Best Pregnancy Test Sydney Near Me

Jess M: Don't be put off by the rude call centre staff when you phone to make an appointment. The actual staff at Kogarah are all beautiful. They couldn't have been kinder or more helpful. Highly recommend.

Kelly Gleeson: Visiting the practice itself, excellent service and experience. Great reception and terrific sonographer - friendly, knowledgeable, warm. But the call centre really lets them down; rude and aggressive - not what you want when booking a medical procedure. Please remedy this, it would help potential patients feel more calm coming to see what is a great team.

laura martins: I had my NIPT test done here and I had the most lovely experience here. The lady’s are so informative, friendly and helpful! Being my first pregnancy it was so nice to have such positive and caring people around me every step of the way. I definitely recommend this place!

Jithesh PK: Friendly staff

H S: Tried to make a booking for the first time there for an ultrasound and i guess the service wasn’t all that and the receptionist was extremely rude, unhelpful and even hung up on me after i was nothing but nice! After that second call i was like theres no way im paying these people money bye 🤘🏻🤟🏻

Cecilia Yong: This is my second pregnancy going back to SUFW at Kogarah. Overall my experience with the clinical staff, sonographers and receptionist are good. They are caring and helpful. This time round I brought my first child whom I had my scans done there too and they gave her colour pencils and paper to draw. They made her feel welcome. I would give this place 5 stars for their service however, the booking system via telephone and e-mail is so difficult to get through. It becomes almost a barrier for me to want to go back which is why I have to book my next appointments with the receptionist directly at the center. Any changes needed will be a nightmare trying to get through to their call center as I believe they use a call center to pick up calls and make bookings. The online booking is an email form and isn’t as responsive either.

Sarah Perry: I had my NIPT test and ultrasound done here and the service was absolutely wonderful! Receptionist was so lovely, Pam who did my ultrasound explained everything so well and was very friendly, Princess was my blood test consultant who was also so friendly and explained everything so well. My blood test was done so gently and professionally.Would highly recommend this clinic!

Shaolin: The reception was very friendly. Ultrasound was done well especially the nurse taking blood for test was very expert that I did feel less pain.

Stephanie Brisigotti: The young blonde lady at the front desk is absolutely beautiful. I have never encountered such amazing customer service in my life. She made my experience so enjoyable!!

Tiffany Heaslip: I've consistently found SUFW to be excellent, I wouldn't go anywhere else for my ultrasounds. The receptionists have always been friendly and helpful and the sonographers are very professional, knowledgable and do everything they can to make sure you're comfortable.

Chen C: Horrible experience. Receptionist who made my appointment was so rude I left wondering why am I spending my money here. Then the experience at the practice was no better. Won’t recommend!

Renee Kondonis: Prior to attending I did have some hesitations due to reviews that I had read online, however my experience was fantastic!Every person I have come in to contact with for my 2 separate appointments had been absolutely lovely and have made me feel very comfortableI would not hesitate to recommend this clinic

Pamela: I’ve just called to make an appointment and the experience was the most awful I’ve ever had before. The receptionist is absolutely horrific. I thought she might’ve been having a bad day but after reading other reviews it sounds like she needs the sack! Horrible.

Kay B: Tried to make a booking for an ultrasound and the receptionist was extremely rude, unhelpful and even hung up on me towards the end of the call after I was nothing but polite to her. Disgusted.

Viv I: Dr Ritu is amazing! I am blessed that I am currently 23wks pregnant and all because Dr Ritu picked up i was going into labour at my 19wk scan, i was rushed to emergency hospital for an emergency surgery, and my baby was able to be saved. She is happy and growing each day! To be thankful is a complete understatement! Reception staff are friendly, helpful and professional.My only critic is the booking system, it takes ages of waiting on the phone to lock an appt in, however I try and combat that by booking my next appointment when I'm actually at the clinic which works for me.Overall I definitely recommend this clinic to all expectant mothers.

Cherry Button: I had what can only be described as the worst customer experience trying to book in an appointment at your Kogarah clinic. For 2 days I have tried calling, even calling at 8am 2 days in a row and no one ever answers. My call then moves to the general enquiry line and they cant even make appointment. They told m they would call me back but I had to start work at 8:30 and had been on hold for 20 mins. so I missed their call back yesterday. I have since called 5 more times never getting through to the kogarah clinic. They havent called back again. I called again this morning at 8am and was on hold again and got the general enquiry line again. It should not be this hard to make an appointment. This booking system is an actual joke. I was given a hotline number for the kogarah clinic, but when I called it was disconnected. I called again pretty upset and angry and was told someone would call me back from the kogarah clinic in 5 mins. 4 hours later on my lunch break I called again and got the rudest women I have ever spoken to. Trying to explain my situation, she was clearly laughing to someone she was with, she asked me why I didnt answer their one call, I said I am at work and cant always answer my phone to which she said "why not? who do you work for? Hitler?" tried explaining that I am a beauty therapist and when in treatment I cant answer my phone and she said "Well then you should just be a receptionist then" This was very upsetting she was being so rude and wouldn't let me speak I told her she had no right to say these things to me and that she was being rude and unprofessional. she then scoffed and very sarcastically asked me to accept her apology. I just want an appointment, it blows my mind that this is so hard. she said that she would write a note on my file saying that "I called up in tears wanting an appointment" I didn't have words at this point I couldn't even believe she was speaking to me like this. I said I just wanted to book an appointment and she said someone could call me back soon. no one called. no one tried to call me all day. To say I am furious is an understatement. I have since asked my doctor at Monash IVF to provide me new referrals for somewhere different because of how horrible your customer service is. You seriously need to reassess your booking system, your phone lines at clinics and provide customer service training to the women I spoke to today.

Iuliia Bespalova: Bad communication and customer service.However, ultrasound specialists are just great.

Sophia Bruem: My husband and I have just been through the worst fortnight of our lives; learning our baby has Triploidy and terminating a very planned and much-wanted pregnancy.We got our diagnosis at Sydney Ultrasound for Women in Kogarah. We had the routine 12 weeks early morphology scan, and Pam, the technician, was beautiful. I could tell something unusual was happening, but she kept me calm. Because we were in the midst of Covid lockdowns, my husband wasn't present. She sent me home and assured me the doctor would call me and my husband got there. Honestly all I was thinking was the baby wasn't in a good position and they might need me to come back for more pictures.Dr Kesby called us after hours. He was incredibly concise, compassionate, and sensitive as he delivered his prognosis: it was extremely likely my baby has a severe chromosomal abnormality. He had already made arrangements for another doctor to see us at lunchtime tomorrow for a CVS so we could get more definitive answers as soon as possible.This time, given the circumstances, they allowed my husband to be with me. Dr Lai and the technician who assisted with this test (I'm so sorry I've forgotten her name) were fantastic. They answered all of our questions, they allowed us to cry, and they retrieved the sample they needed.Because the CVS test was done on a Friday, it took four days for us to receive the result. But when it came back, we spoke to a genetic counselor named Mithila on the phone, who again was incredibly sensitive and informative as she told us the CVS test came back positive for Triploidy. She was so respectful of our wishes and also made very sure my GP clinic was well informed and in the picture. From here, we went back to the public system for assessment and ultimately termination (St George hospital were also wonderful, but this review isn't about them).We all hope to go into these scans and see our babies are healthy, but for so many of us, that may not be the case. And when this happens you want to be surrounded by kindness, compassion, and empathy. I'm so grateful that in the midst of this tragedy, that's exactly what we found.The only thing I would have preferred they do differently (that is well within their control) would have been to allow me to video-call my husband during the initial ultrasound. I understand entirely Covid restrictions needed to keep him physically out of the room (at that stage it was a routine test - how could we have known going in things would go so horribly awry?), I didn't really understand why he couldn't be there virtually. (Although, fair warning, reception in the building is quite bad so this may not have worked anyways).

Julia Green: I had an excellent experience with this facility. The staff- everyone, from the sonographers to the ladies at the front desk were very professional, warm, friendly and made it a lovely experience. I went there for all my scans during my pregnancy and for the NIPT test. Worth it. Thank you so much!

Maddie Rose: I had Melanie for my ultrasound this morning, She is very calm and talked me through it so I wasn’t nervous :) the reception staff are super lovely and happy as well :)