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1. Tommy Hilfiger - Sydney
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5
73 reviews
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Address: Shop 1/2042/188 Pitt St, Sydney NSW 2000, Australia
Schedule: Opens at 9:30 AM
Telephone: +61 2 8336 6321
Business type: Clothing store
2. Tommy Hilfiger Drummoyne - Drummoyne
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5
73 reviews
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Address: SHOP 90, Birkenhead Point Shopping Centre, 19 Roseby St, Drummoyne NSW 2047, Australia
Schedule: Opens at 9:00 AM
Telephone: +61 2 8336 6317
Business type: Clothing store
小东鱼: Teach a staff at cashier how to be polite to customers.Take off the Asian cashier Yulinda from front desk, If customer service agents with annoyed attitude exist. She is rude and no manners.
Silvie Hidayat: A lots of sale stuff here, i got 50% off cap...
Nella Cortese: Best shop in Birkenhead. I love shopping there best customer service, very friendly staff and very helpful nothing is too hard for the staff to look for sizes. I have gotten to know the staff there especially Pari and Artila they are very courteous respectful and friendly. The staff at the door greet me as I walk in and out.I do not understand why people leave less than positive reviews.I stand to be served and observe it’s not the staff who are rude but the public.I love Tommy and have been to the other stores around Australia and let me say the Birkenhead store is by far the best.If the were more stars I would definitely give you more. I have posted before anonymously but now I am putting myself out there.
Marcus Youssef: Love THF , my local fashion shop .
K: Came all the way up from Newcastle for the day shopping and this would have to be the worst customer experience if I couldScore lower I would .We spend a lot of money at the Pitt st store and they are always helpful there however The lady on the birken head outlet on the change room today 18-07-22 was so rude, condescending, and arrogant. My sister in law lost a diamond earring and we told the employeeAnd asked if could please shake the clothes to check, Could not care at all. Instead stood down to me in front of people in the line, after I personally handed her all the clothes we had tried on in two piles with the clip of how many items and she said twice were are the other clothes you tried on. I said just there, no where are they show me what you have done with them. I went over and counted them in the two piles totalling 7 And the change room rage for total 7 items. No apology and then she said well where the ticket????. ( how am I suppose to know the ticket is, you work here)Disgraceful service hence why we left and left the item I wanted to purchase
Esen Borjigin: Unwelcoming staffs, no more trials 25 mins before closing. Staffs keep reminding you that they are closing as if they want you to be out although I have been friendly and respectful. Not a good vibe at the counter either.
Raymond: lots of stock at cheap prices
Mudit Sharma: I am so disappointed by the service I got from the staff at Tommy Hilfiger Birkenhead. The staff is so rude and especially a girl who was working in the fitting room on Saturday. She was so rude to me and than to a woman who was wearing a hijab, Clearly she was a RACIST or have some issues because the way she was talking to people. I don't know how Tommy Hilfiger HR hired her because she doesn't know how to treat customers. I made promise to myself that I will never ever shop at Tommy Birkenhead and will tell my friends to boycott this store. Homebush staff is far better than the staff at Birkenhead.First we get emails from Tommy about sales and than they call us to humiliate to their store. They need to make some changes to their staff hiring policies.
Will Deasy: Plenty of staff walking around doing nothing. 1 serving at the till massive q
Ouy Tang Jong (Tang): Lots of bargains if you can find your size.
Mohamed Ezzeldeen: Good deals .. great prices
sonakchhi joshi: 29/01/2022 , 13:39 hrs.Manager and sales assistant both were very rude. I wanted a fresh piece which was not kept for display but manager and sales assistant both argued saying everything is fresh and bit of scratches were fine. Salesman even added the point that, “ when we buy phone , its gonna get scratched but also we buy it.” The salesman didn’t know what he was saying. But my point is do we buy a scratched phone??? So my experience was really bad .
Chris: I’ve been more than a couple of times here and sometimes, just sometimes you can find a good deal, like a nice tshirt or shirt, but if you want a better deal just go online, unfortunately any sale from any shop is usually cheaper than here. Not worth the trip if you’re coming only for this shop.
F: Wayyyyyy to much stock!! Stock overload. Not a pleasant shopping vibe. Please re-look VM
Gioconda Ward: Great store with wonderful staff who are always willing to help with sizes and exchanges too.They have great COVID safe practices too so please, do the right thing for all and wear a mask to keep EVERYONE safe😷when you shop there.
Tasnim Ahmed: I visited the store with my couple of friends 03/01/21 around 11:30 am , we asking upon some enquires about some shoe size the counter women was very angry without proper any reason and discrimination as a Asian customer , feel so disappointed , never aspect something from a big brand like Tommy . She throw the shoe box with angry mood and behave so weird & if you wouldn't believe check the camera.its been 10 years been on retail industry I even never see this kind-worst of customer service .It appears that staff may be in need of re-training in customer service as the lockdown obviously made them rusty and borderline rude in dealing with customers.So disappointed and never ever visited this store and never recommend anyone from my family or friends .Best of luck for Tommy .
Melvin Kurian: Good colection, and very good price.
felix daud: Love the place for shop. Will always go back here for more.
Gihan Karunathilake: Staff should be trained for better customer service.
Adz Kay: The worst store very messy 1 person serving while like 15 people waiting . Its a outlet but that doesn't mean the store should be managed this way. Rather go pay full price .
Is It Correct: I'm so angry, there was no social distancing here today. I politely asked to talk to the manager, was told the person was off today, so the second in charge (who was lovely) i said there is no social distancing you need to take one of the staff off folding clothes and direct people. I also said you need to have 1.5 markers on the floor as there were non. this shop should be closed until they put precautions in place
3. Tommy Hilfiger - Homebush
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5
158 reviews
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Address: Shop 3-017, 3, 5 Underwood Rd, Homebush NSW 2140, Australia
Schedule: Opens at 10:00 AM
Telephone: +61 2 8336 6319
Business type: Clothing store
Mike D: Five stars for the Asian female representative at the counter at lunchtime today. Wished I grabbed her name to give recognition for the friendly service :D
Bobby Das: Extremely satisfied with the store layout, very easy to traverse through and conveniently split up into "Men's" and "Women's" sections. Although a little dusty, the store is kept in pristine condition with the floors and walls clean. Prices are kept as low as possible. Staff is very friendly - especially the cashiers. Solomon was very friendly and fast behind the register. I recommend this store and would come again.
Steven Halim: Teach your staff at cashier how to be polite to customers
AAR Rana: Take off Solomon from front desk. If customer service agents with annoyed attitude exist, move them to back office.
Sharon Z: Very friendly services.
Abdulmohsen Alharbi: Large variety of products and friendly staff. Best Tommy Hilfiger outlet
Ngoc My: Nhiều mẫu, đang sale nên rẻ, mn nên xem nhé
Amna munawar: Very very very bad and rude customer service by Sean. He was so arrogant that he didn't bother to give us receipt when we bought our item. Sean was so rude at customer service desk that another staff member had to come and helped us. Soo bad experience there.
Penny Pratchett: Worst costumer service ever! Very rude behaviour from the staff. Especially Asian, very rude! I don't want to come to this store anymore😑😑
한사랑산악회: The staff at the counter need a lot of training. I was waiting in queue, there were 4~5people standing at the counter, yet only 1 north eastern Asian looking young male staff was serving customers. Other staff just stood there and chatted continuously, I don't know why they are getting paid? Do their job description say that they can just stand there and waste customer's time?
Michael: It's really good.Can find great prices across a range of style of productsGreat coloursHelpful, polite and patient staff.Easy access. Easy access to changing roomsMany cashier's
Shyamal Gunawardena: I bought a pair of shoes on the 30th of May which was to take overseas as a gift, Left the country on the 2nd and when I get there found out the it had two left shoes. I returned last week and have misplaced the receipt, call the out let today and spoke to Jodie who was lovely but I got told that the shoes cannot be returned or changed due to I do not have a receipt even though I have the transaction on my bank statement, also it's been too long. I know it was part my mistake of not checking it properly before I left but the sales person should have checked and corrected the issue at the time of the sale. I'm not asking to change cause I simply don't like it or it's the wrong side, it was clearly a packaging issue which is out of my control. It's sad that such a well know brand cannot look after their customers and have policies to make money even though it's clearly a brands error. I do shop quiet a bit there but after this I think I'll definitely find something else with better policies.Update 29/11/2022Got a comment saying this was referred to the area manager, haven’t heard a peep after that. So much for the customer service of a so called a global brand.
Iris Yung: There’s a guy called Kelvin very rude, not willing to help customer. Also very racism.
Chathu Kularathna: Shop is bigger however it’s always crowded.
Nitin Hirani: Small enough for necessary items. Not a huge choice
Kalel Pada: Needed some help with finding the right size for me and the worker, I think her name was Ivy?? was very helpful :D
Liki Z: Nice big shop with a lot of variety to choose from
Sonia Ferlauto: Thank You Joseph (Manager) for fixing up my concern yesterday. You were so Professional and went over and beyond your call of duty. Errors happen, you handled it exceptional. Thank you again.
Mir Bobby: Quality item with cheap price. Variety and stock of item is also good.
Kaka Han: No chair in the fitting room, but there are many chairs in the front door of fitting room!?
Ali Hameed: Bought some clothes just before the lockdown and found that couple of t-shirts don't fit me. Tried to return but the shop was closed and we went into the lockdown. After the lockdown was over, went to return or exchange the shirts but was told that I can't return or exchange now as per the policy. I tried to explain that the store was closed due to the lockdown but they didn't listen :(.
4. Tommy Hilfiger - Parramatta
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5
87 reviews
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Address: 159-175, SHOP 3015, LEVEL 3 WESTFIELD PARRAMATTA, Church St, Parramatta NSW 2150, Australia
Schedule: Opens at 9:00 AM
Telephone: +61 2 8336 6320
Business type: Clothing store
5. Tommy Hilfiger Chatswood - Chatswood
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5
1 reviews
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Address: Shop G029, Chatswood Chase Sydney, 345 Victoria Ave, Chatswood NSW 2067, Australia
Schedule: Opens at 9:00 AM
Telephone: +61 2 8336 6335
Business type: Clothing store
Yi Zhang: I went to the store yesterday about lunch time, one female shop assistant, longhair middle age, ask me use small changing room instead of large one. As I entered into the room she kept knocking at the door every two minutes. Never had such bad experiences before so the last time she knocked the door again I just replied’ hi I just get in! ‘ No idea what bothered her…she was obviously nice and patient to other male customers in the store, laughing and chatting. So I guess it’s could be my problem about race and gender. Another male assistant was ver helpful and friendly, help me to find right size. Appreciate for that.
Sera Beki: Tommy is always good however when you turn up 12 minutes before close and the doors are all shut and when you work out it’s still open and they greet you with “we’re closing in 10 minutes” - you feel like it’s not the best experience
E and C C: Great service from Raliya (?) and Ben at Chatswood Chase store today. Very helpful!
6. Tommy Hilfiger - Liverpool
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4
27 reviews
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Address: Shop 03 Liverpool Fashion Spree, 5 Viscount Pl, Warwick Farm NSW 2170, Australia
Schedule: Opens at 10:00 AM
Telephone: +61 2 8336 6330
Business type: Clothing store
Bryan Duong: Friendly staff and cool products :)
RAMSIS AWAD: Lovely brand
salah Asade: ماركة رائعة و ممتازة من للذوق وال جودة لكنها غالية والتخيفضات قليله لذلك تبقى غالية
Anshveer singh Thind: Good but the clothes were to expensive with the sale and qithout
Craig Gibbons: Initially it was a good experience... however on the way out of the store the security sensor activated on a child I was with who was carrying the bag with his new clothes we had just paid for. The security guard grabbed the bag and without explanation told our 16yo to follow the other staff member.Treating a 16yo autistic boy who already has social anxiety the way they did was disgraceful. The security guard was abrupt and the whole experience caused unnecessary stress and anxiety.I let the store person know that I wasn't happy especially as we had done nothing wrong. I won't be returning to that particular store again.
Navpreet Singh: Very Good
Maysa Nadhum: Always good quality nice service but still expensive 😁
TeamW2: Poor customer service! Trying to blame thier mistake to the customer, did not even apologize. Train your staff properly to talk to the customer properly.I want to shop more but the way your staff talk to me, I don't recommend.
Bashar Ibrahim: My favorite place for shopping
Adnan Aslam: Very intersting experience with alot of variety, i shop this place alot of time but staff is bit tired everytime i visit them.
Lois Alberto: 31.10.2022 4:00 PM visit. Five star goes to the excellent service provided by Simaima. This review is specific as it is unfair to give them a low rating for the bad behaviour of other staff who worked that shift.
R B: Good prices. Crowded.
Huss (Knowledge is Free): Really good option for outlet. They sell many items for cheaper prices.
Johan Hossain Khan: Best outlet. And it’s not that expensive.
bree marsh: I went here the other day and lily served me, she helped me find the best jacket that suited what I was looking for. She went out the back and searched for my size and was just so kind.
Sherif Abouelazm: Great variety, excellent service and reasonable discount on selected items.
Hyman: 非常多款式的一間店
John Ibrahim: Terrible workers who denied me entry. They swore at me and my partner with kids around. Manager isn't professional at all and wanted am argument, never again
shaheen pushian: Best customer service very professional thank
Austin Running And Personal Training: Good shop friendly staff,always a bargain but very tight little shop
Rahaman Gamer: Great prices
7. Tommy Hilfiger - Mosman
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5
5 reviews
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Address: Shop 1/762 - 768 Military Rd, Mosman NSW 2088, Australia
Schedule: Opens at 9:00 AM
Telephone: +61 2 8336 6326
Business type: Clothing store
8. Tommy Hilfiger - Burwood
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3
23 reviews
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Address: Westfield Burwood Shop 1081, Burwood Westfield, 100 Burwood Rd, Burwood NSW 2134, Australia
Schedule: Opens at 9:00 AM
Telephone: +61 2 8336 6318
Business type: Clothing store
Kim Roberts: THE WORST CUSTOMER SERVICE. The staff on a Sunday (and probably every other day) are truly useless.
Daniel Pike: I want to thank the Burwood staff for their assistance in the store helping find the righth fit. Outstanding customer service
Damanjeet Singh: Each time I have visited this store it is always well presented, well stocked and the service is always so great. Store manager and all staff is fantastic! I'd give 10 stars if I could. I look forward to spending many more dollars in this store in the near future! :)
Monica Nguyen: Rude staff, went in to make an enquiry a while back to the manager (tall brunette female) and she had such a rude and judgemental vibe.If your looking for a friendly and kind store to shop at this isnt it.
Sony Cho: Walked in today planning on buying a couple shirts for my partner. Picked what i wanted and asked the dark hair assistant girl if they have a measuring tape or if they have the sizes' measurements, as i'm not sure about the sizing.The dark hair girl was nice and turned around to check with the senior staff i'd assume, who is a taller blonde girl. She just took at me with no facial expression and said "No we dont have a tape or measurements, it's just a normal regular fit." No alternative or help or whatsoever.It's 100% fine that they dont have it but her attitude put me off. So i just put down the shirts and walked. The dark girl did come after me and said if the sizing was wrong they offer exchanged.I've bought from your brand in different country and this is the first time that i left the store empty handed.
Donna Deaves: Nice little boutique store with limited space for all Tommy Hilfiger range
Louis Sleek: Exceptional service from Jonah, Annabelle and Maria. They helped me out a lot. showed me the newest stock available and we’re very nice to my family, we felt at home! Would recommend this store.
J Bond: I love Tommy Hilfiger as a brand as it suits my taste & budget. Came in the Burwood store today and took advantage of your current promotion getting $50 off per $150 spent. I’d like to thank Annabel who was a delight to deal with and enhanced my shopping experience and I spent more $$$ too 😂 I was so happy I bought Annabel and Maria some sweets for their great service. Although I don’t live close by I’d be happy to travel to shop at your store. Thanks again 5 stars from me
Geoff Wong: Nice cut
Supriya Shrestha: Very poor customer service and no respect towards customer. I couldn’t see the changing room so I asked the lady if I can try a tshirt but she couldn’t understand me. Then the guy replied “yes you can”. After I went inside the changing room they all laughed which made me so uncomfortable. They were talking to eachother and laughing which made me and my friend very uncomfortable. They were very unprofessional. I am never going there back again.
Robert Morrison: On the 7th December I shopped at the Burwood Tommy Hilfiger store. Being an older guy, I wasn't sure how I was going to be treated. The staff and the customers in the store were young. My initial hesitancy was replaced by genuine admiration as the three staff members, one of whom was the manager, were very helpful, making sure that my purchases were suitable for me. Nothing was too much trouble as options were provided and constructive and non-patronising assistance given. Young shop assistants often get a bad rap but the staff here were amazing, not to mention the items I purchased.
thanh trần văn: We just came and wanted to change a short . If we cannot change cause we just took off the tag of a short. They just need to tell we cannot change. But the staff is rude. The short didn’t wash and the staff tried to said “It’s wash”. We just took the same short on the shelf and show for him. It’s the same.
vibra1mycin: It is closed because of the pandemic lockup.
Jasmine C: Exceptional service the assistant store manager is so lovely and helpful she’s truly made my day today going above and beyond for me god bless you angel ! X
Akshay Nanda: Staff is really rude in Burwood store.I had the bad experience with Burwood staff on 06/05/0221 where staff does not know how to handle the customer and also threatening the customer to kick out from the store.I would have named the person here who calls herself the manager of the store and last person in authority of Tommy Hilfiger Australia.To the area manager, I looked at the response back to customer reviews why can’t you take any action regarding your rude staff behaviour or at least teach them some manners rather than copy and paste the same response to all the bad reviews.
Navneet Kaur: Staff was very rude and unwelcoming. I kept asking some questions and the staff member didn't utter a word. She was gesturing me with her hands to just give the products to scan. Not even a hello or a smile.
Rosie Vu: Yesterday i went to the store with my boyfriend to exchange the shoes because the one i bought for him was too loose and online said the have available size. Even though they didnt have my partner’s size due to the system error, the staffs were very friendly and persistent, they offered a lot of initiatives such as ordering online etc. They absolutely went above and beyond with their customer service. Will definitely come back to Burwood branch because of this amazing experience ❤️❤️
Pramod `Regmi: 23rd Feb - Went there today between 1pm to 2pm. Customer service was poor and the girl was absolutely rude. She didn't said anyting when i paid over the counter. No thank you, No smile, nothing. I felt that she was not happy when i was looking for the clothes. I will never ever go back again.
Nadim Accari: Great quality merchandise, very friendly and helpful staff.
Jayson. Borne: Nice shop with variety of good clothes
Vi Pham: Those asian girls did help me to choose stuffs, but there was a racist girl, she is only saying help to white people, asians come in she ignores not even smiling.
9. Tommy Hilfiger - Bondi Junction
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4.3
6 reviews
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Address: Westfield, Shop 4005/6/500 Oxford St, Bondi Junction NSW 2022, Australia
Schedule: Opens at 9:30 AM
Telephone: +61 2 8336 6329
Business type: Clothing store
Adam Pinkard: Unbelievable customer service. The nicest staff in an Upper Quality retail store I have ever met. A credit to whomever is hiring and training. Well done, I will be back. 😁
Sasha Petkoski: Very rude staff. I just put my foot through the door and they run to me and my son and said no mask no entry, lol. Last time I walked into this shop in a different location I've spent $$$$ for the whole family. I'll keep my money they keep their stock. Not recommending them at all. If I could I would have give them 0. Also, they ask me for my medical exemption. 0 personality.
John Bingham: Amazing store. I am a big Tommy fan.
Gregory McFarlane: Great customer service!
