Customer service at this sporting goods store is highly praised. The team at the checkouts are described as extremely helpful. In one instance, a customer had an issue with being charged an incorrect amount, and while the staff initially weren't very helpful, they ultimately acknowledged the error, refunded the difference, and even gave the customer a voucher for the inconvenience. In another instance, a staff member named Daniel was commended for his kindness and helpfulness in treating a customer's wound, providing a band-aid and ice pack, even though the injury occurred elsewhere. Another staff member, Akshat, was also mentioned for being super helpful and friendly.
This sporting goods store carries an impressive array of equipment and has a good selection of goods. Customers have plenty of opportunities to try out the equipment. However, one customer mentioned that the store has a limited assortment.
The prices at this sporting goods store are described as very reasonable. Even when a customer was charged an incorrect amount, the store acknowledged the error and refunded the difference.
Customers find it easy to navigate this sporting goods store. The self-serve checkout is described as smooth. However, one customer mentioned that it can be a bit difficult to find things in the store.
The atmosphere at this sporting goods store is described as great. One customer even described it as one of their favorite places in the world. The store is also noted for being blissfully cool inside, which was appreciated on a day when the outside temperature had risen to the high 30s.
2024 / lovers.sydney
