Best Storage Room Rentals In Sydney Near Me

Penny Pan: best service by Oscar

Jasper Zhou: Everything smooth and easy!

Andrew Tran: Nice and tidy storage yard

Ghassan Mawas: It was pleasure dealing with Rent a space, very professional people secure area easy to access during off hours and most importantly the team that is nice and very professional. Shout out to Oscar who helped me during the process. Highly recommended this company for storage been with them almost a year.

KHALIL KHOURI: I have had a great experience dealing with Rent a space. Firstly with Diane, then with Oscar who was extremely helpful and assisted with all my concerns! Highly recommend the West Ryde location.

Patricia Anne Sim: Great service!

Aashish “Ash” G: Oscar deserves an Oscar award for great customer service. Sign up and explanations easy.

Helena S: Great service!!!Oscar was very accommodating and went out of his way to find a unit on short notice. (Had special requirements).

Sumit Mondal: One suggestion after using this storage facility:DON'T.Find yourself an alternative option but these people who are running the business.If you google you will find better value for Money which will provide better customer service and facilities for less or same price!

Isabella Minns: The store manager was super helpful and the place is secure and clean.

Margie Lin: Very friendly and helpful staff and the convenient to go in and out and easily accessible to the transportation and everything. Highly recommend!Thank you so much Rent a space.

TK Diamond: After I moved back to Ryde from o/s to take care of my Mum who subsequently died of terminal cancer I put all the important belongings including some furniture and things from Mum's house: family heirlooms, birth certificates, photos, etc. in storage because I thought they'd be safer and less prone to damage there than keeping them with me whilst travelling on business.I left Australia in May 2019 paying Rent A Space ~AU$270 a month for the storage unit.Because of COVID, business hit hard times and in November 2021 and I could not make the payments and the account went into arrears by two months. The equivalent of ~AU$500. Note that I had already paid Rent A Space over AU$5,000 at this stage.I was overseas, unable to return to Australia because of Covid rules outside of my control and unable to afford the arrears and continued payments.I asked them to extend out the payment period because of these circumstances and because those circumstances would 100% definitely change in two to three months with a guarantee on the commitment to fix the account within that time period. **Rent A Space offered no concession other than to give me one week to rectify the arrears from overseas.I asked them if a relative could come and get just some items - items of sentimental value to the family and no monetary value to anyone - that were all contained in one suitcase. **Rent A Space prohibited access.**Rent A Space auctioned the unit off with no room for negotiation other than paying a bill we could not afford at the time but now that issues are resolved can easily adequately do so. As stated, I had explained the situation and the plan to them in plain English via email. **Rent A Space stonewalled me other than the paltry offering of one week to fix the arrears.While everything is going fine for Rent A Space - while you're paying their relatively high fee (nearly $300 a month for a small storage unit; a box with a lock on it) things are fine.But when it comes to having a bit of heart and letting a family come in and get mostly paperwork and photos that are generations old, irreplaceable items of immense sentimental value to the family, they literally could not give one damn.Trapped overseas and unable to get back to Australia because of Covid rules I dealt with people from the front desk at West Ryde, to collections, to management. All made thinly veiled excuses why we couldn't retrieve items that had no value to anyone else except the family even though they could keep the rest under the terms and conditions of the contract.This was a fair and reasonable request given the Covid situation.It was not given any consideration by staff at Rent A Space Storage West Ryde.I've done business around the world - the UK, US, Europe and South East Asia employed by some of the world's largest IT companies (Microsoft, Cisco, et al). When things turn bad, as they do from time to time, allowances are made on contract terms and conditions in varying situations such as the GFC for example. In all of this experience I've never dealt with such a heartless organisation and people bereft of any concern for the customer and the sentimental value of the unit contents other than strictly its monetary value.We've now lost items that were irreplaceable and invaluable to us as a family and worth absolutely nothing to anyone else.No matter what excuses are made in any response Rent A Space may make to this review, the actions of these people are simply reprehensible and I've provided proof of this in the attached correspondence.Rent A Space only cares about Rent A Space.They do not care of make concessions in extreme circumstances for their customers.UPDATE: As you can see from their reply and the fact that they have saved "four items of personal belongings" which is all I was asking them to do in the first place - they don't get in touch with me directly by email which would be the right thing to do. No, instead they post it here pretending to be an ethical business with a code of conduct when they don't.Absolutely unacceptable.

Jo Lam: Pauline offered excellent customer services with a sweet smile. She listens and try cheerfully to provide best options for my storage needs. Never a bother to her. The place is neat and clean and easy access.

Berrada Zohair: Excellent experience, Pauline is such an amazing professional staff, so helpful, friendly. I will definitely encourage my friends to use Rent a space whenever needed.

Lucy Piper: Linda was so kind and helpful, I was late to sign and rent a storage unit and she stayed back and helped, the staff are really amazing. Would highly reccomend. Super happy with the price too!

Minyi Tsai: The customer service is great! Pauline went above and beyond in helping to facilitate a contactless move-in while I’m overseas. The prices are also reasonable and I would highly recommend the service from Rent A Space West Ryde to others.

Atal S: The moving Process went so smoothly & Pauline was absolutely brilliant

Gus Mawaz: I would highly recommend this company for your storage, other than the good deal and discount I have received, their employees are exceptional. Pauline who works there was so helpful from day one. Always with that good vibe and welcoming personality in addition to her exceptional customer support skills where she helped me in organising a pick up date even though it was a short time notice but she still went out of her way and delivered the outcome that I was hoping to receive. Pauline had the interpersonal skills that made my experience enjoyable feeling supported and happy with singing with Rent a storage. I thank her for all her help and her follow ups she is a a big asset for the company.I would also talk about the truck driver who was sent to my place, very nice man. In general it’s all about the people who made me fee comfortable to leave my furniture with them knowing that customer support will be exceptional.I would highly recommend them and especially Pauline who’s been great to deal with your inquiries.

Dani Zhao: Highly recommend their service. Pauline was very helpful and also the team

Mary-Claude Vienet: The friendly team at Rent a Space made it easy from choosing the right space to getting organised and sorted. The ease of access anytime and the trolleys available for use are definitely a plus. In a nutshell: convenient, friendly and accessible!

Tina White: Brilliant service and super easy access to your own locker. Great security system. Most importantly very reasonable and affordable price.

Shivendra Singh: Safe secure and well managed. Open 24/7 to account holders.Pricing is steep bcoz of location.

Abdullah Alnassri: Decima was very professional and helped us through

Peggy Ching: Decima is the best. She made everything so smooth. Awesome customer service. Pay Decima more - she increases occupancy and retains clients. You know she’s a good egg.

Egg Ocean: Friendly staff, good management, make as life easy.

Andrew Mooney: Great service from Jemma - very professional and pleasure to deal with. The storage areas were all very clean and well looked after.

Charlie Dunstan: I needed a unit on short notice, turn around time was really quick, and the customer service was great. Also well priced, and well maintained units. Would recommend.

Chris Birrell: I was recently in need of urgent extra space as I trasitioned out of my factory. Rowena provided exceptional industry advice on how to best utilise the facilities during the transition. She also engaged us to provide a future solution, enabling us to reduce our business costs. Rowena's customer service skill are exceptional. She was always pleasant and professional without fault. She has that natural ability obtain our requirements without being intrusive. Rowena's customer service made us feel welcome and valued as a new customer.The facilities at Rent-a-Space are easily accessible ever after hours. They are clean onsite trolleys and pallet jack are in excellent condition and because the site is so clean they made the transfer of heavy materials simple and smooth.Thank you Rowena for your assistance.Chris

Minok Yun: I have been using over 3 years and the service is always awesome!Jemma is super star and helps everything make it easy to use the storage and process even to move out too.Big thanks to Jemma!

Ian Lok: Clean space, competitive pricing. Exceptional customer support from the front desk to the transport.

david hobart: Very professional operation and service from Tom was top norch.

Minka Mint: Very clean, open aired but very secure place for storage. Sweet staff and all the things you need to help move your stuff in. Happy about having scored a discount deal and Rowenas heavenly service. Thank you :)

Derek Manning: We are moving to Japan but our daughter will return for Uni after a gap year in Japan so the problems around ...what , where, how , cost, how long,... to store stuff has been a real concern until I started dealing with Jemma @ Rent-a-Space.Talk about knowing her stuff.Immediately put us at ease , gave us lots of time , care & attention, with all the answers even for questions we did not know to ask.Facilities- are great , clean , airy , bright & open.Services / access- is very simple & open.Prices - we have done a lot of comparisons & $$$ seem very competitive.Great web site - clear & informative , one trick to note though - when offered a quote , you are able to accept the quote & they will hold the unit [ for a short while ] . We were not aware of that & I did not accept the initial quote knowing we had a few weeks before needing the unit. Hence when I emailed back, the unit had been taken.Silly me.However, we went in to do a site visit & Jemma did a great job finding us 2 small units to match the size of the one we missed out on.All HAPPY now.Highly recommend Jemma's service.

Anton Svehla: A big shout out to Jemmaat Rent-a-Space Chatswood.Jemma’s customer service is first class.Tony

David Cheng-Chun Lee: Jemma is GREAT - explained everything clearly and made sure access/setup all working! Thank you!

Richard Beament: Great service in finding us a space to store our boat!

Bronwyn Saxton: Such an easy and seamless experience. Rowena was so helpful and lovely. I highly recommend this place!

Stephia Hill: The first time getting a storage unit and the team made it super easy for me! Eric was super friendly and had great energy on a big day of moving loads of stuff so this was a great start to my day. Rowena was also so lovely and very helpful. I’d definitely use them again for any future storage !

Karen S: The storage facility looks new, is very clean and the units are easily accessible. The staff are very helpful and showed me different options for my storage - nothing was too much trouble, and everything was clearly explained to me.

Mich Abi-Hanna: All aspects of our move were handled efficiently. Rowena was very helpful and helped us find the right space for our requirements.Thanks for a great experience

Jay Z: Very good and prompt service

Bernadette McLellan: UPDATE NO 2; Thank you for your reply.I do see your point you were trying to make about the 'good customer service' I received at the beginning of our rental, however, what you have failed to address is the fact that you didn't follow through with the promises and agreements made at the beginning. Jason/Justin, I'm sorry I cant remember his name, but it was he who asked me to leave the positive review the day the booking was made. So I left a good review based on the huge upsell he did of the expected service I was to receive - BIG mistake. However, this is were I learnt not to do that again. The service received did not match the sale, hence, I was lied to constantly and I dont care for the long winded and whiney excuses. Maybe dont let Jason/Justin near a computer :)UPDATE: I have a 12 month fixed rate contract with them they just broke after 8 months. They have increased the price unfairly in contractual time. I often arrived at the unit and the doors were left open and all units were exposed, another time the door just kept going up and down the whole time I was there and no-one came to look at it, had to go and tell them. So much for secure lock up. No lights working above the units with constant requests for it to get a new bulb. Not a big request but took seven months to get a bulb? Very costly compared to other storage facilities.Just found Super Easy Storage, a quarter of the price and they come and pick the storage up! Seriously, $199 a month compared to Rent-a-Space at $819 a month, and you'll get professionalism too.

Sharrn Nish: Stored household goods for 2 months. Definitely recommend the free truck and driver move-in service which saved high removal costs. Storage prices similar to others, and was a better deal than others with the free truck service. Easy access in hours that suited me. The staff, particularly manager Chris, and the truck driver, were friendly and helpful - nothing was too hard, and it made every query and need easy to work out. Highly recommended storage depot.

Andrea Davies: Great team , clean and organised space , made moving really easy

kat: Amazing storage unit The manager is always helpful and friendly greets us every time with a smile :)

Angelo Nozzi: The entire move was seamless, and they were helpful and supportive, from the initial quote from head office, to the free truck and driver, to the eventual move in. Chris and Eric from the Bexley facility both made the move even easier. Highly recommend this place.

Dot Rivers: The guy at the front counter Chris was so helpful and understanding. He really looked after me. Highly recommend Bexley rent a space

Mark Turjman: Chris at Bexley is first class. He treats me perfectly. Everything is brilliantly from staff, pricing, location, security, cleanliness, promptness of replying to communication & dealing with my removalists.EVERYTHING IS CAMERA 🎥 - SECURITY (they are in the office & can see everything)EVERYTHING IS AUTOMATED - doors, emails, SMS etc. Think of that & join - that’s a big plus 👍 🏡

Simron Shrestha: It was our first time looking for a storage locker and Chris helped us explain everything and helped us with every step of the move-in process. Very glad we chose them and would definitely recommend to anyone looking for a storage locker.

Adrian Jarvie: Such amazing customer service from Chris. On what was otherwise a nightmare of a day moving our 3 bedroom house, Chris made storing our items a breeze. With a simple and easy sign up process, combined with easy instructions on how to store and access our possessions, he took all the stress out of moving our stuff into storage. Would highly recommend Chris and Rent a Space to anyone who needs self storage. Super helpful and friendly service.

Tony Stark: Very nice and friendly staff here! If you need a storage and someone take care of your parcels, absolutely choose here!

loukas xarras: Friendly and Professional company with helpful staff who go out of their way to help you

john crame: Made life easier, very helpful, friendly with Affordable deal's

Alfred Sinn: Very friendly staff, excellent service, reasonable priced, highly recommended

MYK Kaskeen: best in towneasy, smooth and cooperative managerthanks Chris

John M: Fantastic Manager and Staff. You guys were so helpful and thoughtful. Thank you

Guy Desmidt: Really smooth experience.

Luke Spies: Great accessibility, plenty of space and not too expensive. Happiest staff too, Chris was a legend.

David Andronico: Decent enough

Amy Galesa: Awesome/helpful staff at Carlton Storage Space!! Nothing ever to hard - service with a smile ☺️

Marina: Location is great, easy to access. Service is fantastic, very helpful staff. Pricing is quite good too. Nice location too

Chris Dewling: Excellent storage facility with comparable rates and friendly staff.. the second time I’ve stored here and would come back again!

Carol Hall: Jason at front desk made my experience, quick & easy his friendly & courteous attitude was very refreshing & he was very patient & thorough explaining procedures to me. Would highly recommend Rent a Space.

Classic smk: All staff at Caringbah very pleasant and professional

Carla Lombardo: There aren’t enough words to describe how great Jason’s customer service is!Jason is the epitome of going above and beyond, turning a stressful situation into something of ease for me. We need more Jason’s in this world!! Thank you for legitimately caring about helping people through your service!!!

David Cartmer: That was a really positive experience. Josh at Caringbah could not have been more helpful and friendly.

john martin: It has been very good ,Jason provided us with help and advise in good cheer.

Jerico Caspe: I was working and was very busy when Vlad called me. I was not interested but he was calm, friendly, and very accommodating which ended me choosing Rent A Space.Jason was the same as well. I needed a storage urgently and even though the Computer was not cooperating that time, he still managed to help me straight away. He's very friendly and understood my storage concerns. He even got me another storage next to the one I got when I said I needed another. Thanks guys for the big help and understanding. Definitely worth referring.

Skye Midwood: amazing customer servicegreat locationthe storage units have plenty of storage space and is easy to access

Michael Chora: Excellent service.

Courtney Testre: Jason was so helpful and accommodated all our last minute needs. He was very thorough and took the time out of his day to have a chat whilst I waited on the removalists to finishing loading.

Paul Gillett: A pleasure and a thoughtful gentleman is our Jason

Mick Hancock: Jason was so friendly and fantastic to deal with. He explained everything really clearly, told us about Rent a Space's free truck and driver service and made it so easy. Great customer service and great, clean facility.

Julie McGrath: Fantastic Jason is great !

Sonja Turner: Very friendly, helpful and efficient staff. Thank you!

jordana holmes: Jason was amazing and a pleasure to deal with!Would 10/10 recommend to anyone needing storage

Dave T: Great experience here.Jason the store Manager is excellent and highly recommend.

Jenni Ritchie: Booked a Storage unit with Rent a Space Caringbah over all the others in the area as the ladies Vanessa and Marina were just so understanding and helpful. Moving is such a stressful time and especially having to put your things into Storage for a few months. Finding the right size at a good price is important and these two were outstanding and went out of their way to meet our needs. nothing was too difficult and the reason we used the company. Would highly recommend.

Anne: Highly recommend. Moving in was a breeze and staff were very helpful and pleasant

Dan Shaw: Great experience with Rent a Space. Marina has been an absolute gem and worth her weight in gold, if you’re looking for somewhere to store your items, I’d highly recommend Rent a Space on Endeavour Rd Caringbah.

Mei-Lin Yum: Thank you Rentaspace for unfailing kindness and prompt service by all staff. Most appreciative, as it meant one less thing to worry about when moving.

Craig Dunbar: Had a meeting with Nicole at rent a space storage today.Can't fault her service and helped me extremely regarding the right size storage shed I would require. Found her to be very helpful and made it easier to organise storage.Regards Craig Dunbar

Mitchell Woodward: I needed some storage for my Mum's furniture whilst see was relocating to Sydney and securing a property. I had the pleasure of dealing with Nicole and Bree who both assisted in getting the right space and making the whole process painless. The way customer service should be. Well done girls !

Mitchell Hughes: Nicole and her team were very helpful in getting us all moved in and set up with a storage unit. The facility is very clean and super easily accessible

Beatrice Millwood: Nicole and Bree are such gems! They are so professional and hilarious. From the moment I walked in they made me feel part of the family. I was a little bit of a pain with a thousand questions and nothing was too much for them. I would never hesitate recommending rent a space to anyone!

Terry Healy: Straight forward helpful and good value all staff were professional and pleasant

Hung Nguyen: Clean and easy access to your locker

Johnny B: Bree was very friendly and approachable. She was able to give me many options and made the “move-in” process very easy. Access is easy and convenient. And the space and security is enough for my business’ storage usage.

Snookie Gagliardi: She was amazing,

Peter M: Bree and Debbie could not have been more helpful and friendly.I needed to downsize my storage unit late in the afternoon just before closing.Bree managed to find a storage unit available and was perfect for my requirements . The whole process was quick and seamless and the units are priced at a very competitive rate.Thank you

Kristie Corben: Always helpful and friendly

Carrie Stanford: The lovely ladies who helped me with my storage were so friendly and efficient. Really great experience, would recommend to

Graham Smith: Easy to organise, and very friendly helpful staff. Moving in van and driver available, but we opted for the free trailer usage option as we didn’t have that much to move. Online booking allows you to select specific size from several variations for the size category opted for, making it easy to visualise what will fit in your unit, or to choose a size that will fit your largest piece for example. Access from 6am to 9pm every day, with individually alarmed units.No regrets choosing Rent A Space, and would certainly use again.

Mumsy: EXCEPTIONAL SERVICE from NICOLE 👌 You were born to do what u do. Best Manager I have ever had the pleasure of doing business with. So professional yet so friendly and helpful and knowledgeable which is unusual in this field. Your passion for what you do makes peoples lives better. You make a difference. If you need space, call Nicole I guarantee you will be glad you did. Thanks so much for everything. L.S

Lincoln Pacific Optics: Huge shout out to the manager Nicole. I have never met a more bubbly and happy person. She goes above and beyond to help and answer every question I had. Nicole is a huge asset to the company.

Kim Staughton: A huge call out to Joe the Manager, who was happy to take a call and assisted at 7am. I had lost the code and had my removalist arriving at 730am, Joe saved the day and $$$ on removalist costs.The team at Rent A Space Padstow are excellent to deal with, nothing is an issue and they are always happy to assist.Thank you Padstow Team!

Kevin F: The service was great until my storage space flooded. They just gave me a form and told me to contact AON directly. Despite numerous attempts, I have not received any responses from AON. Besides renting a space that floods, it's poor form to sell insurance and then not help with a insurance company that ignores claims.

Raz Chorev: Nicole is a real gem! friendly, and accomodating, and all about helping.After a few back and forth we found a space which I thought was big enough for us. Turned out (when the first truck arrived), that it wasn't. Nicole quickly organised a larger space, in a convenient, yet not much more expensive than what we had before.All that with a big smile and jokes, taking the edge of a very stressful situation.Thanks Nicole. It's been a real pleasure. We'll be back (to get our stuff!)...

Maria Beer: Very friendly and helpful

Kerie Beach.: AMAZING customer service from the female manager there!Quick, efficient and professional processes.I needed storage asap so called their contact number and was signing paperwork and loading the storage unit within 1 hour of making the call.Highly recommend.