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1. The Guitar Lounge - Sydney
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5
301 reviews
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Address: 275 Clarence St, Sydney NSW 2000, Australia
Schedule: Opens at 11:00 AM
Telephone: +61 2 9264 1978
Business type: Guitar store
00 00: nice shop good selection of guitars very friendly and helpful staff would recommend this shop to every guitarist
Stefan Vrecic: Great
Lasaration: This place has guitars and from my experience knowledgeable staff on all levels. I recommend anyone to enter its doors but like all things I have noticed on these forums some kids are quite bratty when it comes to what their definition is of "good customer service". It is called The Guitar Lounge as they have guitars and a lounge so pun intended. It is not called The Bathhouse so with this or any other professional place of business you may enter now or in the future do not expect the proprietor to hand you a towel and pamper you. Go in it as a mature person and get treated as one. Act like an entitled brat and expect to get what you deserve. This tip is for anywhere in this world. The Guitar Lounge price matched and delivered as they promised. The onus was on me to seriously consider their deal and thus I did!Go in and see what I mean!
Ivan: I've visited and purchased guitars here twice now and have been very happy with my choice each time. The owner is very knowledgeable about guitars and is also extremely friendly and down to earth, always willing to give you the best deal possible. If he doesn't have what you are looking for, he can refer you to somebody else or order it for you. By far the best place to try out and purchase new guitars (of all types) in the CBD. The place also has a great, chill vibe. I believe he also does minor services such as restringing.
Charlie Fa: Visited today and was disappointed. Was potentially ready to purchase a guitar between two different models but shop manager couldn't seem to be bothered or interested to discuss
DJ hobu: They don’t have much things and some man not kind
CHRISTOS FRAGIAS: Had a great experience. I recently purchased a Fender Made In Japan Traditional 60s Jazz Bass. Robert is great to deal with, and loves making a deal. And has in depth industry and product knowledge. I look forward to purchasing more guitars from The Guitar Lounge.
Wal Lee: Rob is a nice bloke to deal with. Friendly, helpful and knows his stuff.I purchased a mini Fender guitar yesterday from him at the best price I could find.Great service
LiteralHat: this is the most pain my fingers have felt in years
Weena Iamkla: good product here!!
Chandrasylva: Fine my guitar
Gürkan Yeniçeri: Couldn't get in with a pram.
Marcus Casha: Quality selection of Fender products from guitars to accessories, the team knows their stuff.
Lyle Burnett: Looked at guitar online, called store and ordered. Had it shipped to qld and arrived on time and healthy. Great work guys.
Nikita Rybak: Convenient location, reasonable prices, friendly owner.
Taren Cataldo: Rob was incredibly helpful and provided great service. Never had an electric guitar before and he was able to teach me about the different styles of electric guitar and help me decide which guitar I wanted. Very happy with my purchase. Rob was also very helpful with acquiring a few things after the fact. Also gave me ample time to actually try out and play a bunch of guitars.
William Luu: Visiting Sydney and dropped by this boutique store. Robert was lovely and his passion for guitar really showed. Will definitely be back
Alexis Accari: What a great place, Rob was super helpful and let my son try a few guitars till he got the right 1 that suited him. Considering my son is a beginner Rob's knowledge and advice was invaluable. I can't recommend this place enough.
Daniel Yong: Great experience at The Guitar Lounge. Was served by Rob, spoke about the Maton guitars on offer and let me try it in peace without pressure. I ended up going for a beautiful Maton all blackwood model with the cutaway. Highly recommended!
ofa faasisila: Would never go back here, have asked for 3 weeks for the invoice of guitar bought and they can’t provide so I can’t get reimbursement on item. Very disappointing how they could lose much needed information
Jared Dorans: Rob and the team were amazing. Called on the Monday afternoon to place an order for a special I saw advertised, nothing was an issue and was so super simple. They organised freight so I didn't have to travel at a very reasonable cost and it was delivered next day. Thanks for the amazing service. It is better than I envisaged and am so looking forward to getting stuck in today!
2. Big Music Australia - Crows Nest
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5
224 reviews
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Address: 85 Alexander St, Crows Nest NSW 2065, Australia
Schedule: Closed ⋅ Opens 10AM Wed
Telephone: +61 2 8622 6555
Business type: Musical instrument store
Justen Beashel: The team here recently did some work on one of my 7 string guitars, restrung, buffed frets, cleaned and oiled the fretboard and installed a new bridge pickup (Seymour Duncan Nazgul - Highly recommend picking one up if you're into heavier styles of music).The guys here were so accommodating, friendly and the workmanship was second to none, this guitar cost me less than $300 (project instrument) and the thing now sounds and plays like it costs quadruple that!Will definitely be coming back to the business after the work and care taken with my guitar. Rock on!!!
donovan lane: If you’re a drummer don’t bother. Little to no stock, seems like they don’t care about drummers at all.
David Hedlund: Friendly staff and decent price for a guitar setup. However when I picked up my guitar the humidifier was bone dry and my nice strap was wadded up in a ball inside the case. Definitely not how I left it. When taking care of instruments worth thousands of dollars, I expect better service than that.
Katrina Yarran Kylie: Wow!
Paul: Ordered PA speakers, was going half with another band member. I live in a remote location but the address was accepted, paying $350 in shipping. Based on this I decided to buy a mixer from another company. Was called the following day that they would not be able to deliver unless an additional $700+ plus was paid. Decided to cancel the order instead but explain to the sales adviser just to make sure I could change the payment method, the original amount had been paid on a credit card so returning the fund to the other person would not be possible or I would incur high interest fees. Was called back and told this would not be possible. I asked if they could check again and was assured that they would try and get back in contact with me before they actioned any refund. Received no further contact or updates and the money was refunded back without any correspondence from the sales representative.While the sales assistant was incredibly helpful in the beginning, I will incur a cost because of an error on their end. I would not recommend using this service or at least not their online store.
Luke Russell: My 5 year old loves after school music here.
SR Raff: Extremely fast and reliable service processing and delivery for online order. Very happy with your turnaround. Thanks all!
Ben Hackett: I took my Yamaha Revstar (RSS20) to the workshop to get some parts replaced due to nickel allergy.Considering parts availability & related lag times due to COVID, it took a little longer than it would have otherwise, but that's not Big Music or the workshop's fault.I collected my Revstar yesterday & the price was very reasonable, the quality of work & service was beyond professional.I dropped off a nice new guitar that needed some tweaks, but collected a guitar that looked almost exactly the same (the replacement parts looked so similar that it barely changed the look of the guitar), but now plays exceptionally well & is just a joy to play, with parts that will not exacerbate my health condition.Harry, Clyde & the team at Big Music really care about helping your guitar reach its potential & I have no hesitation in recommending them to anyone needing a setup, mod or repair.Great work guys, keep it up.
Ken Abrahams: Excellent to deal with.
Peter Owen: Got the boys in tech centre to do a setup on my guitar..... absolutely awesome result! Thanks Clyde and the team!
Shayan Shabestari: 1/5 stars just because you use TNT/FedEX as your courier delivery service instead of Australia Post.You are using a company that has over a decade history of negative customer reviews and business practices to deliver your merchandise to customers. They are telling me that I can't pick up my package from the depot because "it is not ready yet"; it is physically here, but I can't pick it up.I was hoping to buy more music equipment, but just from this business decision you have made alone I will be looking elsewhere to buy my musical equipment.Your $699 keyboard is suddenly costing me over $1000+ because of the day off from work I will have to take to pick it up from the courier service you are using (with offshore call centers that like to play the game of hot potato and bounce customers from team to team for hours). Opportunity cost loss is a real thing.
Matthew Aeschbacher: Great rehearsal space
Isabella Farrell: Awesome shop, great staff and fantastic techs. They did a great, very affordable and quick repair on my bass. Thank you so much!
Georgia A: They love what they do and it shows. Highly recommend for music camps and anyone wanting to purchase instrument. Know their products and guide you without sales pressure.
L C: Purchased online from QLD,lowest price. Excellent service.Friendly and helpful.Highly recommend.
Dana Roesink: Recently did a Rock Show organised by Big Music and can recommend this to anyone as it was a great experience to join a band and work towards a performance over the period of some months.
Johannes Ostendorf: Great people to deal with. They stay in touch and genuinely care about their customers. Couldn’t think of a better way to establish strong customer relations especially as the trend of today is geared more towards online shopping. It’s important then to know you’re dealing with a reputable seller. Well done people of Big Music, you have impressed me.
lee oliver: good product good service
Korben Dallas: big store (size similar to turramurra and mannys). good staff, happy to help.no higher end amps like EVH/mesa but some Orange, Laney, Boss combos and heads. lots of fender amps. variety of 12" cabs. dedicated amp demo room.ibanez, fender, Gibson guitars.nice store.
Scott Hucker: Beautiful music shop. Well worth the visit
andrea king: Great product prompt delivery my daughter couldnt be happier, your customer service is excellent . I will definatley recommend to anyone.Thanks Big Music Australia
3. Ukulele Mate - Lane Cove West
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5
690 reviews
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Address: 4 Apollo Pl, Lane Cove West NSW 2066, Australia
Schedule: Opens at 10:00 AM
Telephone: +61 1300 559 707
Business type: Musical instrument store
4. Downtown Music Sydney - Stanmore
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5
150 reviews
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Address: 141 Parramatta Rd, Annandale NSW 2038, Australia
Schedule: Closed ⋅ Opens 10AM Tue
Telephone: +61 2 9569 2744
Business type: Musical instrument store
A C: Great professional service, purchased my last 2 guitars here and will be back...recommended 👍
Harry Kreme: This shop is nothing special, run of the mill guitars made in china! Tiny Tim who owns it has many ukeleles!
McRcFly: Friendly helpful staff.Enjoyed the experience every time i have shopped there.
chris gardner: Just bought an acoustic Martinez best bang for your buck did try Cole Clarke was tempted they are nice im lefty loved the little lefty section like we a strange private area to yourself nice staff thank you 😊 good place
Jeff Mills: Customer service is bloody amazing. Always a pleasure stepping in there
Robert Bucinskas: Great service, awesome sales staff, better prices than the internet. Come try, then buy. Expert staff with knowledge to honestly guide the beginner through to pro players.As a middle aged newby, I was treated with as much respect as I would expect as a regular.
Russell Clarke: Great friendly staff and helpful.Fantastic range of guitars and amps
Daniel Gorski: I picked up a second hand resonator ukulele from FB, it wasn’t sounding like it should. I took it to Downtown music, they solved the not easiest issue with persistence and determination.It’s now sounding beautiful and I’m happy.They are very friendly and helpful.I’m convinced if I took it anywhere else I would have gotten a“nup can’t help ya”Or charged a fortune.
Morgan Ryan: this place has a great range of left handed guitars and the staff set you up and let you test out the gear. open on saturday/sunday also.
Lawrence Simpson: I bought my first Marshall amplifier at Downtown Music 32 years ago, got the complimentary T-shirt and wore it with pride for almost TWO decades afterwards.Premium stock, helpful staff, good advice and bargains galore 🎸🎶
Tim Godwin - Music: Friendly & helpful staff 😀
truth sets free: Great music shop. Bought a reasonable priced guitar. Employee didn't encourage me to by an expensive one. was honest that i can get a good one for a cheaper price. SX to be exact. Plus they restrung my accoustic guitar quicker than they told me due to christmas. They even polished my guitar. Great service.
Matt R: Always helpful and friendly.
trevor payne: I've had several years of friendly service from this store. Have bought a number of instruments and other bits and pieces. They've always offered helpful advice.
Jim Merchant: Friendly experienced staff great range of products
Tony Allen: Very friendly and always helpful
Korben Dallas: great little guitar shop.. Sells Ibanez and gender electrics. Lots of gotoh parts.Great staff!
Brett Randall: Friendly store. Bought an amp here.
Mark “Mark Fakhouri” Fakhouri: Love the family vibe and relaxed nature...These guys love music and it shows. Knowledgeable and helped me easily with my needs.
Blinkit 4146: Good information along the way,the water below is covered in rich green algae it looks unreal.
Adam Hirschfield: Always friendly and helpful even if I'm only looking for a $1 part. Their online store is lightning fast. Buying pedals/strings/cables etc during lockdown, it was always ready to pick up within 10 mins. Just awesome customer service!
5. Carlingford Music Centre - Carlingford
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4.5
310 reviews
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Address: 320 Pennant Hills Rd, Carlingford NSW 2118, Australia
Schedule: Closed
Telephone: +61 2 9873 2333
Business type: Musical instrument store
6. H Music Shop&Studio (CBD) - Ultimo
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4.9
30 reviews
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Address: 102/67 Macarthur St, Ultimo NSW 2007, Australia
Schedule: Closed
Telephone: +61 2 9281 2200
Business type: Musical instrument store
7. Mannys Music - Alexandria
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4.7
305 reviews
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Address: 1/108 Botany Rd, Alexandria NSW 2015, Australia
Schedule: Closed ⋅ Opens 9AM Tue
Telephone: +61 2 9993 0758
Business type: Musical instrument store
8. Industrie Music - Leichhardt
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4.8
140 reviews
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Address: Shop 28/23 Norton St, Leichhardt NSW 2040, Australia
Schedule: Closed ⋅ Opens 10:30AM Thu
Telephone: +61 2 8123 4080
Business type: Musical instrument store
9. Village Ukuleles - Oatley
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5
1 reviews
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Address: 24a Letitia St, Oatley NSW 2223, Australia
Schedule: Opens at 8:00 AM
Telephone: +61 411 935 598
Business type: Musical instrument store
10. Turramurra Music Centre - Turramurra
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4.7
238 reviews
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Address: 1267 Pacific Hwy, Turramurra NSW 2074, Australia
Schedule: Closed ⋅ Opens 9:30AM Wed
Telephone: +61 2 9449 8487
Business type: Musical instrument store
11. Belfield Music Shop - Bass Hill
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4.6
276 reviews
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Address: 846 Hume Hwy, Bass Hill NSW 2197, Australia
Schedule: Closed ⋅ Opens 10AM Wed
Telephone: +61 2 9642 4450
Business type: Musical instrument store
12. Guitar Factory Parramatta - Parramatta
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4.4
104 reviews
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Address: 255 Church St, Parramatta NSW 2150, Australia
Schedule: Closed ⋅ Opens 10AM Mon
Telephone: +61 2 9635 5552
Business type: Guitar store
13. Kookaburra Music Shop - Girraween
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4.8
20 reviews
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Address: Unit 4/88 Magowar Rd, Girraween NSW 2145, Australia
Schedule: Opens at 10:00 AM
Telephone: +61 2 9688 3988
Business type: Musical instrument store
14. Drummers Dream & Dream Music - Belmore
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4.3
156 reviews
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Address: 610-612 Canterbury Rd, Belmore NSW 2192, Australia
Schedule: Opens at 9:30 AM
Telephone: +61 2 9787 4177
