Best Zara Outlet Stores Sydney Near Me

Kate Nammour: Online customer service was pretty bad but I went in store and was served by the manager Nene and she was absolutely amazing with arranging a faulty exchange! So thankful for Nene’s help

Tao Jin: Mens cashier closing 5:20 pm and ask me to pay downstairs, when shop closes at 6:00pm.

Alvin Shum: Good

Wesley James: Customer service 5:5Atmosphere 5/5

A. Kheir: Thank you so much Mia & Martin for your fantastic customer service. They went above and beyond assisting me in locating a limited, low in stock item.

조마루: Customer service is no goodI think staff don't know how to smile

Abby McCutcheon: Good range

Han Chew: Male and kids section is well ordered but the women's section was a little disorderly.... Well they had a sale so that could be the reason. Bring your own shopping bag. A bag cost me 20 cents.

Azwar Ikram: Really sad to see Chatwoods Zara come to this strange low level.

M L: I went to the Chatswood store a few days ago and was served by Shreya Shrestha who was extremely helpful in assisting me with a return and purchase. She made the process smooth and easy and is an asset to the store.

roger g: They had their sticker price in Euro, not Australian dollars, so when you tried to buy something, thinking it was cheap, it was two and a half times the price!!!!

Amanda Campbell: Huge shop. Atmosphere is cold & unwelcoming. Sizing difficult to work out too

محمد الكوش: Terrible customer service

Ellen Wd: I always go to this store and no problem. Someone pretty rude at the cashier today. Please don't work in retail if you can even deliver good manners and be friendly. I understand the policy but I don't need you to be rude.

The aquarius Tara: Went to shop on 2nd Oct and the staff 'boran' really helpful and really friendly, I wish I could give more than 5 stars for her because she didn't hesitate to help us and answer all of our questions. She went out of her way to assist us and I think she displays outstanding customer service.

michelle warren: Great range

evon barber: Very good team

Paul Luciani: This store has fashion not found in my other local Zara store. The range is great and prices are reasonable

S S: When I enquired about stock, one staff told another that it is no longer available because she is buying the bag, then had the nerve and tell me it is no longer available, enjoy your bag which you stole from your customer!

Surender Sharma: Glamorous

Super_: The two times I’ve been there, the lady with the hijab ( I’m assuming is the manager) has been verbally abusing her staff (Saying some absolutely heinous things). If this is a regular occurrence I don’t know why the staff still work there. If your planning on working here I suggest you wait until that lady is fired.

ben b: Not happy with the quality, only lasts couple washes. Terrible customer service too!

Andrea Valdés Solari: Every time I enter this store and a white man or an Australian takes my order, they make rude with me, the ill-manner educated racist at the time of paying, only to me he did not say “hello good afternoon”, he left the greeting in my mouth, he only asked me cash or card, and at the time of telling him cash he gave me a stupid face, and when the next person pass he shouted good morning with the tremendous smile, racist little man who learn to be people first. This happened in Zara of Macquarie Park.

Thiago Penedo: Great

Tommy Campbell: Awful customer service at changing rooms when waiting around for my partner to try on clothes. Rudely told to stand in the middle of store as “there is a zero waiting policy”. in no other Zara store I have been to or any of their competitors, have they had this approach

Min Min: most of the young girls are very patient and polite and will go the extra mile to help you if they can, i was looking for a shirt that was the last one left and she struggled to find it but couldn't but I saw her looking around non-stop and even went backdoors to check, she said sorry she couldn't find it but eventually she found it and ran after me to give it to me

Katherine Lee: bad customer service

Mohammed Tayyebi: High quality products but the prices are high. Overall a good place to buy formal clothes.

AMANDA MATTHEWS: Zara Headoffice - your Macquarie Centre store manager *Daniella* is condescending and rude. And judging by the other reviews here, I'm not alone in my thoughts. I went to *exchange* a current item for a *same price* item and was declined the exchange because I'm outside the 30 day period. I was directed to a phone number and asked to jump through multiple red hoops, calling, sending emails, getting written permission etc for the exchange of an $80 shirt for $80 pants.Don't shop here if you enjoy good customer service and you like the freedom to change your mind.

Y A: That very rude manager in the store! I was 1 day late to the due return date. As a long term customer, I don’t even return anything normally. She refused to refund but force me to take a credit note. And really? I have to be so grateful that you make an exception for 1 day shy of return normally you won’t even let me return? After all she won’t even look at me and called next customer to come. What a b! That’s it ZARA Macquarie I m not coming back again. You can have your credit note up on your face.

Ramtin Kazemi: The girl who is the manager of the shop is such a rude person who lacks the basic skills of customer service. I, a long lasting customer of Zara, was there to return an item that was 7 days past their so called 30-day cooling period, but the way she acted and talked to me was so unprofessional and rude. She almost fired the staff who paged her for me right there. So disappointing, Zara crossed out from my list for good!

Qiuni Huang: Rude customer services very upsetLack of organization and unprofessional!!I stand there 10min to waiting someone take my bill and manager saw but didn’t care about it

Frances Head: I was helped by a really nice young girl she went out of her way to find a specific shirt I wanted I was so impressed I asked her name, was very impressed with minji and her customer service my favourite Zara in the area by far

Yang Yul: good service, the staff were rly nice and helped me find a pair of pants that I wanted but there was only one stock left and it was difficult to find but they tried their best and eventually found it for me.

Ramen Lover: Went in store on monday. Got help from a lovely staff, she was very friendly and helpful.She was a short pretty asian lady. Her name was chorlette or something? Thank you! made my shopping experience much better. Will come again

Jackson Flecknoe: I went in to buy a black button up shirtThey had one, it was a nice shirt, but the top button had a rip. I asked the sales guy if I could get a discount as it was their last one, he said they couldn't but could order me one. That was sweet, until he went and served someone else then came back to me.I placed the order, paid my money. Then a few days later it was cancelled saying no stock. I emailed the online team and they confirmed there was no stock and said I was getting a refund. It's been over a week and I haven't gotten my refund, they say I have to go back to the store now to get it.

Phari Pharaski: I have ordered online and went to pick it up at this ZARA store in Macquarie Centre. The order was delivered on time and the quality as I expected.

Eddy Kady: I visited Zara macquari today and for the first time of my Zara experience which is 15 years here and abroad I found the staff unaccommodating and rude especially the one in the ladies fitting room both me and my wife where shocked and upset we had over 20 items we just left very upset

Sherry Zhao: I had a very bad experience in Zara on 3pm 03/11.I showed the door lady checkin page and my vaccination certification. But she still refused me to enter the shop because I held a cup of water in my hand. She said only if I finish my drink I can enter the shop. I thought she was afraid of spilling water on the clothes at the beginning, so I was cooperated and left my cup on the floor outside the door. But when I left the shop, I saw the customer behind me held a cup of coffee! I really don’t understand why she treat guests differently? Just because I am an Asian? So she has more worries? And half an hour later, I attempted to enter Zara again. A young girl worked in front of the gate this time, and I asked her can I bring my cup into the store. She said yes.I think Zara should educate all staff a consistent regulation about whether customers can bring their drinks into store.Like today, some customers can do that but some customers cannot do that, to be honest, I think this is a type of discrimination that should simply not exist in the land of Australia.

Paula Hibbard: Thank you Fendi from Zara Macquarie for assisting us to get an great suit for formal!

Imran Chowdhury: Vibe

Sophie Burgess: Very tidy store with helpful staff!

Lenken Issac: I was overwhelmed by the sale and looking for a outfit that I needed for NYE. I asked a staff member who was sorting the rack I was looking at, her name was Louber, for an opinion similar to what I wanted however size was not available. She took the time in A busy peak hour in store to search for the, size and ended up suggesting alternate options. Outfit purchased was a result of her assistance and time. Very greatful

Claudia Gliatis: Absolutely appalling service at your Miranda store today. The store was empty except for the queue of people at the counter waiting to pay and staff were just talking whilst people were waiting to be served, then when they did come to serve they seemed like they really did not want to be there and work . I returned 3 tops and bought 3 tops, as the girl was returning them she was putting the security tags on as she went and could not care less about where she was putting them and put holes through all three tops right in the middle of the tops which is such a waste of a garment and all the processes that garment has had to go through to be in store. From the cotton farming and processing to the manufacturing and freight from country to country to name a few. Please teach your staff to have respect for all the people that have worked and all the resources used to make those tops.The staff was so rude, they put the tags through the clothing creating holes in the clothing and when I mentioned that the top I was buying had an obvious hole in it from the security tag the staff member looked at me and sighed like she actually now has to get another one so my mum went to grab one , then she asked me if I wanted a bag I said no I have my own bag, she put my sale through and when I got the docket she had charged me for the bag but not given me one. I proceeded to tell her that I said I didn’t need a bag and she had charged me for it, her response was ‘well I have already charged you so I can’t return it to you’. Absolutely appalling all round to charge someone for something they don’t even want or have and then walk away and say that.This is a very disappointing experience and someone needs to be accountable for the wastage of clothing that will most likely end up in landfill because of this carelessness.

Danielle Ivison: Unappealing, I walked in here. It was a mess. I walked out.

Natalia Stoutchilina: Great customer service and styling advise provided by Liubov. I have never ever come across such knowledgeable and friendly service in my life. This was unbelievable. Ten stars!!!!

Lachlan Fraser: Super friendly and knowledgable staff, they helped find my partner’s piece quickly. The manager with tattoos was so unbelievably professional and made sure we left happy.

Elissa S: Service is very disappointing. Staff don’t like to help unfortunately.

Ilove Oz: One star is too high for Zara in Miranda. I wonder if one of the requirements to get a job there, is to be rude. I have never come across such bad customer service. The staff members never greet customers, never smile and are only focused on taking your money at the register.

Madeline Pantazis: Disappointed with staff and product knowledge… window display not offered in store … no keys to open window display to purchase only dress in store …

Brooke Lebreux: Customer service was absolutely appalling! The lady who “served” me at the cash register in the childrens section was obviously not wanting to be there nor does she know how to smile. She shoved all the clothes (14 items) in a bag, not folding one piece of clothing! I know staffing is an issue in every industry at the moment but didn’t realise there was a shortage on customer service skills.

Navjot Singh: Worthfull of timw

Divyash Chhetri: Staff wearing a red mask in changing room side he didn’t let me go in with my wife and in front of me he was allowing everyone go in male & female. I don’t know why he just ask me to stand in the corner. Ridiculous

Lesley McGuirk: The service in this store is awful. It is every time I shop here, which is a fair bit. I have quite often just walked out without purchasing anything as the wait to be served is ridiculous.

Kartik Khurana: Would be better if the staff in men’s spent less time talking to each other and more on assisting customersI’m pretty sure Zara pays below average in terms of retail wage so that explains their care factor

Natalie D: My favourite place for fast fashion. Very good quality fabric with great cuts at reasonable prices

Karl Erik Rø: Father Will Poop

Maison Stevens: Services leaves a lot to be desiredPerhaps management can train the young lady behind cash register in the male section how to correctly place a men suite in the suite garment bag - pretty easy stuff , thread the coat hanger through the opening of the suite bag … surely she has done this before ??

Sharon Wollage: Some items a bit overpriced but a few less expensive ones can be found.Nice style but quality a bit cheap looking in my opinion.