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1. Vodafone QVB - Sydney
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5
80 reviews
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Address: Shop LG95, 455 George St, Sydney NSW 2000, Australia
Schedule: Closed ⋅ Opens 9AM Sun
Telephone: +61 1300 650 410
Business type: Telecommunications service provider
David Baldini Pagliarini: Soon I'll write the full review. You'll know why 1# star
Sofia Machado: The best internet here!
Yubaraj Rijal: AVOID THIS STORE!!!Their customer service is awful. and staffs are so Unhelpful!
bakie: The best vodafone so far,no big as vodafone on george street but the service very nice ,her name is flora
yvy beautywork: Aston and his manager were friendly and helpful. Aston tried his best to assist me and be patient with my issue; he explained everything and sought help from the manager immediately when he needed clarification. The manager was very nice; he always came and double-checked in case we needed his help. I will stay with the store from now on.
Nepstan Group: Went to buy screen protector for my iphone 14 pro, there were three people in the counter , one of asian guy told me , we are not good here go to fone king, seriously, i bought screen protector for iphone 13 pro from bondi store, its really good . Thats why i went to townhall as i was nearby.
- Deborah: David and Mel were very helpful. I would recommend this store to all my friends and family!
Dwayne Jayaz: Worst ever customer experience (David) and still after a week trying to resolve the incorrect order placed with Vodafone Customer Care as the store will not take responsibility. Vodafone Customer Care is just as bad and I have been a customer with them for over 15 years.
Tamika McCabe: The WORST reception of any provider! With no compensation for extended periods spent with no reception at all
Hoa thao nguyen Vong: Ridiculous services or policy that Vodafone and the staff. They don’t accept the NSW ID, who bring ID card these days??? Sorry, but i have few accounts with them. Should cancel all n swap to another.
Michael Ready: Very pleasant experience dealing with someone who knew what they were doing, suggested an improvement on the deal that I originally went in for, and efficiently processed the paperwork. Aston is a credit to the organization and I'd happily recommend the QVB shop.
Bianca: I walked into the Vodaphone store and immediately I was attended to by Aston who was very courteous and friendly and his outstanding customer service should be acknowledged. He resolved my issue very quickly and he not only fixed it but he went out of his way to highlight other services that would be appropriate for my situation. Aston took the time to explain everything and his knowledge of all the Vodaphone products was outstanding. I was extremely impressed by the whole customer experience I had within the store and would recommend it to everyone. There are many Vodaphone stores but this store in the QVB is exceptional with both the service and professionalism. Thank you Aston for your courtesy and expertise - I really appreciated it.
H.E. Pennypacker: I received first class service from Mitch. If the owner/operator reads this, he's a credit to your store.
Clarence Beeks: I received excellent, first class service from Mitch. I wasted my time 1st going to the World Square store prior to coming to the QVB branch.
Johanna Rentschler: I got the worst customer service I have ever experienced from Leon. Since the minute the conversation started he was not listening properly and was clearly not able to keep up with my requests. When I was trying to explain him what I was after, he started being impatient and rude.This was defiantly the last time using the Vodafone customer service.
Oleg: The staff doesn't care and doesn't even want to talk to you unless you want to buy a phone.
jiwon kim: Amazing customer services team resolved all issues which Vodafone call center could not helped with in the past! Very professional!
Kiran Chhetri: Worst customer service from Simon. Cancelling Vodafone from today.
nadia velitchko: Incredibly knowledgeable and helpful staff!Very greatful for meeting all my needs quickly and painlessly. Highly recommend asking for Julian's assistance to anyone and everyone!
Timmy Ocampo: Jeah and Julian were amazing in assisting customers. Transaction was smooth and they make sure you're being looked after! Great service from both.
Cosmic Surfer7: I just took a blind customer to this store as he wanted to go, as we reached the door I asked vodafone staff, the tall bearded guy,, he waved his hand saying no and didn't come for his assistance,, The blind Man just had to walk past,, can someone teach this vodafone staff, humanity and empathy
2. Vodafone George Street - Sydney
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5
141 reviews
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Address: Shop G2/383 George St, Sydney NSW 2000, Australia
Schedule: Closed ⋅ Opens 9AM Sun
Telephone: +61 1300 650 410
Business type: Telecommunications service provider
William Ludkin: Was having trouble with setting up and NBN service with other providers due to an address connection issue. A staff member named Fletcher was so helpful and got me up and running in no time. Cheers buddy.
Jai Ramadhan: Great customer service
Shailla Quadra: Unfortunately Vodafone no longer honor their contracts with customers, and out of the blue have risen the monthly payments with some lame excuse. Been a loyal customer for many years. Lost trust. What's the point of signing a 36 months contract to lock in a plan price only to have them dishonouring it and raising price anyway? If the money was going to raise employees salaries, at least would be put to good use, but I'm aware its just happening everywhere, prices going up for no reason, justified by created crisis by government, and anyone wondering where is the money going? Because I don't see any salary raise anywhere, just prices. As for Vodafone, not excuse acceptable. Its just lame to dishonour a contract with customers. What if customers break the contract? Oh no, that would not be accepted would it? I choose to pay less, not more, that's my rule. Oh no, but we have no choice, just the corporations. Who cares what customers want. Nobody cares because we signed the contract, but they do as they wished and their side of the contract is meaningless.
Cindy W: The service of Tiano and Flatcher is horrible. They are standing there laughing and talking, didn't try to help their customers. Customer has to sit there and calling the contact centre by herself.What happened is, Customer wants to drop in the Home Modem which has already been cancelled over the phone. Her DL expired and didn't take her passport with her today. Tiano and Flatcher then told the customer, we couldn't help you because you didn't have a valid ID. Customer understands, so she asked for other options and expressed her difficulty. But Tiano and Fletcher said: we couldn't do anything to help you, you could drop in any other Vodafone stores, doesn't have to be us. Then they left and leave the customer alone.Customer has to call the contact centre by herself. In the meantime, Tiano started laughing and chatting with his colleagues, while FletcherWent to the back. Customer asked the lady over the phone: is there any other way to return the machine? Staff said: Yes, we can send you a sticker for you to return the machine in Post Office. Then she asked for the machine's number, a term that is professional, sounds like ILPN.... Customer doesn't know where to find it, she's quite upset and no one in the store helped her. She's extremely upset.Very disappointed about Tiano. Very disappointed about Fletcher (looks like a senior). Very disappointed about Vodafone! Wouldn't recommend Vodafone to any of her friends or family members. She's been with Vodafone for 11 years but now she's leaving Vodafone after all the dramas happened.PS: when customer started using Vodafone Modem, in the first week, there is no connection at all, customer called Vodafone for 6-7 times, was transfered to 4-5 different people, every different person verify customer and ask the same questions in one call, but no one solved the problem, all of them asked customer to wait, someone else from the specialist team will call her back in 24-48 hours, but no one called. Customer has to call them again and again. You know what is the reason why the wifi doesn't work? Because Vadofone staff typed in the wrong address at the very first begging call.If you don't want to be poor like the customer, don't choose Vodafone. Their service doesn't like 11 years ago, it's getting worse and worse.
Max Hendrickx: Got helped by Prasanna. Super friendly & knowledgeable guy! Thanks again.
Hyun Seok Kang: Meskat always provide exceptional customer service. I purchased 2 Vodafone plans through him.
J B: No help, no interest. Went to another Vodafone who dorted it out in 10 minutes
Remon Morcos: Fantastic service and very helpful guys. I would highly recommend.
Rangitafuke Tikoipau: Fantastic staff and very friendly
Diego Mendoza: Excellent attention and very good service
Pavel: Service took more than an hour. And I had to call to Vodafone from the shop and stay there all the time to complete my request.The manager approved my request only when the shop was about to close.
Kyle McBride: Nissa made upgrading my phone, short, sweet and seamless! Keep up the great work.
Diana Velazco: Very good service
Patricia Michaels: Just stop on the store to get help of malfunction of a phone I get trough Vodafone two months ago, unfortunately they couldn't fix it, what I don't understand it is why the same day I received a bill with six dollars more of what my plan is
Nabs says: Good service and knowledgeable staff.
Ava Martinez: This particular Vodafone has extremely rude employees who are entirely unhelpful. They should be retrained in customer service and interacting with customers.
Lisa Song: Very good service and Quick.
Ashley: I would like to express my gratitude for the exceptional customer service I received from Teresa at the Vodafone Sydney CBD George Street store. After visiting the Vodafone Chatswood store for at least three times and being misled, I was relieved to finally receive the help I needed from Teresa.Her professionalism, knowledge, and patience made a significant impact on my experience as a Vodafone customer. She went above and beyond to resolve my bill issue, and I appreciate her taking the time to thoroughly explain everything to me.I would like to take this opportunity to commend Teresa for her outstanding performance and to emphasise the importance of processing complicated enquiries. It is essential for store staff to provide a high level of service to customers, even if the enquiries do not bring profit for the company. This type of behaviour will eventually build trust between customers and the company, and I believe that Teresa is a true representation of this.I would like to thank Teresa and the Vodafone team for their dedication to providing excellent customer service. I look forward to continued business with Vodafone.
svall jimenez: Worst customer service. wanted to get information about plan and phone costs and the staff asked me for my passport straight away. Kindly clarify that I would not provide my personal information before knowing the rates. He said I will not get any information with no passport. Its ridiculous to ask for documentation just to know the rates. why I would have to provide personal information without knowing if the prices suit me?. the cherry on the cake. the guy said you may go in front to the Telstra shop. they will not ask you for personal information to assist you. so I did that, It was actually true. they assisted me with an smile and kindness. so I signed up. I feel so sorry for the people spending their money on these staff. it is frustrating as a customer but hilarious his advice got me signing up with the competitors. Wednesday 11th January 2023 5:40 pm
A Leo: I came in as an existing customer and have questions about my current plan and billing charges I need clarification. I was met by this unhelpful and rude Asian female staff who can't be here to answer my questions, she was dismissive when further pressed and called me a “troublemaker”. Excuse me? Is this how you treat your customer? I understand she is more interested in sales rather than looking after customer care, but for a flagship store this kind of behaviour shouldn't be tolerated and I hope Vodafone will take action. I am looking to move my entire family’s phone plans and services to another provider due to this bitter incident.
Cliff Bear: How can a telecommunications store not have a phone number? Their solution is to come into store to speak to someone - you muppets
3. Vodafone Sydney - Sydney
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4.9
151 reviews
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Address: 690 George St, Sydney NSW 2000, Australia
Schedule: Closed ⋅ Opens 10AM Sun
Telephone: +61 2 8288 9386
Business type: Telecommunications service provider
4. Vodafone Partner Sydney - Sydney
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4.9
49 reviews
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Address: S GC & GD, 303 Pitt St, Sydney NSW 2000, Australia
Schedule: Opens at 11:00 AM
Telephone: +61 2 9264 8282
Business type: Telecommunications service provider
5. Vodafone Pitt Street Mall - Sydney
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3.7
70 reviews
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Address: Shop 2046 Westfield Sydney City, 188 Pitt St, Sydney NSW 2000, Australia
Schedule: Closed ⋅ Opens 8AM Sun
Telephone: +61 1300 650 410
Business type: Telecommunications service provider
Stephen Simmons: Very impressive shopping experience. There are plenty of options, clothing, food, whatever your taste. Highly recommend.
Lewis Howell: The best Westfield in Australia ! So luxury 😀 the bathrooms are very clean!!
Angelfeather100: I love this place, visually stunning, nice shops and clean. BUT... going there, lately I have more and more the feeling of experiencing a very noisy, patchy village fair. Extremely loud music at the entry, on the pedestrian pathway, acrobats, questionable (or not) singers, performers, protesters and alas... the less fortunate, the homeless with their sole four legged companions... The responsible department of the city hall should find a proper solution for all .. and a proper solution also for the homeless people camping on the couches in the Westfield mall. Everyone should have the appropriate space to rest or to show off their skills, elsewhere.
christiana ishak: Nice place for shoping
mari Moraes: Couldnt get Lift, to SYDNEY TOWER to show Oversea Relo' Great City we live in....Didn't have Tickets Bought online😤What ever happened to Choices...??Not Many But, still some people CAN'T Do Anything ONLINE..Some DON'T even Own, a Mobile Phone !!Sydney Tower you make me Sick🤮
faywei faywei: 逛起來像微風復興店
Daniel D.: Maze
John Eddy: Great shopping centre. Good variety of shops. Worth a visit!
Athena Chili: 综合购物好去处！吃喝玩乐全齐！
Dawn Mchugh mchugh: Lots of high end designer shops. Great food hall. Not really a place for normal pricings
Nishshanka Narampanawe: A large shopping mall with many food and shopping options.
Sean Sullivan: Lots of different retail and great Food court!
CHENGAPPA MS: Great centre with amazing brands and retailers....Go to place if you want to get to the Sydney tower and the bars and restaurants therein.Parking is a bit cramped though. Need more signs and a board to show that you drive on the other side of the road when you enter the valet parking from king Street!!😆. Was so confused for a bit
Johnson Zhang: I think it is in town hall . If it is so, I don't like it's too confusing I can escape from that place .
K: ５階以上のフードコートとレストランが素晴らしい！ フードコートはきれいでおしゃれ。世界各国のお店が入っています。毎日行きたいくらいでした。
Jay Guillen: Good shopping.
ashby sean: So many shops have permanently closed inside the centre of late. As a destination shopping experience it still has the luxe brands but that’s about it. Oh, the food area upstairs is good. Great yum Cha at The Phoenix restaurant.
Annie Keverian: Has some amazing retail and food shops
Nick Founder: Great place shops food and sky tower great
Sreejith k: Good one.
Johan de Jong: Very nice... beautyfull building... lots of shops.. good Coffee... 😋
6. Vodafone Select - Haymarket - Haymarket
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4.4
27 reviews
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Address: K 115/ L 1 Market City, Level 1/9-13 Hay St, Haymarket NSW 2000, Australia
Schedule: Closed ⋅ Opens 10AM Mon
Business type: Telecommunications service provider
7. Vodafone Sydney Sydney City - A476 - Sydney
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3.4
5 reviews
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Address: Cnr Pitt St Mall & Market Street Shop 1006, Sydney NSW 2000, Australia
Telephone: +61 2 9266 0880
Business type: Telecommunications service provider
Omid Abdolahi: I'm regretted to choose Vodafone nbn , worse ever
Chantal Podd: We went here yesterday. The lady behind the desk was so helpful and tried her hardest to give us a phone on my son's budget. We were both impressed with her level of customer service. We only know her as team member 474. She went above and beyond which is rare in most phone stores. Thankyou for making our day easier and better.
8. Vodafone - Glebe
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3.5
86 reviews
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Address: Kiosk G02C, Broadway Shopping Centre 1 Bay Street, Broadway, NSW 2007, Australia
Schedule: Closed ⋅ Opens 10AM Sun
Telephone: +61 2 8541 7766
Business type: Telecommunications service provider
9. Vodafone - Haymarket
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2.3
3 reviews
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Address: 401 Sussex St, Sydney NSW 2000, Australia
Telephone: +61 2 9211 8880
Business type: Telecommunications service provider
10. Vodafone - Haymarket
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4.2
17 reviews
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Address: 453 Pitt St, Haymarket NSW 2000, Australia
Schedule: Closed ⋅ Opens 10AM Mon
Telephone: +61 2 9212 4488
Business type: Telecommunications service provider
11. Vodafone - Ultimo
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5
2 reviews
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Address: Shop 121, Level 1, Broadway Shopping Centre, 86/90 Bay St, Ultimo NSW 2007, Australia
Schedule: Closed ⋅ Opens 9AM Sun
Telephone: +61 1300 650 410
Business type: Telecommunications service provider
12. Expert Telecom - Vodafone Independent Dealer - Sydney
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5
175 reviews
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Address: 6/263 Clarence St, Sydney NSW 2000, Australia
Schedule: Closed ⋅ Opens 10AM Mon
Telephone: +61 423 618 417
Business type: Cell phone store
13. Vodafone Sydney International Airport - Mascot
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3.4
21 reviews
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Address: Airport Dr, Mascot NSW 2020, Australia
Schedule: Open until 8:00 PM
Telephone: +61 1300 650 410
Business type: Telecommunications service provider
14. Vodafone Strathfield - Strathfield
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2.6
66 reviews
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Address: S 7 Strathfield Plaza 9, 11 The Boulevarde, Strathfield NSW 2135, Australia
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: +61 2 9746 9399
Business type: Telecommunications service provider
15. Vodafone Smart Phones USYD - Darlington
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5
2 reviews
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Address: 172 City Rd, Darlington NSW 2008, Australia
Schedule: Closed ⋅ Opens 9:30AM Tue
Telephone: +61 2 9660 8835
Business type: Cell phone store
16. Vodafone Marrickville Metro - Marrickville
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3.1
34 reviews
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Address: Shop 74B/34 Victoria Rd, Marrickville NSW 2204, Australia
Schedule: Closed ⋅ Opens 10AM Sun
Telephone: +61 1300 650 410
Business type: Telecommunications service provider
17. Vodafone Newtown - Newtown
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4.5
36 reviews
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Address: 79 Enmore Rd, Newtown NSW 2042, Australia
Schedule: Opens at 10:00 AM
Telephone: +61 2 9557 8360
Business type: Cell phone store
18. Vodafone Greenwood Plaza - North Sydney
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4.7
19 reviews
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Address: 36 Blue St Greenwood Plaza SC S M30-31, North Sydney NSW 2060, Australia
Schedule: Closed ⋅ Opens 8AM Mon
Telephone: +61 1300 650 410
Business type: Telecommunications service provider
19. Vodafone Smart Phones Eastwood - Eastwood
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4.4
58 reviews
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Address: Eastwood Shopping Centre, 19b/160 Rowe St, Eastwood NSW 2122, Australia
Schedule: Opens at 9:30 AM
Telephone: +61 2 9804 8388
Business type: Cell phone store
20. Vodafone Balmain Rozelle - Balmain
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4.5
45 reviews
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Address: 323B Darling St, Balmain NSW 2041, Australia
Schedule: Opens at 10:00 AM
Telephone: +61 2 9818 8863
