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Shruuti U Panicker: Such a terrible service . I have already escalated the matter to head office for all the misery that was caused to me

Ashley K: In short, I was misled about the price of a service, and then intimidated and threatened into paying double the amount I was quoted following the service.I called Laser Clinics Australia (‘LCA’) at George Street Sydney CBD on 27/02/2023 to book a laser hair removal service as I had seen an advertisement for “50% off your first treatment” on their website. The representative I spoke to on the phone booked in my treatment and confirmed that I would be paying $189.99 for my treatment, which is 50% off the full price of my treatment as advertised on the LCA website. I booked a women’s full body laser hair removal treatment for 06/03/2023 , which was subsequently rescheduled to 5.45pm 13/03/2023.Upon conclusion of my laser treatment service on 13/03/2023, I was asked to pay $379.99 which is double the amount I was quoted on the phone. I told the representative at the desk that I should only be charged $189.99 as this is what I was quoted upon booking the service. The representative refused, and said I must pay $379.99 for the service as their service excludes the 50% off promotion for ‘full body’ laser treatments. The representative at the counter also told me that she and her employees had only been working at LCA George Street for a week and could not follow-through on any price that was quoted to me given a change in management. I am uncertain on whether she was telling the truth on this.I told the representative that whilst this might be their policy, it is still unacceptable and misleading as I was quoted a certain price (50% less) on the phone when booking the service, and would not have booked if I had known that the treatment would cost as high as $380. I usually attend other laser clinics and pay between $170 and $200 for the same treatment, so there is no incentive for me to attend LCA George Street and get charged double. I maintained that I should pay the price I was quoted for the service and should not be paying more .Following this, the representative threated me and told me I must pay $379.99 immediately or she will call the police. She raised her voice and asked me for my driver’s license and said I would be arrested immediately. She said that I can bring up any problems with authorities at the police station, and that unless I paid $379.99 immediately I will soon be arrested. I pleaded with her to be understanding of my situation, however she refused and forced me to pay $379.99. This was an extremely distressing encounter and I feel very jarred after being forced to pay a sum that I did not agree to. As I did not want any trouble and felt threatened, I paid the sum of $379.99 and the representative at the desk told me to email LCA if I have any issues with it.I don’t think it is ethical or honest to quote someone a price for a basic service over the phone, and then force them to pay double upon delivery of the service.I feel mislead and threatened. I am now out of pocket and need to cut back on my grocery budget for the week, as I was forced to pay an amount that I am uncomfortable with and is out of my budget.In addition to above, I must add that the facilities at LCA George Street were very unclean (hair, dust, dead insect on floor of treatment room + unclean bathroom), which I believe is quite unhygienic for a Laser Clinic Environment.Service:Laser hair removal

Camila Toyonaga: Extremely unhelpful staff and new store manager (Alison). I was given misleading information about expire treatments. In January I was asked to reach out to the previous manager in regards to my expire treatments which I’ve being doing and only today (begging of March) have been turned down in extending these treatments I already paid for and was unable to get done due to being overseas for an extended period. Extremely disappointed!Service:Laser hair removal

Valentina Abbruzzese: Hi it’s Valentina, been going to Laser Clinic in George st since years, where I have always found the best team and super qualified staff. Always welcoming customers and all the girls at the reception are always professional and available to help every request.Dr. Jessica takes care of me and my injections, she's the best ever, if you're looking for a natural fresh look that's exactly what you get, her professionalism and skills is wonderful. My wrinkles over the years have faded and almost disappeared thanks to her services and my lips have taken on a wonderful shape modeled by her.Every time i leave the clinic i am always happy and confident with the best services ever. Highly recommended!

Tenzin Lhundup: Love all the girls working here … they are very nice and accomodating…

Lakshmi Harish: Have some patience.. RUDE !

aneesha kay: Very poor communication. After my sessions definitely will not return. I ran late 10minutes for my appointment, called in twice in the morning to let them know. No-one answered the phone both times, I left voicemail with a number to call, no response. When I arrive there we're 2 staff members in the reception area. It really doesn't take much to call someone back. Unless I'm mistaken?Arrived at 10:40, the laser technician said as we don't have the full 20 minutes, we could do a partial parts, which was an awesome alternative! The technician then proceeded to take 7minutes rebooking me. She then says sorry time is too late I cannot see you today.......no urgency to think "ok let's organise this after the treatment is done.As previously mentioned will absolutely not be returning to this clinic, such a shame that we're locked in with such terrible uncommonsesnical service until then.

Nhu Huynh: Came in today for my Brazilian bikini and half legs appointment. I wouldn’t say it was the best customer service I received. The lady is pretty impatient and cranky. And I don’t think she did the treatment properly it was really inattentive.Wouldn’t come back for this clinic will try somewhere else

Nomi McZoe: love this place. i had laser for hair removal with Vira. she is the best one because she has high attention to details. and its so easy to chat with her (distracting me from the pain). and whenever i had pain, she always be attentive and asked if she needed to put down the intensity.

Tayyaba Khalil: The first and second time i went there, the laser was too painful but the staff was okayish. But the last time i went there i was just five minutes late as I had to take the bus to the clinic and it was so so busy and they said they can’t do my treatment. I asked that I can wait till you get time in between the appointments to do it for me and that rude lady totally refused me and she was really really rude to me. I wish if could i ask her what her name was but I got so frustrated that I left the clinic saying okay I will rebook. If I wouldn’t have paid in advance… I would never go to that place again. Pathetic experience!Service:Laser hair removal

Shachi Tiwari: Very professional staff, great services and I’m very happy to be attending this clinic for LHR and skin treatmentsService:Laser hair removal

Jenspersonale Jenspersonale: The clinic asked me about when I was a teenager.

malihe hosseini: I highly recommend Melisa.

Mallika: Shauna is hands down the best Lazer consultant. I love the number of times this place has sales!! Couldn’t be happier!!

eliy ch: 예약하고갔는데 너 부킹안돼있다그래서 앱보여줬더니 아 있네? 미안 근데 컴퓨터가 안돼서 너 못해 다른날와 이러던데 뭔 개소린지 그냥 귀찮아서 핑계댄걸로 보였음 ㅋㅋ 손님 한명도없었고 카운터에서 놀고있던데 컴퓨터가 안돼서 못하겠다는건 뭐..

Rupinder Kandola: Hello,I’ve had laser hair here for years! I love the clinic, Shauna does my treatments she does a beautiful job.I came in last Saturday to have this done again with Mel or Kel (sorry I forget), think the branch leader.The machine wouldn’t work, we tried & I completely understood! It happens.Booked in today, trekked from the Eastern Suburbs, only to be told no appointment booked. I confirmed this twice last week, once with Mel and another time with another lady.In response to me asking how this happened and that this was the 2nd time I couldn’t be seen was told sorry. No understanding about my frustration - just a sorry from behind the desk. No efforts to see if alternative method available at other laser clinics etc.I felt like I was made to feel unreasonable for what happened.I’ve booked in with Shauna now when she’s back. But honestly, so disappointed!!!I wanted to add an amendment after writing this I was contacted by the lady that runs the region & she was very apologetic. So that was nice to hear & was appreciated.

Florence: Been going to LCA here for 2 years and tried LCA other branch. So far this branch has the best customer service and Maria did my laser, she was very detail, friendly and patient too.Service:Laser hair removal

Julia Naudin: It was my first laser hair removal experience and I was quite nervous but Claire has been extremely reassuring and gentle through the whole process.I left there thinking « I am in good hands » and this is precious.Service:Laser hair removal

Abbie Gower: Claire’s advice has completely fixed my skin!!! I had suffered with dermatitis and rashes on my face for around three years up until the past few months. On 30th December I visited laser clinics George Street for a peel and an LED light. Claire took one look at my skin and said she would not recommend I get a peel as she would have to avoid such a large area of my face and it would be a waste of money for me. Claire instead recommended that I have an LED light only, and if possible try to come in for a yellow LED light twice a week until my flare ups were cleared. I took this advice and within one month my skin was completely clear and my sensitivity significantly reduced! I have since had a peel and a microdermabrasion with no flare ups, only even clearer skin! I am so thankful that I visited Claire and would definitely recommend others do so – I have gone from needing to use steroid cream almost everyday and still suffering with angry, red and painful skin to never using steroid cream and having no issues!

Solange Yao: Such a big wast of money this company!I have been in doing my laser hair removal for 2 years in this place, I spend over $2000 I still can believe my hair are still the same.Nothing has change, I heard a lot of complain about this clinic and even that I thought I will give a try and spend over 20 sessions of laser and still disappointed 🙁. Really trust me is not worth it.

ogiel263: I just want to thank you this clinic and most especially to Say. Say helped me so much with my hair problems. She is so lovely and caring. One of thee most non-judgmental people I’ve ever met. She always make sure I’m ok and she always made me feel comfortable. I have had problems in the most difficult areas of the body to treat and there are moments that I want to give up and went through depression but she’s like an angel. She help me to get through my hair issues and I can’t thank this clinic enough and Say for helping me. All the girls are very friendly and accommodating. I don’t usually put a review on anything but this clinic deserve all the good things that I have to say.Thank you again from the bottom of my heart.Rhianne Santos 😊😊❤️

Yoon-Jung Kang: Regarding pigmentation and melasma treatment.After all... They are estheticians not dermatologists...Think twice or more before making any decision if you are unsure about anything and be equipped with your own research to make an informed decision making.Take photos every time before and after a session.It might work well for some people but not for all.P.S: I developed post inflammatory hyperpigmentation from the last therapy a bit less than 2 months ago (which was the second time since my first treatment...). Unlike I was told , it wasn't temporary and I now have two highly noticeable streaks of laser marks on my cheeks...

Eva Saidi: My mum Mimi Medi has been getting her melasma treatments with the clinic and she asked me to do her a favour by coming here to leave a great review because of your amazing service and care. Keep it up ladies!!!

Mirna Jebraeel: It is the best clinic ☺️ I am so happy with the resultsGood servicesFriendly people ☺️

good things: Would not go back. I went in for CO2 laser and it has given me even more larger pores in areas where I never had visible pores. I felt like they (I'm not going to name name) was more interested in milking me for money then actually treating acne scars. Seemingly causing damage only to have me coming back for more treatment. Its been an over 3 months and the damage -larger pores seem permanent also no improvement from such aggressive treatment, only a lot of down time and larger permanent pores! I went there due to the good reviews, however it was not the case from the start but I'd ignored my instincts due to the seemingly good google reviews.

Inah Amar: Staffs are all professional and skilled in what they do. I recently had 4 treatments of RF microneedling and my skin looks amazing. They don’t hard sell there service and products and genuinely looks after the progress of my skin even after the treatment.

Naicole Guo: Very happy with results! Ellen she’s always does her best into the treatments and everything. I’m highly recommend this clinic!!!

Shauna Maguire: Outstanding results and customer care. You're in great hands with Ellen and the team. I wish I knew about this clinic years ago. Looking forward to my next appointment.

Princess Ayah: They have increased their prices from $140 to $160. When I had booked on the phone, the lady said its 140 yet instore I found out it was 160.

Kaile Okai: I had a consultation a couple of days ago and a laser treatment today and it’s been so good. Everyone’s really nice and I was even pretty late to my consultation.Felt comfortable and the prices are decent too :)Consultation prices go towards treatment so love that !

Penny “Penny Beee”: Love this place! Did rejuvenation treatment and my face is loving this. The professionalism is next level. Thank you for looking after me and really listening to what my needs are!

Mart MAK: Love the way SHARON AND ELLEN contour my skin treatment here #FraxisCO2 (before & After)

Karlie Darlington: I’ve been very happy with my treatment at CLC! I’ve had good results so far and the service provided is always with kindness and care, which felt really important for my first laser experience. Angela has been wonderful and is very generous with sharing her knowledge and experience in answering my questions. I felt well looked after and safe in her care - thank you!

Jesse Smith-White: All the technicians and employee's are so lovely. For the laser hair removal they are so precise, I've also had treatment for KP and my skin has improved immensely. Would definitely recommend booking an appointment here. So easy to pop out of the office to get you're treatment.

T M: I used the Qtip lazer for sun damage. Was recommended 3 times. After the first session saw excellent results. The third time was amazing. Super happy with my results, highly recommended.

Hector L: Professional and friendly staffs. Thanks for your great advice Ellen.

Heidi Press: Honestly the best place in Sydney for pigmentation removal. I wouldn’t bother going anywhere else now. You get incredible results after just one session, whereas everywhere else you need multiple treatments to see even minimal difference.

Jeraldine: I have been going to city laser for treatments for over 8 years and keep returning due to the excellent, thorough and professional service they offer. I feel very comfortable with them and never feel pressured to purchase extras.

ROHAN Manokaran: Outstanding Service and excellent treatment of skin conditions

Lee Huuskes: Fabulous service from friendly, courteous staff. Highly recommended.

T T: Amazing service and really enjoy seeing the ladies each fortnight, really helpful in understanding all the services ☺️Service:Laser hair removal

Patrick: Have been to several laser hair clinics in London. Adrianna and the team are by far the most professional and detail orientated. 10/10.Service:Laser therapy

Laura Ciravolo: Macquarie shopping centre (Top Ryde)My second time and i confirm 5 starsI did injectable lips filler and I love it!!2 appointment, 2 different ladies and 2 different style... I love both.Staff professional and friendly, all clean an tidy.I highly recommend

Leann Chan: I've only been to this branch once and the young lady who administered my laser treatment was friendly and professional. I should have caught her name, though i'm not sure you're able to request who you get as it changes every time. I've been to the Burwood Laserclinics and their customer service there pales in comparison with the ladies at Top Ryde.Service:Laser hair removal

Jisha Puru: I have been coming for laser hair removal and other treatments here for quite a while and my experience is very good. All of them are very much experienced and does a grear job. Belle is very kind and pays attention to detail. I absolutely love getting treatments done by her.

Taher Nmt: I am pleased to share a positive review for Anita at Laser clinic Australia(Top ryde shopping centre)! Her expertise and attention to detail is truly outstanding. She takes the time to understand your needs and preferences, and provides comfortable and relaxing environment for clients, making the experience as pleasant and professional as possible. I highly recommend this laser hair removal therapist to anyone looking for a skilled and compassionate provider.Service:Laser hair removal

Stephanie Shields: Had laser hair removal on my legs the other day by April. April was so lovely and made me feel so relaxed and pain free throughout the entire procedure. She was also great at answering any questions I had regarding other treatments. Treatment room was comfortable and kept clean. Would recommend!Service:Leg hair removal

Xantasia: I used these guys to remove my hair on my arms and its been greatService:Laser hair removal

Dhoha Nejem: I did my laser for the first time last week and my experience was a 10/10!! The therapist was very kind and let me know what was going to be done during the treatment which made me very comfortable. The treatment was quick and easy and the therapist was very thorough. Cleanliness was also I top notch. Overall, a really positive, great experience , highly recommend.Service:Laser hair removal

Zaya Zaakii: I have been in many laser clinics last 2 years. However, this was the worst experience I ever had. I know how the procedure works, how long it lasts, when my hair starts falling off, sensation and which areas this treatment include.Your staff was extremely unprofessional and my treatment lasted less than 1 minute. Even I prepaid for the behind, she didn’t do it and I asked her to do it she did just one touch. She didn’t do bikini line and even full frontal area. I just wanted to try to be nice and not to mention anything about it and wanted to just let it go. But it’s too much thinking how much I paid for it and what I got in return. Now my hair doesn’t fall off and growing lot more due to shaving. The hair should have been fallen off at this point, if she did what she was supposed to do.

Mahy Tshk: So I’ve been to this place 2 or 3 I believe. I’ve already had the full treatment somewhere else and my sessions there was mainly retouch, unfortunately I wasn’t satisfied with their service as every single time there was the same patch that was missed although I emphasised it to them several times, also I didn’t really find them professional as they acting like they are in rush,( although they weren’t busy at all). Also even the specials are more expensive in this place in compare to other places but their service and their attitude make me think it’s not worth it.Service:Underarm hair removal

Alicia Deto: This place is so good! Both Sheila and April are really friendly, gentle and accomodating. I highly recommend! 😊

Ryan Parsi: Good customer service and hard workService:Acne laser treatments

Khaoula Hakim: No customer service at all to start with …Not helpful if you wanna change your booking . And the technicien without much experience … 👎🏻 So 0 start from my sideService:Laser hair removal

Monique Moussa: Horrible experience - didn't speak clear was extremely rude and not helpful and then said go somewhere else we can't help you.Don't go here.

Sunny Rj: Sabina was absolutely great! Great customer service and experience. Painless! Highly recommend!Service:Laser hair removal

Orhon orhoo: I have been there 2 times. I’ve done under arm, bikini(back). Your Website shows that my all appointments are going to take 25min. But my last appointment took 2 min!!!. About the result, ofc! it’s not what I expected. All my hair still growing. Sad thing is that I already paid for 4 times treatment. Now I need to go back there 2 more times.., . Please respect your costumers! And I am not sure that they change the disposable sheets. Cause I saw hair when I got there first time. And I asked her ‘Did you change the sheets?’ . She was like ‘Oh yeah’. Disappointed!!!

G Larkin: My first two experiences here weren’t so great as I got two ladies who weren’t the friendliest or that welcoming. But after seeing Sheila only twice she has changed my opinion on this clinic. Sheila is extremely sweet and professional and really looks after you! She is truly amazing. Could not recommend booking in with her enough.Service:Laser hair removal

maha asiri: Good evening, today I was treated very inappropriately, and if you come to tell me do we want to serve another customer while I am standing and not being served, I am very upset and I hope they will be alerted because the behavior with veiled women is not as good as other nationalities, and this is not the first time. I would like to finish this appointment and will never go back to this clinic 🙄

Subhechchha Joshi: This was my first laser hair removal treatment in Sydney (3rd altogether). It was my best laser hair removal experience so far. The technician (I think her name was Shiela, I could be wrong) was super friendly and thorough at her work. Honestly, the overall experience was as though I was hanging out with a friend.

Debbie McDowell: Excellent service. I also had skin needling and my therapist was very gentle I didn’t feel any discomfort.Service:Underarm hair removal

Nidhi Bihani: Services:Bikini hair removal,Underarm hair removal

Omar El-Ahmad: Great place, great staff.

ANUPA DHITAL: I’ve been to so many different laser clinics and have had treatments done by many different staff but I had the best experience with Brenda at Top Ryde clinic.Brenda at Top Ryde was so patient, took really good care of me and was so precise with the treatment. She really took time to understand what I wanted and exceeded my expectations.I’d give 10 stars if I could.

Nicole Cadet: You have one of the best nurse practitioners there. Past ones were way too young with lack of experience. Perhaps to retain yr staff and make clientele come back you should be paying her more for all the care she gives and attention to detail. There are many slaons around that offer same but I come back for the lively nurse I always have, so perhaps consider how you will retain these valuable people as if I come back there with a very young inexperienced nurse I will certainly will consider not coming back....

Deniz Atli: I've been going to ELC Top Ryde for a very long time. All the staff are friendly and professional, they go out of their way to make sure you are happyService:Cosmetic dermatology

Michelle: Ladies working on the counter were so friendly beginning from the phone reservation. My sister and I did the hydrodermabrasion at the sale price and it was so worth it! Eliana answered all my questions and was super informative! Will definitely be back for more treatments!Service:Dermaplaning

Rachel Malizis: Very friendly and professional. ELC were very accommodating for my walk in visit.An excellent job - it’s nice when people listen to your needs and do things the way you personally like them rather than “adjusting” because they feel their style/way is better. I was very happy with the job done.Thank youService:Eyebrow hair removal

Royal Jum: Service:Female body hair removal

amin eshghi: Brenda is very friendly and did a good job

Sara H: Always a friendly, professional, and pleasant experience. Thank you to the lovely ladies at ELC Top Ryde!

KT C: So refreshing to have treatment with professionals that are knowledgeable, caring and attentive. After explaining that I was on medication, the therapists took every step to investigate the drug I was on and confirm that I was able to recommence treatment. They do such a great job and my results have been outstanding. I personally see the senior nurse there for injectables, I also receive permanent hair removal and regular facial treatments. I like to be treated at the one clinic so the therapists are able to combine my treatments accordingly. I now recommend ELC Top Ryde to all my friends and family.

Mary Cee: Ellen and the girls are always pleasant and very helpful when booking appointments. They do a wonderful job. I highly recommendServices:Laser hair removal,IPL hair removal,Intimate area hair removal,Laser therapy

Always On the roads: This is one of the worst Clinic. They are highly unprofessional. Never Pre-Pay your sessions, they will ripp you off ! If some one can not come because of some medical reasons they still will ripp you off!!You will find so many other better options and accomodating team.Im going to report them to fair trade as well , save yourself from the hassle.Service:Female body hair removal

Francesca Allcock: Had a wonderful experience at Evolution Laser Clinic Top Ryde. Thank you so much for the beautiful staff members who are well trained and knowledgeable to cosmetic & laser procedures.The place is clean and the staff ensure consumer privacy. Definitely will be returning. 😊

Siyavash Sani: Very rude Customer Service and They are not experts at all

Mahsa Rad: Branch Top Ride are the worst, they don't know how to treat customers, they don't even apologize if they make a mistake, I recommend you to go to Laser Clinic Australia, they are much more professionalService:Laser hair removal

Vida Kavehei: Very poor service, lack of management and customer service. Absolutely waist of money and time.Service:Laser hair removal

Carolina Pheysey: Very nice and attentive staff.Service:Laser hair removal

Katerina Sk: Had a great experience at top ryde evolution clinic. Elle was so professional and did an amazing job. Made me feel great, explained all the procedure to me step by step .. Thankyou

Susan Elnadi: The rudest staff and refuse to go there anymore. You can never get a booking even after you have prepaid for service - they never have an appointment available. Asked for manager and refund but they constantly avoid saying she’s not around. Do not go to this clinic. There is clear skin clinics around the corner and they are way better and got my business.

Maysa Sarsour: Completely a bad experience. I booked 6 sessions for facial treatment. They keep cancelling my appointments and rebook it, which takes at least another month to find a slot.Although requesting speaking with the upper management for complaint and refund, they refused….Utterly frustrated and disappointed

Pratiksha Basnet: Horrible customer service by Lara & Lina.Both intimidating, standoverish & rude. I feel unsafe & no further bookings made.Lina made me pay extra & charged me without informing. There should be zero tolerance of mistreatment of customers.Services:Laser therapy,Laser hair removal

Ashmita Dhakal: One of the worst place i choosed for my laser. I booked 6 session for my laser on feb 2022. When I went for my 6th session today they said my payment date is expired and have to pay for today’s session. As i have already paid for 6 session they asked me to pay again. When I asked them they said it is expired already. But, no one informed me about that. I tried booking from January this year they said dates not available, even i went to the store few times to book but the dates were not available and no one informed me that my payment ia going to be expired soon. They just took money for 6 session and i got only 5 session. They are there just for money. I don’t recommend this place for anyone. Please don’t choose this place for laser. Just go to some other place but not this one. As they are very weak on providing information to the customer and not letting customers know about their session this place is not worth it. I regret chossing this worst place. I don’t want other people to go through these things like i did. Choose the better place which I am going to continue my session on other place.

Babina Thapa: Service:Laser hair removal

Eugenia Woo: I have been with Hurstville laser clinic for over 10 years now.It was not until the last 12 months I am starting to get really disappointed in this clinic and wanting to seek for another clinic.They keep on changing my therapist. I specially requested to be tagged under a certain therapist then they will change it at the last minute.Doesn’t matter laser or facial treatment if the client requested to be under one therapist because these kind of personal treatments are based on the client have trust on the therapist, it shouldn’t be changed in the last minute. That’s a basic respect to the client!Services:IPL hair removal,Leg hair removal,Sun spot treatments,Lip hair removal,Cosmetic dermatology

Gretchen Wieners: These people never pick up the phone or call back and will blame you for it :) Really bad customer service

Nishu Rahman: I've always had good experiences with all their team members

Rojan Manandhar: The lady sitting at the front reception was so annoying she didn't have any manners to how to treat the customersShe was like we were nothing to do anyway we were consulting about how about the laser skincare with another lady from insideShe just passed from us inside to the store.Very bad since she needs to learn how to speak politely.

Simone Karras: Had a lovely experience with Manar Ismail at my treatment yesterday. She was professional, thorough and offered some sound advice on how best to maximise my treatment. She will go far!Service:Laser therapy

M M: I have done 10 laser hair removal sessions at this practice. I gave it some time to see it's effectiveness. It's ineffective and has not worked.There is clearly some issues between the workers and management at the practice. I have experienced issues with bookings due to poor communication from their staff. I don't recommend their services at all.Service:Laser hair removal

sparkie spark: Services:Acne laser treatments,Laser hair removal,Acne scar removal

ALVIN VARGHESE: They didn’t let me do laser as I was 5 mins late for appointment. Really bad experience!!

Vashna Singh: The team had tracked my session count incorrectly, resulting in me paying $99 extra out of my pocket. Another day I had arrived at my appt 5 minutes late and they already took the next lady after me so I had to reschedule my appt (just for arriving a couple minutes lates). I told them I was happy to wait around, as this was only for a 10-15 minute face appt but they still couldn’t fit me in at a suitable time.Service:Laser hair removal

Chikoo Turk: Rude staff

Emily Nassif: Been going to the Hurstville Laser Clinic for several years and their service is exceptional. I’m under the gentle hands of Ruby Gow who is a renown injectable specialist and Kelly Waller who is a beauty laser specialist. If you have any worries they will put you at ease and answer all your concerns. People are always saying I have beautiful skin, and that’s is because of these two highly trained ladies.

Faiza Raidah: I got my first ever facial done by Rayan and she was amazing!! I was a little nervous at first but she was super friendly and made me feel comfortable. I got the Dr Roebucks aquafacial and I can see a noticeable change already, definitely coming back in the future!

Rashmi Shahi: I booked my six session for my laser hair removal altogether and already done with my 2 session. Altogether I had horrible experience. The staff were not friendly and didn’t make me comfortable. They were only trying to finish the job quickly. In my both session I was not done the part I was supposed to get it done. In my first session they told me to rebook for the part to be done and told me to pay extra and in my second session I actually paid extra to do my laser which was so ridiculous and unfair as my friend and me bought the same package where she was getting all the parts done with same money while I was taken additional charge. I really felt unfair.Service:Laser hair removal

Raina Inez Malazarte: Came in today for my appointment at 11:50am and Abir was the one who took care of me. She was really nice and very polite. She really took time with my session and i didnt feel like she was rushing to finish my session; she was also very thorough. Hope the management hires more like her 💓Service:Laser hair removal

Laurence Letendre: The ladies that work here are amazing. Helpful, lovely and have a way to make you feel comfortable. Would highly recommend the clinic on level 3 for any treatments. The LCA website is also super easy to use and they have good deals once in a while.