in contact when it’s available.30 mins after the service manager then went to the workshop and returned magically with a body check sheet with the damage marked with a x which apparently showed the technician noted the damage. This was not done on drop off in front of anyone which is how it is always completed, in my opinion this was fabricated.3 days later there was still no communication and it had now been 3 weeks since the service and I haven’t heard a word.The hire car which you wasn’t cleaned in weeks, hair and food crumbs everywhere and you have the nerve to charge customers for it when majority of dealers offer it at no cost.I will now be making a formal complaint to Hyundai Australia to get this situation rectified.

Mugdam Sami: Very bad customer service

Tanayah Caple: I recently purchased a Hyundai Tucson and I am so happy with my decision. The quality is outstanding, and it has exceeded my expectations in every way. I would highly recommend this dealer to everyone and anyone in the market for a beautiful new car, my salesman Ali did an outstanding job is maintaining quality while still insuring to keep to my important deadline of delivery, he was on top of all the paper work and made buying the car a very non-stressful and simple experience. If I could give him 10 stars out of 5 I would!!! Couldn’t recommend these guys anymore!!

Igor Dojcinovski: I purchased 2023 i30 nline sedan from this dealership and sales man Ali Mouse was very professional fast and easy to deal with.If you buying from this dealership I recommend Ali for good deal and professional service

Calli Mcke: Friendly staff, prompt service. Shuttle service available.

Leann Chan: Great service, great people! Very happy with my purchase :D

gerald collison: Very professional and the price reasonable

Brú P: Nothing beats Peninsula KIA, They look after your car like it's their own, it's amazing. Thanks, PenKIA

Moony Dee: Relatively easy place to get to for your vehicle servicing. Came here to service my Holden Ute.Thought be warned though that if your vehicle is out of warrantee, you’re looking at a $180/he charge for them just to diagnose your vehicle.

Alice T: Extremely poor customer service from service centre. Constant misdiagnosis of problems and do not fix constant issues with car. Only want to charge people for extra parts and labour and do not rectify problem.Known Hyundai engine issues woth revslls and faulty parts .

Muhammed Aslam Khan: My daughter's car service has been done recently. I am very happy.

Jamila C: Anula is a very helpful man however the service here is very poor elsewhere. Took my car for a service the first time only for the car to still be problematic which left me to bring it back another two times. Very unhappy. To top it off they were unable to provide me with any pick up solution so I had to pay for a Uber to get there. I hear a lot of other car dealerships offer pick up or Uber service to there customers. Won’t be buying a car from here anytime soon!

Chris U: Very friendly staff and car services are good .

Gavin A: Had my Kia car serviced, not bad.

FreeThineHeart _: Very friendly and accommodating!

Carlos Perez: Dont like it

Kim Du: This business was very good organised and excellence service.Thank you staffs and the managements

Aniketh Premanath: Handover was done really well, detailed and thorough

Mahmoud Al Qunber: Very helpful Joe, outstanding services.Thank you 😊

Mehmet Simsek: I am waiting to receive my new car deposit back from Parramatta Hyundai which I paid on 16th January 2023. They couldn't delivery my car after waiting 4 months. I went to Hyundai Suttons Arncliff they delivered new car in 4 days with complementary extras.If you are in the market for a new car and you have plenty time to waste and like to be treated like you are invisible or don't exist at all, please go to Parramatta Hyundai and see "sean".P.S. Zero star was not possible.

Petar Mrakic: Excellent dealership with outstanding customer service and professionalism in all their departments, namely from their top Sales consultant: "Kevin Chen". He was the reason why we decided to go ahead with the purchase of a new Tuscon. I highly recommend Hyundai in Parramatta. Thanks again Kevin for your exceptional customer service and wonderful personality. 10/10!

Anthony Rogers: Professional dealership with superb customer focus.

Anuj Singh Thapa: Great place

D & L C: Even 1 star is a stretch. Terrible service sums them up. Booked aa test drive only to be cancelled on multiple times & then told was not going to be possible & had to order a car if I wanted to test drive... anyway, I called up to order & was sworn at & hung up on. I ended up ordering the car with a promised 6 month lead time & took 16 months, with NO COMMUNICATION from the dealer unless I followed them up with each time just being told something else.I know COVID had an impact on delivery times, but there were other people ordering the same or a similar car later than myself from this & other dealers all around the country that took delivery before me. Not to mention the final price was actually $1200 more then the contractually agreed amount. I will never no use Parramatta Hyundai again.

Esther M: Recently purchased the i30 N line from Parramatta Hyundai and couldn’t be happier! Jeffrey was very helpful and make the entire process really seamless. Highly recommend.

Bo Kiss: What a bunch of theives, a used car with 13,000kms+ selling for 7k more than full retail and wont even consider bringing the price back down to even the full RRP, think about that for a sec, the sales consultant then says this car is not for you, meaning they’re waiting for someone DUMB enough to buy the car 7k more than retail, good job David

Garry B: Person who sold this car was really nice. But rest of the staff was so unwelcoming that at one point I wanted to say no to everything there. I wanted to come back. Only I think was Jeffery sales person was good. Rest sitting in their cabin with full of attitude of nothin and no hello or hi at all u can check the cctv footage how they treat their customers coz that’s I got treated. I was being so nice but still had to go through that bad experience. The only thing was it wasn’t from the sales person. But was from people who checked if my account is clear or not also from lady who checked the paperwork before giving the key.

Harpreet Dhir: Sales department is great but when it comes to servicing and repair, they don’t even bother to call you back or figure out what is wrong with your car. You need to take off from your job and call them five times and wait in queue for two hours only to be disconnected without answering your call and on top of that no one calls you back even after being assured that they will call back.

David B: They got me a new i30 Elite Sedan 1 month earlier than expected. The Colour I wanted and then had it car trailered up to me in rural NSW. Great people to deal with and a great price, not to mention a lovely car to boot. Would highly recommend.

Airwick Luu: great place, needed a car within the month and Jeffrey the car salesman was able to hook me up with a car within a weekExcellent customer service, great person to talk to.

Jinghong LIN: Jeffery provided the best service for me. The car I ordered would take at least three months. Jeffery immediately told me when someone cancelled an order. This surprised me and allowed me to get the car early!!

safaa Al Ratta: Hey, special thanks to Professor David and to all the workers in this respectable company. I wish them all the appreciation and respect. I thank you with all my heart 🎉🎉🎉🎉🎉🎉❤️❤️❤️❤️🙏🙏🙏

Hamad Chaker: Parramatta Hyundai really has been having a great experience to deal with for the last 2 cars they are very friendly straight to the point and providing best deal aroundI really appreciate your service (Jeffrey and Dogan) can’t thank you enoughI highly recommend these gentlemen

Tuan Nguyen: If you're looking to purchase ask for David Cam he'll look after you, one of the best sales rep at Parramatta Hyundai.

Todd: I messaged the dealer via their website and Jeffrey replied. Then he rang me a few hours later and we arranged for me to come in. When I got there with my family he was busy but the sales manager was very informative and looked after us till Jeffrey was free. We bought the car then n there. When I picked up the car all the accessories and paper work were completed. It was a great experience.

Dylan: After purchasing multiple cars through Parramatta Hyundai, my wife called to get a copy of the receipt for our last purchase and received the worst customer service I have ever witnessed (phone was on speaker). I would never, ever use them again.

Mahmoud: Jeffrey provided amazing service. Definitely an enjoyable experience and I will recommend him to my family and friends too.

Shweyee Hnin: Went to Hyundai yesterday as we were wanting to make a purchase (Saturday) and no one approached us so I assumed they were busy and that I would come in the next day instead. Came in today (Sunday) and it was closed???? On the door it said you guys are open from 10-5 but now I check on google it says your closed on Sunday??? Won’t be coming to this branch again but please update your door thanks.

Rohan Gandhi: Great customer service. David is a excellent sales representative. Very professional, professional and transparent. Vehicle was delivered on more or less commited timeline.

H Erin: Excellent!! I had a fantastic service with Sutton, customer service is exceptional along the entire process, from booking in and being offered a complimentary hire car for the day, to the video sent through of the actions taking place on my car from the engineer and the complementary clean and vacuum. I will be a customer of yours for life and recommend all to go here and avoid the disaster I had the previous year at kirrawee service centre where there operate rudely and are unethical in their practices in my experience and also in the other reviews you will read for that garage. I told them id rather sell my car than take it back there ever again. Save yourself from experiencing that and book in at Sutton who have restored my faith fully!! Thank you Sutton, very much appreciated and I look forward to seeing you for the next service, I’ll be your customer for life! ❤️

Theo Karvouniaris: I’ve done my service here 2 weeks ago and I am very happy with that. My car needed a few more things but I decided don’t proceed with the extra jobs, I found them a bit pricey.

GOKTUG YEMENICI: I purchased my first brand new car with Harish. He was absolutely amazing and it was always easy to communicate with him. He was more than a sales person and always highlight the importance of friendship too!. I highly recommend his customer service to all who are keen to buy their next brand new car! Thank you Harish!

Phillip Duggan: Terrific serviceGreat car

Garry Sayer: I have bought many new cars over the years. My experience at Suttons Hyundai at Arncliffe has been wonderful from the beginning to end. My Sales person is HEMANT, he was exceptional in service level at every stage of the purchase to the delivery. He made my purchase pleasant. No pressure sales tactics, just pure service start to end with a smile all the way through. He exceeded my expectations and he is a credit to the the organisation.

Julia Frame: We didn't go through with the sale last October but I just wanted to say thank you to Hemant. Despite being so busy he was very helpful, attentive and understanding as we found out when we had to cancel. Thank you Hemant!

fagun gupta: We bought our new car, Hyundai Tucson Highlander from Suttons Arncliffe last week.We were assisted by Harish Mehta. He made the whole process from selecting the best car for us to all the paper work for us so easy. He was so honest about the car availability and made our car available to us at the right time without any delays with all the right accessories. He guided us well about the car maintenance and the servicing process. Even after the purchase, he quickly responds to any queries we have about the car, which is incredible.I feel so fortunate to have bought my car from Harish Mehta and Suttons Arncliffe and highly recommend them.

Dhaval Patel: Thank you Harish to get our Dream car very quickly. Best experience from you and Team at Suttons Hyundai Arncliffe…

Stephen Kidd: The team at Suttons Hyundai Arncliffe were very friendly and helpful. Given the strong demand and limited supply in the car market at the moment, Harish did a great job to source the model and colour we wanted. Thank you!

Mehmet Simsek: Just picked up my new car! Excellent customer service.!

Patrick Law: Very helpful and couterous staffs

Tony Johnson: My wife bought a new Santa Fe here recently. Service from the Sales Associate (Assistant Sales Manager) was exemplary. We weren’t in a great hurry as other dealers had quoted 5-8 months delivery. However, everything was done on time and delivered when it was promised. Thank you Harish for a very pleasant experience.

Deborah keevers: Wonderful service from start to finish.

Cpro: Repaired my car's transmission quickly, great customer service!

Avneel Datt: Harish at Sutton’s Hyundai was absolutely amazing, went above and beyond to get me the exact car I needed in just 2 weeks!Would highly recommend Sutton’s Hyundai.

Mirka Tothova: Bunch of professionals who know what they do! I got lucky and interacted with Hemant who is very friendly and funny. Both Hemant and Michael went above and beyond to provide the best solution for me and help me to buy my first dream car.

P Jones: Efficient prompt service.

Omar Alaa: I bought a car from Suttons Hyundai and I'm happy with everything Harish was the sales man he's very organized and friendly he prepared everything in a best way,Highly recommend

Summer Fox: From start to finish Harish was a true gentleman. The whole process of buying my mum a new car was easy, smooth and very supported. Thank you Suttons Hyundai Arncliffe! I would highly recommend this dealership.

anil chand: I was very happy with the serviced I received from Hemant when buying my i30N line.His was friendly, easy to deal with and kept me updated each step of the way.Extremely happy with the car.

Ramnik Singh Reehal: Incredible experience dealing with Heartland Hyundai at Blacktown. Most wonderful and helpful staff members, Adrian and Gavin! They were both really helpful and friendly.

Naomi Zayat-Watson: Had a great experience with Adrian and Gavin! They were both really helpful and friendly. Even Afran, very helpful too! Everything I asked for was applied to my car. I love it guys and thank you for all of your help! :)

Ronslee Beniat: Happy wth Steven win Htut and his service

Harsh Snehy: Good customer service and quick resolution.

Muzik Tekk: Fantastic service for my fiance's first new carI highly recommend talking to Gavin or Adrian for anything

Rhiarna George: We had the pleasure of dealing with Gavin while purchasing a new car.Gavin was not only professional throughout the experience, Gavin was honest, helpful and knowledgeable.Gavin made the experience a much less stressful experience, we told him what we were after and he absolutely nailed it.We were extremely lucky to walk in Monday fall I love with our new car and drive out Friday.Photos do no justice to how beautiful the 2023 Hyundai Tuscan NLine is. The tech in this car is amazing. Drives so nice and smooth and has more power then I imagined.Definitely the right car if looking for a family car, plenty of room for activities 😅I couldn’t recommend Hyundai Blacktown enough. Also, Gavin is an absolute legend.

Daniel Skoric: Got a van from here couple weeks back. Great friendly team there. Sam and Adrian helped me out alot by organising to pick me up to grab the van. Sam came next morning and was happy to take me to work with him. 5 star service.

jagtar chahal: Good 👍

Sarah Hunter: I booked my car in to get a my check engine light diagnosed and resolved. I dropped my car off at 9.15am, I was called after midday and told the they tried but the diagnostic guy called in sick so the apprentice looked around and couldn’t figure it out. Upon picking up my car, my car did no start properly, an issue I did not have prior to dropping it off. They told me I could leave my car there for a week when it can next be looked at or take it home. My husband then looked at it at home and they had unplugged things and not plugged them back in!! I emailed them noting my concerns and they have not contacted me for four weeks. Such a waste of time. Imagine dropping your car off at a mechanic and picking it up in a worse condition!!!

Jesse Gee: Fantastic customer service from Adriano and Steven at Hyundai Blacktown, great communication was provided throughout the entire process of getting my new i30 N-Line.If you need a new car, this dealer is highly recommend. Could not recommend them more. Loving the new ride 😃

Thien-Ly Nguyen: Great experience from Heartland Hyundai Blacktown when buying my first car!Gavin and the team were so helpful from start to end. He was professional and made the process easy and stress free. Every time I received an update on the car, he was positive, reassuring and always had the customer in mind. When it came time to pick up the car, he was patient, entertaining and made the whole experience so memorable.I would 100% recommend Gavin and the amazing team at Blacktown ESPECIALLY if you are purchasing your first new car. You will not be disappointed!

Julio Guidotti: Gav was fantastic with helping us get our car and understand all the features of the car. We were quoted it would take up to 6 months but it actually came early and the team was very fast at getting the car ready to go!Will definitely get our second car from this dealership

Mr T: Sam at Hyundai Blacktown provided genuinely great customer service. Organised a test drive for me and was not pushy at all.

Shirome Sara: We had the pleasure of purchasing a new Hyundai Tucson through Novated Leasing from Hyundai Blacktown. We visited a few other brand dealerships and ended up back at Hyundai Blacktown purely because of their customer service and this was even before we met Gavin and Adrian!The car is awesome and will serve our families need, but the genuine conversation and interaction will outlive the life of the new car as far as we are concerned. We even had the pleasure of talking to Adrian’s mum and saw Gavin’s dad in person……now that’s next level 😊They were both patient, understanding and really listened which made the experience, which otherwise could be a daunting experience especially due to all that is involved with Novated Leasing, an enjoyable one.Mel was also very easy to deal with and explained things clearly when it came to sorting out the extra options and was not pushy which we really appreciated.Definitely recommend anyone who is looking to purchase a car to drop in at Hyundai Blacktown and experience their level of professionalism and competitive offers before making a final decision, you will not regret it.Thanks again Gavin and Adrian!

NICK ROUGGOS: The team at Hyundai Blacktown are amazing, from the initial point of contact, through to the delivery of both vehicles I have purchased from them in the last 6 Months.Adrian & Mel are extremely pleasant to deal with and answered all my queries along the way.The dealer principal Abs - couldnt do enough for me.Would happy purchase my new cars from them again!!

Tej Singh: Wonderful dealership with knowledgeable staff. Purchased my car couple of years ago and service team has been great since.

Jedriel Bolina: Incredible experience dealing with Heartland Hyundai Blacktown to purchase our new Tucson! Talk to a guy Stephen he’s the best to get find you best deal!

Prem Prasad: Excellent customer service.I had my car serviced and pink slip done. The staff were very friendly and polite.Upon my request dropped me to the blacktown train station and picked on time.

Yazmira Es: Purchased my FIRST ever brand new car TODAY. It was a pleasure to come across the BEST salesman- Richard! I cannot thank you and your team- Afran & Mel enough for literally making my dreams come true!🤣 Couldn’t have had a better experience. Amazing people, humorous, the kindest yet the most helpful. Love my car, love you guys. Cannot thank youse enough🙏🏼 11110% recommend Hyundai Blacktown. Great people

Deb McGaw: 5/5 stars for this dealership. They are terrific. Richard was so helpful and kept in communication throughout the whole process in assisting with a purchase for our son. Absolutely fabulous!

Proness Guy: Came into the dealership a few weeks back. Sales reps aren’t interested in getting a sale as they make it their life’s mission to avoid you. Roamed around for 30 minutes and when I asked about certain models it was the generic “look at our manual online” (bear in mind this is the majority of MCGRATH Liverpool like Hyundai, Mitsubishi and Mazda. The only people willing to attend anyone was the Subaru Dealer who were lovely)Enquired about an i30 N line sedan if they had any stock and guess what the sales reps response was;“Whats that? We only have the Sports one” (yeah the 55k model which is 17k over most peoples budget) followed with the most arrogant response of if it isn’t here then I don’t plan on looking one up for you.No wonder Peter Warren and Suttons outsell you on Hyundais cause you’re just the scraps of the bottom of the barrel for dealerships with the type of people working there.Thank god you never got my business nor my money at the end

Shayne Clementi: Matt is such a nice person to deal with, listens and answers all questions.

Retmun Zechariah: Went window shopping and came out with a brand new car. David and Naz were very helpful through the entire process. David also assisted with setting up the in car controls and monitoring systems. 100% recommend. An amazing team

Mark Longhurst: After just purchasing a brand new Tucson I can't speak highly enough of the people at McGrath Liverpool. The whole experience from the Hyundai group was an absolute pleasure. I must mention Eddie who was extremely informative about the particulars of the vehicle I purchased.Thanks so much. Love the car 👍Mark.

Jenny Di Mauro: Mike was very warm and welcoming when I first arrived at the showroom. He was very thorough with explaining my options and listened to all my requests. I am a very happy customer and highly recommend McGrath Hyundai Liverpool.

The Vapour King: Best car l ever buy very good quality service Ibrahim knows how to deal costumers service top

Krista Meakins: Max was absolutely amazing, we recently bought a new 23 Tuscon and from start to finish he was the ultimate professional with such friendly service, questions were always answered, he wasn honest and very approachable not pushy like we've had in the past. Greeted with a big smile and bow on pick up and Max helped us set up bluetooth phones, pointed out all the things we needed and got us on our way! We will be heading back again shortly for a another purchase!

John Tamraz: This is my car,I received it from the company 5 days agoFrom the first moment of our visit to the McGRATH Hyundai Liverpol Mr. Eddie Zumaya received us, and he answered all our inquiries smoothly, and provided excellent service, and his dealings were very professional, and we do not forget his respect and kindness in dealing with us... Many of my family and friends advised you to deal with the Hyundai company in Liverpool We have disbelief in owning a new car.All thanks and gratitude to Mr. Eddie Zumaya 🙏🙏🙏🙏

biianncaaaa: The team here are so helpful especially Ibrahim and Rabi, they made the whole process a complete breeze and were super friendly and informative. I'd reccomend them to anyone buying a new Hyundai!

Rojan Shahi: We bought a brand new car from this dealership and the car came faulty within a first week. And the salesman and this dealership doesn't wanna respond when we tried to be in contact. They took almost 2 months to give the car back. Worst customer service ever 👎

Diane Roberts: Friendly service staff, knowledgeable and attentive.

Sarah Amone: Loved my experience with Mcgrath Hyundai Liverpool. I recently bought a Hyundai Venue and couldn't be happier with the process it took and I didn't have to wait too long for it either. I'd like to say a big thank you to David for helping me with this process and I'm so in love and obsessed with my car and it is running really well. l'm loving everything about the car.

ALBERT SIMONIAN: Excellent customer service.

Tess Athanas: After walking into another dealership next door and walking straight out bcos the service and knowledge was appalling I decided to go into Mcgrath Hyundai Liverpool where i was graciously welcomed by David Kaena who answered all my questions in a very professional manner and took the time to listen to what i wanted without the high pressure sales pitch. I met the whole team including Rami from Management who went above and beyond to help us out.I was extremely happy with the team that i bought 2 cars from them! Great work team and i would absolutely not hesitate in recomending this business for any aspiring buyers! Thank you!

Alyoner Daryoush: Always looked after at McGrath Hyundai Liverpool. Just purchased a new Hyundai very happy with the customer service and help received especially thanks to Eddie Zomaya for his outstanding attention to detail & knowingExactly want I was looking for.Many thanks to all.

Nicholas Newman: Just picked up my car from McGrath Hyundai Liverpool. I couldn't speak highly enough of the team. My experience was smooth from the day I walked in the door thanks to David who made and hadled the sale. I'll be back when I'm due for a new car.

John K: Thank you Ibbz and Eddie for sorting out a I30N for me, service was good from McGrath Liverpool, would come back

IMES Director: Purchase today 2023 Hyundai i30 sedan from this showroom. Awesome deal and prompt delivery without waiting long time. Specially thanks to David & Ramy. 👍😊😊😊😊

Jasmine: Massive thankyou to Kevin and Eddie for making my experience beyond good. They answered all my questions with ease and were just awesome from start to finish. The friendliness of the team is just exceptional so thankyou again for your professionalism and for your great customer service. Great customer service isn’t found anywhere but here at McGrath you leave beyond happy! 😊

Andy Dee: The initial salesman was fantastic however everything after that has been a bit of a disaster. The car wasn’t ready when we went to take delivery. When we did take delivery it was covered in tape and dust, and you couldn’t see through the window. We still haven’t had it professionally cleaned and there are a few ongoing issues with the car which we are still waiting to get resolved.

Melissa Michael: Our experience with Karen Hope was exceptional!!! From taking the time to understand what my mom and I wanted and coming through with a car in less than a week. She explained the process thoroughly and went through every detail of the car and everything that comes with it plus the aftercare!! We definitely will be back another time and couldn’t be happier to be in the Hyundai car family now!! Thankyou Karen!!! 💙

Nick Mottee: Thanks to Larry & the team at Castle Hill Hyundai. Ordered and delivered in under a week. Thanks so much

Reynold Ismail: Professional and efficient staff

Robert Jarvis: Great service area with John

Pamela Franco: Thank you to Karen for a wonderful experience buying a new car. She was patient and thorough answering my questions without making me feel pressured. She demonstrated the car features one by one when I picked up my car. She was a delight to deal with.Thank you to Jason as well for making things simple on the loan application. He made it so simple to understand the information.

hunt jonathan: We bought a previous Hyundai from Castle Hill Hyundai and the level of service they have provided over the years meant they were our dealer of choice when buying a Tucson .Karen was excellent in demonstrating the features and benefits of the various Tucson options and gave me a top trade in on my Hyundai IX35. Karen’s follow up since my purchase has shown me that their sales process just doesn’t end with the hand over of the new vehicle.

Belinda Chandler: Wonderful customer service and support on our journey with Hyundai, especially the communication and management of our purchase from Karen Hope at Castle Hill Hyundai!!!!!

Kim San Lim: Great experience dealing with Karen Hope at Castle Hill Hyundai. Got our Palisade much earlier than expected and what a beautiful looking car. 5 stars.

Collin Newsome: Communication, wait time, price for a new vehicle was great. Only down side is I asked for darker rear tinted windows for my newborn.

prescort555: They have average sales staff, but horrendous service department staff and anyone to assist with warranty issues and issues with my brand new Hyundai transmission. Getting hold off the dealer principal is impossible and everyone denys reading a email or being contacted and it's run like a circus

Dax Kerai: Thank you to Karen Hope in assisting us with our decision to purchase our first Hyundai.Karen was knowledgeable and explained the different options available to us without the jargan. She asked what was important to us, Karen explained the options available to us and we secured our purchase.Two days later Karen called us to advise that our car had arrived early and we could come in for collection. When we arrived, Karen explained all the features and services that came with our car. She took her time in answering our questions to ensure we could take full advantage of the added features.I highly recommend Karen in assisting you with your next Hyundai purchase.

chirag kharbanda: Amazing experience buying a car from hyundai castle hill. Sudhir is superb and guided us through the seamless process of buying our new car. Very pleased and highly recommended to anyone looking to buy a new hyundai car

Angela Vella: Larry at Castle Hill Hyundai is the go to guy if you’re looking for a car. We were looking for our first family car and Larry was not only super friendly but helpful the whole process and made sure we had the best and safest car.He took care of us in the utmost professional manner with a laugh or two as well. We would highly recommend Larry to any of our family and friends looking for a car and anyone else too.

Karen Lim: Great experience .... to purchase my 2023 Tucson NLine ..... Sudhir was helpful but not pushy from the 1st day I came to check to purchase and delivery. Thank you

eve chen: We have bought our 4th family car from Hyundai Castle Hill recently. Can't be happier with our experience. The new vehicle sales rep Larry has been so helpful (as usual) and I highly recommend this place to my friends and family if they are looking for Hyundai vehicles.Thank you

Michael Scanlon: Very disappointed with my Kona. It seems to have been in the workshop more than it’s been in my garage. Not happy with the service received. Gets fixed then same thing happens again. Currently my Kona is running like a tractor. It’s not safe and cuts out at traffic lights. Riding very rough. Earliest service I can get is two weeks away.

Cameron Hines: I will never return to here.We bought our new Tucson from them 4 years ago and were so happy with the team and also the service team.What a massive turnaround to now though. We went back to them as our 1st choice to buy a new Tucson and the team couldn't have been more rude and dismissive.If you are looking for amazing sales and assistance, do yourself a favour and head to Windsor Motor Group instead.

Bev Swanson: We had a fantastic experience at Hyundai Castle Hill once again. Larry excelled in his customer service skills and thoroughly explained the process and features on our new car. Our car was delivered on time and meets all our expectations.

Becca Cassidy: Karen was very knowledgable and friendly. She helped my dad find a great affordable and reliable car. On collection of the Tucson, Karen was very thorough and patient in showing the functions and features within the vehicle. Always welcoming with a smile I would highly recommend Karen and Hyundai Castle Hill for service above and beyond!

Marcel Breed: Great experience, friendly staff, easy walk thru of process and happy with my new van